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Germain Toyota of Naples
Naples, FL
1,547 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 25, 2023
My salesman David couldn't have been more helpful. Ray at finance was also very good. I would definitely recommend David L to anyone who is looking to buy a good used car. Ray at finance was also very good. I would definitely recommend David L to anyone who is looking to buy a good used car. More
by Soccer4sal
Employees Worked With
Brian Keny
March 22, 2023
Auto purchases are always challenging-at Germain or Naples it is actually a pleasant experience thanks to sales associates like Bryon Ruggerio. Naples it is actually a pleasant experience thanks to sales associates like Bryon Ruggerio. More
by tonyrando283
Employees Worked With
Bryon Ruggeiro
March 22, 2023
I was very happy with my experience with Kristopher are Germain Toyota. He was more than helpful. Even helped us with another matter which had nothing to do with our purchase of the RA 4 we purchased. We a Germain Toyota. He was more than helpful. Even helped us with another matter which had nothing to do with our purchase of the RA 4 we purchased. We always get service on our other RAV 4 which we have in Florida. I would definitely purchase another car from Germain and Kristopher when we need one. More
by Mak49
Employees Worked With
Carlo
March 06, 2023
The New car Dept lied to me about the New 2023 Camry's to be able to push off the older model, 2022 Camry. Was told the 2023 Camry's were not coming in until Spring of 2023, when actual they arrived in to be able to push off the older model, 2022 Camry. Was told the 2023 Camry's were not coming in until Spring of 2023, when actual they arrived in Aug 2022, one month after I purchased the 2022 Camry, the new year 2023 model arrived at Germain Toyota in Naples FL. The Finance people lied to me also about the interest rate and warranties. I refinanced the car within one month and received 3.0% less than what I got from Germain Toyota. The finance guy gave me a flash drive with all my paper work, so I could even see what I paid for everything, until I got home and discovered what I fool I was. I canceled all extended warranties which were a real rip off. I am an elderly women by her self, they had no compassion at all. Still upsets me when I think about it, the salesman lied and I believed him and lost out on one whole year, so the 2022 Camry is going to be a lot less than 2023 Camry on resell value down the road, because of greed from the salesman. I hate it and I hate them. Be careful do your home work first. YouTube you will find how not to be scammed when purchasing a new and used car. More
by Cmaier.law
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
March 02, 2023
Bought a used 2018 Lexus GX460 very happy with it. My salesperson Anthony Story Great to do a deal with. Beware of Finance Manager Yeral Gonzales, A Thief liar Cheat and A Snake My salesperson Anthony Story Great to do a deal with. Beware of Finance Manager Yeral Gonzales, A Thief liar Cheat and A Snake More
by punch90
Employees Worked With
Yeral Gonsalez
February 13, 2023
Signed the service request for oil change for about $69 and then was billed for $90. Although, I have a hybrid 4-cylinder that takes less oil, they charged me for the amount of oil that goes into a 6 cyli and then was billed for $90. Although, I have a hybrid 4-cylinder that takes less oil, they charged me for the amount of oil that goes into a 6 cylinder. My question for the dealership is, why would Germaine Toyota allow the original service request to be overwritten for an increased/incorrect amount for oil? Getting the bill right, took an extra 10 minutes after we had already waited about 90 minutes.. More
by Metz
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
