Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.6
1,547 Reviews
Call Dealership (888) 722-4942
View Awards

13315 N Tamiami Trail

Naples, FL

34110

Directions

By Type

Showing 1,547 reviews

April 08, 2023

My air conditioner was out and Ann got me a 7 am appointment the next morning when I was unable to get into the Lexus dealership. It was fixed instantly, no charge! Excellent.service. Thank you, A More

by Elandstu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that Ann delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

April 08, 2023

Real good dealer handle all business well and in a timely manner..5✨ Great business More

by tardell.moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keny, Steve Detri
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are thrilled to hear that you had a successful purchase experience working with the Germain Toyota of Naples team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

Good experience, pretty quick in and out and made the process easy, good coffee machine too More

by adrian
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Esteban, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Adrian, thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Germain Toyota of Naples team. Drive safely, and we hope to see you back again down the road!

April 07, 2023

Orlando was excellent explaining what we needed for our regular maintenance. Helped schedule next appointment for rattling issues. Wonderful person to work with. Very patient and helpful. Went back into hi More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Tee, thank you for the review! We are thrilled to hear that Orlando delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

April 07, 2023

Excellent, fast services and Antony, explaining what they going to do on my car for services More

by Raiford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Detri
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that Antony delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

April 07, 2023

Very excellent service. I was in and out in over an hour . New what they we’re doing More

by barbmclennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Thanks for the great review of Germain Toyota of Naples!

April 07, 2023

Germain Toyota was professional, fast and was happy to answer all my questions. Has a nice area to wait. More

by Momrua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Feedback like this means the world to our team! We appreciate you highlighting how seamless, informative, and timely your visit was at Germain Toyota of Naples. We hope to work with you again down the road!

April 07, 2023

Very good experience! very pleased with everyone!! excellent service !!! highly recommended ! they are all very professional More

by meilyserrano812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Germain Toyota of Naples team. Drive safely, and we hope to see you back again down the road!

April 06, 2023

Abraham was very knowledgeable about all the new Toyotas. He was very helpful with making a decision More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Apr 06, 2023 -

Germain Toyota of Naples responded

We're glad to hear Abraham was a big help to you in your vehicle search, Sam! His industry knowledge is certainly top-notch. We appreciate your positive feedback and hope to see you again at Germain Toyota of Naples!

April 06, 2023

Was happy that they could squeeze me in since i had a nail in my tire. Was not happy that the tire could not be fixed and i had to purchase a new one. Customer service was good. My advisor kept me up to More

by Tanlyn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Apr 18, 2023 -

Germain Toyota of Naples responded

Tanlyn, while we apologize for the inconvenience with your tire, we are glad to hear that the team was able to get the job done. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Cindy Lentz - Fixed Operations Director - clentz@germain.com

1
...
42
43
44
...
155