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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

April 03, 2023

Chris was excellent, he asked the right questions and was able to find the perfect car. I am VERY happy with everyone I worked with. I would highly recommend this dealership to any of my friends and cowork More

by Mary.white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for the review, Mary! We are so glad to hear that Chris delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

April 01, 2023

I attended the dealership on a Tuesday morning with my 2010 Highlander because I was experiencing an air conditioning problem. I was told what the problem was by my Service Advisor and the Technician. I w More

by bgdickson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Apr 03, 2023 -

Germain Toyota of Naples responded

Thank you for sharing your Germain Toyota of Naples experience! We're ecstatic that we could welcome you with informative communication and accommodating, punctual service. It's wonderful to hear that the cost was even less than quoted and that our entire team offered friendly professionalism. Safe travels from all of us!

Apr 03, 2023 -

bgdickson6 responded

Thanks again.

March 31, 2023

I just bought a car there yesterday and the experience with Rony Levy was pleasant and painless. There’s so much to learn on new cars, but he explained everything to me. He also answered a couple of phone More

by SLZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Those names do not look familiar
Apr 01, 2023 -

Germain Toyota of Naples responded

This review made our day! Thank you for leaving a shoutout for Rony and our team at Germain Toyota of Naples--we are so glad that you can rely on us for your car-buying endeavors. Congratulations on your new ride!

March 31, 2023

Great I bought my car and have been satisfied ever since so there you go More

by Mobileguyjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Steve Detri
Apr 03, 2023 -

Germain Toyota of Naples responded

5-star reviews always make our day, Jeff! Thank you for supporting Germain Toyota of Naples and we will see you next time!

March 31, 2023

I’ve been using this dealership for the past 5 years for car service and have been very happy with the service to the vehicle and the personal attention. More

by laffinc
Recommend Dealer
Yes
Employees Worked With
Martin
Mar 31, 2023 -

Germain Toyota of Naples responded

Thank you for trusting Germain Toyota of Naples with your loyal business!

March 31, 2023

I am only writing on the service department. I would give Damien D Reed a 5 out of 5. He was very knowledgeable, considerate, and made sure I had the best experience possible. My previous exper More

by jackrat007
Recommend Dealer
Yes
Employees Worked With
Damien D Reed, service
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for sharing your kind regards for Damien! I am happy to hear that he was considerate and met our five-star expectations. However, I do apologize if any previous visits did not leave you feeling confident in us. If there are any concerns you would like to address with me, I would be happy to help. Please reach out at your convenience. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

March 31, 2023

as always great experience. efficient, courteous and fast. great dealership (ps- fix the coffee maker) More

by T1llerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny
Apr 03, 2023 -

Germain Toyota of Naples responded

Thanks for the great review of Germain Toyota of Naples! Your comments have been noted!

March 31, 2023

The service was great, he was very helpful and patient. He did well in explanining any concerns of mine. More

by Raqueloyola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Apr 01, 2023 -

Germain Toyota of Naples responded

Thanks for stopping by to leave Germain Toyota of Naples five stars! We appreciate your business and hope to see you next time!

March 31, 2023

David yothers really helped me out and went above and beyond to let me know the process of my vehicle . More

by Islandofyouthbetta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Mar 31, 2023 -

Germain Toyota of Naples responded

We are glad to hear that you felt taken care of by David! Thanks, from your friends at Germain Toyota of Naples.

March 30, 2023

People are well informed helpful and efficient. Every time I come in the car wash is NOT working, dumb luck I guess? I also purchased an extra service plan but I still seem to get charged? More

by M&M
Recommend Dealer
Yes
Employees Worked With
My husband took the car in?
Apr 03, 2023 -

Germain Toyota of Naples responded

Thank you for sharing this feedback with us. I would be happy to speak with you about your service plan. Please give me a call at any time. We will strive to improve your experience with us going forward. Wendell Hardy - General Manager - (239) 301-3313

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