Germain Toyota of Naples
Naples, FL
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All aspects of this dealership were excellent. The building was clean, comfortable, and accessible. The workers were professional, informative, and personable. My visit was time manageable and I The building was clean, comfortable, and accessible. The workers were professional, informative, and personable. My visit was time manageable and I was informed along the way of the process and issue with my Rave4. I was very impressed with the whole dealership and wished I lived in Florida as I would purchase my next vehicle with Germain!! More
Best service department in Southwest Florida. Frank Feinman, Service Advisor, went above and beyond to ensure my care was serviced quickly. He kept me informed of progress. He’s a great asset Frank Feinman, Service Advisor, went above and beyond to ensure my care was serviced quickly. He kept me informed of progress. He’s a great asset to Germain Toyota of Naples. My car came back clean and ready to drive off the lot. Fantastic experience!!. More
Ann-Marie,my service advisor was very helpful and professional. The service department, as usual, did a fantastic job on my vehicle.I was very satisfied professional. The service department, as usual, did a fantastic job on my vehicle.I was very satisfied More
I don’t care for getting text messages when I am sitting in your waiting area. I also did but appreciate having to negotiate your questionnaire only to learn that the car would not be ready for five hours. in your waiting area. I also did but appreciate having to negotiate your questionnaire only to learn that the car would not be ready for five hours. Orlando was very nice and informative. He should have handled it from start to finish without a texting practice. More