Germain Toyota of Naples

Employees are very nice and professional. Also treat customers with respect. I feel comfortable going there for car service and I would always recommend family and friends to go there Also treat customers with respect. I feel comfortable going there for car service and I would always recommend family and friends to go there More

A very good experience with Michael Miller and his boss Tony. Both were very knowledgeable and patiently answered our many questions. We have leased thru Germain Toyota previously and they did not disapp Tony. Both were very knowledgeable and patiently answered our many questions. We have leased thru Germain Toyota previously and they did not disappointment this time! More

Excellent service, from Yani my service manager, to Gary courtesy driver, Juan answering the service phone, and special shoutout to Gio, who initially sold me car and remembered me, and I was treated like a courtesy driver, Juan answering the service phone, and special shoutout to Gio, who initially sold me car and remembered me, and I was treated like a queen. More

Friendly staff. Ann was great! She got us in and out, and explained everything very nicely. Ann was great! She got us in and out, and explained everything very nicely. More

Excellent customer service. Great buying experience. Highly recommend the dealer and Abraham and Miguel. They fully explained everything and transaction was smooth Great buying experience. Highly recommend the dealer and Abraham and Miguel. They fully explained everything and transaction was smooth More

Anthony provided excellent service! I was a walk-in needing a new tire. The service department took the time to perform my regular maintenance which was almost due. Service was complet I was a walk-in needing a new tire. The service department took the time to perform my regular maintenance which was almost due. Service was completed in a timely manner and again, the customer service was excellent. More

Very professional On time Explaining the process Making right suggestions Price quoted Good communication On point Making right suggestions Price quoted Good communication On point More

Ann Marie Roebuck is great. I had a problem with my Camry. The dual climate control works sometimes. I had it checked. They did not find a problem. But as soon as I left, I had a problem with my Camry. The dual climate control works sometimes. I had it checked. They did not find a problem. But as soon as I left, it was there. Might be a coincidence 🤔 More

I was on vacation in Naples FL when I noticed a piece of the undercarriage was dragging under the car, given we were driving home in two days I didn’t want to take the chance of more falling off. I went to the undercarriage was dragging under the car, given we were driving home in two days I didn’t want to take the chance of more falling off. I went to Germain Toyota to see if they could take me on short notice, I asked who I should see and I was told to see one of the service managers. I went over to speak with Orlando, explained my problem and he asked me to pull the car so they could see the problem. Orlando told me he could it back to new so I could get home with no further problems. Orlando and his service team did a great job and I am very grateful for all their efforts. More

The Agent was very attentive and helped me during my service process. Overall a very good experience. service process. Overall a very good experience. More