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Germain Toyota of Naples

Naples, FL

4.6
1,547 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,547 reviews

April 17, 2023

Excellent overall service. Friendly staff. Clean waiting area. Easy to get information. The job was done professionally and quite fast. Highly recommend. More

by Bentsion
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 18, 2023 -

Germain Toyota of Naples responded

We're glad to hear our team and facilities were firing on all cylinders! It's our hope that all customers can expect a friendly, efficient, and comfortable service experience. Thanks for trusting Germain Toyota of Naples with your business!

April 17, 2023

Damieon is a fantastic advisor and works very hard to help me understand what needs to be fixed and why. He goes above and beyond to help others. More

by msneeringer1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damieon D.
Apr 18, 2023 -

Germain Toyota of Naples responded

It was our pleasure to complete your vehicle's service! Damieon and the Germain Toyota of Naples team thank you for your business and wish you safe travels down the road!

April 17, 2023

Orlando was excellent - very informative and was updating frequently. I would request him every time More

by Courtney.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Apr 18, 2023 -

Germain Toyota of Naples responded

We're thrilled to hear that Orlando provided excellent service during your visit to Germain Toyota of Naples, Courtney! Thank you for taking the time to share your experience and for choosing us for your automotive needs. We look forward to seeing you again soon!

April 17, 2023

Mike Miller was very professional, and is very truthful and so was the management staff took delivery of the car I wanted very smooth process More

by rr1800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keny, Steve Detri
Apr 18, 2023 -

Germain Toyota of Naples responded

We appreciate your review! Thank you for sharing your positive experience working with Mike and the Germain Toyota of Naples team. We're glad to hear that your delivery process was smooth and hope you enjoy your new vehicle!

April 16, 2023

I’ve never been treated so good at a dealership! Fast simple and easy like she promised me. It has been the same every service! Nothing like friends to deal with when it comes to service! Highly rec More

by briankeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Steve Detri, Ryon Weiben
Apr 19, 2023 -

Germain Toyota of Naples responded

Brian, thank you for taking the time to share your experience with Germain Toyota of Naples. We are thrilled to hear that our team provided you with excellent service. We appreciate your support and look forward to seeing you again down the road!

April 16, 2023

Oil change is a reasonable turn around time as well as the cost. Waiting area is clean and comfortable. Service technicians are well dressed and polite. I have been trading there for almost 20 years and More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Writer)
Apr 18, 2023 -

Germain Toyota of Naples responded

Thank you for sharing this positive feedback with us at Germain Toyota of Naples! We're thrilled for your continued support and trust in our business over the years. We look forward to working with you again next time!

April 16, 2023

Excelente servicio prestado por todas las personas que me atendieron en el. Pronta y efectiva respuesta a las necesidades que tenia en ese momento. More

by Asdrubalmachado
Recommend Dealer
Yes
Employees Worked With
Orlando
Apr 19, 2023 -

Germain Toyota of Naples responded

Estamos encantados de ver que tuvo una experiencia tan positiva con Germain Toyota of Naples. Nos da mucho gusto oír que nuestro equipo le brindó un servicio excelente. Gracias por compartir su experiencia con nosotros!

April 16, 2023

Exelente servicio. Y sus trabajadores tambien presta buen servicio al cliente. Especialmente a Esteban y Carlos. 👍💯 More

by Choferpicis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Ruba
Apr 19, 2023 -

Germain Toyota of Naples responded

Gracias por la reseña! Nos aseguraremos de transmitir las palabras amables a Carlos y Esteban. Esperamos volver a verle en Germain Toyota of Naples!

April 16, 2023

Nice friendly good service and waiting place is entertaining. Have good distancing between customers privacy is great. And the people of course are nice. More

by Mikendal101322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yano Heisler
Apr 18, 2023 -

Germain Toyota of Naples responded

Thank you so much for supporting our team at Germain Toyota of Naples with this feedback!

April 15, 2023

I’ve been doing business with Germain Toyota since 1997. The best service person there is Ann. I find that when I have any issues I can always look to Ann for advice. The dealership is clean and everyo More

by jetinaples12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann from service
Apr 18, 2023 -

Germain Toyota of Naples responded

Thank you for taking the time to share your experience working with us! We are so glad to hear that Ann delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

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