Back

Germain Toyota of Naples

Naples, FL

4.7
1,614 Reviews

13315 N Tamiami Trail

Naples, FL

34110

Directions

By Type

Showing 1,614 reviews

May 08, 2023

Busy dealership and everything is well organized! Never had a problem when I had my car in for service! Everything was done as expected More

by GregMz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Levy, Anthony Cardenas, Eddy Ortiz
May 09, 2023 -

Germain Toyota of Naples responded

We appreciate your kind words, Greg! It brings us joy to know that we could assist you with high-quality service for your car in a busy and organized environment. Thank you for choosing Germain Toyota of Naples for your automotive needs. Drive safely!

May 07, 2023

Very professional and attentive. The service offered was excellent and all the details were explained correctly. More

by raulfernandez41@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Harris, Josh James, Brian Keny, Steve Detri, Ryon Weiben
May 08, 2023 -

Germain Toyota of Naples responded

We're so glad our team delivered informative and thorough service! Many safe and happy miles from all of us at Germain Toyota of Naples!

May 06, 2023

what a wonderful experience my husband and i had at germain toyota!! our sales person, mike miller, was awesome! he was patient, kind and very informative! we LOVE our new highlander and we look forwa More

by jaynadavidge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike miller, Steve Detri
May 08, 2023 -

Germain Toyota of Naples responded

We're so pleased to hear how much you and your husband enjoyed working with Mike during your visit to Germain Toyota of Naples! It's wonderful that he was kind, and informative, and took the time needed to assist you in finding your new Highlander. We appreciate your support and look forward to serving you in the future.

May 08, 2023 -

jaynadavidge responded

We live across the street and are close enough to utilize the car wash and other available services. We thank you for all you do and look forward to long relationship with the dealership!!

May 08, 2023 -

jaynadavidge responded

bdavidge99@gmail.com

May 06, 2023

Professional caring explained everything. Pleasure doing business with them. No pressure Helped with signing in to the app More

by ksmith92650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hart
May 08, 2023 -

Germain Toyota of Naples responded

We appreciate you taking the time to share your positive experience with Germain Toyota of Naples. Our team is dedicated to providing our customers with excellent service and we are happy to hear that we delivered just that. Thank you for choosing us for your automotive needs and we look forward to being of service in the future!

April 30, 2023

My most recent preventive maintenance service at Germain Toyota, handled by Rodolfo, was excellent as usual. More

by Whitejond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo
May 01, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We hope to see you back again at Germain Toyota of Naples!

April 30, 2023

My service agent did an excellent job of processing my car to get the work I wanted done and explaining what other work was recommended. More

by kaiserrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freibel Bautista
May 01, 2023 -

Germain Toyota of Naples responded

We're happy to see that your service visit at Germain Toyota of Naples was a success! Drive safely, and we hope to see you back again down the road!

April 26, 2023

Bryan from Germain Toyota Naples was exceptionally helpful easing my anxiety purchasing a new vehicle in this techo heavy world. He explained everything from beginning to end on a new hybrid Corolla o More

by Sweeneytini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 27, 2023 -

Germain Toyota of Naples responded

We're so glad to hear that Bryan was able to make your sales experience smooth and easygoing! Thank you for sharing your experience, and we look forward to assisting you again in the future at Germain Toyota of Naples. Enjoy your new Toyota Corolla and safe travels ahead!

April 23, 2023

Better than most. Salesman, Brian was very good but lacked authority. We had to get several managers involved to set a deal. More

by plego10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Keny, Steve Detri
Apr 24, 2023 -

Germain Toyota of Naples responded

We appreciate your honest feedback about your recent experience at Germain Toyota of Naples. We're glad to hear that Brian was very good, but apologize for any inconvenience you experienced in the negotiation process. We will take your comments into consideration as we strive to improve our services. Thank you, Ryon Weiben - General Sales Manager - 239-592-5550

April 21, 2023

My experience was very favorable Service was thorough and Luis is very professional. I’m very happy with overall experience More

by mark.a.laviola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Detri
Apr 21, 2023 -

mark.a.laviola responded

I highly recommend this dealership for purchase or service

Apr 21, 2023 -

Germain Toyota of Naples responded

Thank you for the review, Mark! We appreciate the kind words about Luis and hope to see you again at Germain Toyota of Naples. Safe travels!

April 20, 2023

Service at Germain Toyota is the best I have experienced. While on vacation our vehicle broke down, Germain was able to get it in immediately and our Service Advisor Fred Soto went over and above to resolve More

by Rav 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Soto
Apr 20, 2023 -

Germain Toyota of Naples responded

This feedback means the world to us at Germain Toyota of Naples! Thank you for sharing how you appreciated our service during this process. We'll be sure to pass your kind words along to Fred and the rest of our team. We hope to work with you again down the road!

...
43
...