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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

March 25, 2023

Ann Marie Roebuck is great. I had a problem with my Camry. The dual climate control works sometimes. I had it checked. They did not find a problem. But as soon as I left, More

by pcatalano30
Recommend Dealer
Yes
Employees Worked With
Ann Marie
Mar 27, 2023 -

Germain Toyota of Naples responded

Thank you for stopping in for service and giving a shout-out to Ann. I am glad that your climate control is working, and if you have any ongoing questions or concerns, please reach out. Take care, Cindy Lentz - Fixed Operations Director - clentz@germain.com

March 25, 2023

I was on vacation in Naples FL when I noticed a piece of the undercarriage was dragging under the car, given we were driving home in two days I didn’t want to take the chance of more falling off. I went to More

by Philip.moran
Recommend Dealer
Yes
Employees Worked With
Orlando was my main person I worked with
Mar 27, 2023 -

Germain Toyota of Naples responded

Philip, thank you for the review! We are so glad to hear that you had such a successful service experience working with the Germain Toyota of Naples team. Drive safely, and we hope to see you back again down the road!

March 25, 2023

The Agent was very attentive and helped me during my service process. Overall a very good experience. More

by Mo
Recommend Dealer
Yes
Employees Worked With
Ro
Mar 27, 2023 -

Germain Toyota of Naples responded

Thanks for this positive feedback. We are glad to have your trust in our Germain Toyota of Naples team.

March 25, 2023

My salesman David couldn't have been more helpful. Ray at finance was also very good. I would definitely recommend David L to anyone who is looking to buy a good used car. More

by Soccer4sal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keny
Mar 27, 2023 -

Germain Toyota of Naples responded

David and Ray are thrilled to see that you love your new car! Thank you for supporting Germain Toyota of Naples and we will see you next time!

March 25, 2023

Employees are very nice and professional. Also treat customers with respect. I feel comfortable going there for car service and I would always recommend family and friends to go there More

by Nedgiemorancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Ryon Weiben
Mar 27, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Germain Toyota of Naples team. Drive safely, and we hope to see you back again down the road!

March 23, 2023

Very happy with the salesman and his efforts to finalize sale. Bit disappointed with time to complete paperwork. More

by Alby01946
Recommend Dealer
Yes
Employees Worked With
Virgilio Juarez is great sales representative
Mar 23, 2023 -

Germain Toyota of Naples responded

Thank you for leaving Germain Toyota of Naples a five-star review, and congrats on your new ride! We appreciate your patience throughout the buying process and hope you continue to love your new car. Safe travels!

March 22, 2023

Excellent car. Alex did a great job selling me this vehicle. Need more sales people like him. More

by mchambers0716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Martindale
Mar 22, 2023 -

Germain Toyota of Naples responded

The Germain Toyota of Naples team is happy to hear that you enjoyed working with Alex! Congrats on the new car.

March 22, 2023

We were very happy with Mike Miller! ! He did a great job explaining, very patient! More

by blackrita11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Miller and Tony
Mar 23, 2023 -

Germain Toyota of Naples responded

We're happy to hear Mike took care of you during your visit! You know you're in good hands when working with a professional of his expertise. We appreciate your business and hope to see you again at Germain Toyota of Naples!

March 22, 2023

Auto purchases are always challenging-at Germain or Naples it is actually a pleasant experience thanks to sales associates like Bryon Ruggerio. More

by tonyrando283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Ruggeiro
Mar 23, 2023 -

Germain Toyota of Naples responded

Byron and the entire Germain Toyota of Naples team are thrilled to see your glowing review, Tony! Thank you so much for supporting Germain Toyota of Naples and we will see you next time!

March 22, 2023

I was very happy with my experience with Kristopher are Germain Toyota. He was more than helpful. Even helped us with another matter which had nothing to do with our purchase of the RA 4 we purchased. We a More

by Mak49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo
Mar 23, 2023 -

Germain Toyota of Naples responded

Congratulations on your Toyota RAV4! We are thrilled to hear that you have continued to receive excellent service from Kristopher and the Germain Toyota of Naples team. Thank you for your business and five-star review!

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