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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.7
1,617 Reviews
Call Dealership (888) 722-4942
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,617 reviews

August 03, 2023

It is incredible how these dealer sellers lie to people by giving them a price for cars that is not real, they must use another strategy to sell, they take advantage of people, I do not recommend GERMAIN T More

by Eulises
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Detri
Report | Print
Aug 04, 2023 -

Germain Toyota of Naples responded

I'm sorry to read about your experience. We strive for transparency in all our dealings and it's concerning that you feel this wasn't the case during your visit. I'd appreciate the opportunity to learn more about what happened, so we can address any issues effectively. Please reach out when convenient for you. Thank you, Wendell Hardy - General Manager - (239) 301-3313

August 01, 2023

Eric& Dominick were very good both were excellent. Treated me with respect.Thank you both More

by daino1201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Detri
Report | Print
Aug 02, 2023 -

Germain Toyota of Naples responded

We're thrilled Eric and Dominick provided courteous professionalism! Thanks for supporting Germain Toyota of Naples with a 5-star review!

July 30, 2023

Very efficient and work was done in a timely manner. Pleasant staff both inside and out at valet area. More

by Flordamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No contact with afore mentioned people and I honestly do not know my service person’s name. Had two.
Report | Print
Jul 31, 2023 -

Germain Toyota of Naples responded

We're glad to know you found our team at Germain Toyota of Naples efficient and pleasant. We strive for timely service, so it's great to see we hit the mark! Thanks for your review.

July 25, 2023

Pretty good, the sealers are very friendly and offer help in any business, all the staff is nice More

by Andres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorgio
Report | Print
Jul 26, 2023 -

Germain Toyota of Naples responded

Andres, we appreciate your kind words and support! Thank you for your positive feedback regarding our sales team, we will be sure to pass along the message. Safe travels down the road!

July 23, 2023

We were taken care of right away. Everything was handled in an efficient manor with all the details. More

by jongmaj17@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marek
Report | Print
Jul 24, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Germain Toyota of Naples. Safe travels!

July 21, 2023

Pleasant experience good service very efficient svc good good good good good good good good. More

by Chet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James
Report | Print
Jul 24, 2023 -

Germain Toyota of Naples responded

Thank you for your confidence in Germain Toyota of Naples, and for your business. We are grateful to have you as a customer, Chet!

July 16, 2023

I been servicing my since 2006 never any problems with if anything they take it no question asked. More

by Jean-Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien D
Report | Print
Jul 17, 2023 -

Germain Toyota of Naples responded

We are honored to receive your support, Jean-Marie. Thank you! - Germain Toyota of Naples Team

July 09, 2023

Geraldo fue excelente en su trabajo, me demostró tener experiencia en lo que hace, no solo conmigo lo observe cómo trabajaba a los demás clientes. More

by Dania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
Jul 09, 2023 -

Dania responded

Excelente lugar llevo más de 10 años como cliente y es recomendado por mi para todos los servicios

Jul 10, 2023 -

Germain Toyota of Naples responded

Dania, agradecemos su lealtad a lo largo de los años! Gracias por su apoyo y esperamos verlos de nuevo en Germain Toyota of Naples!

July 07, 2023

We were trying to buy a new car yesterday. Alberto was our sales person, he called us in the morning and told us we can bring our car for a trade for $6000.00 and we will get a new one in 14 d More

by Masha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
July 06, 2023

They were very helpful, attentive and listened to our need and requirements. They found a car that we liked and could afford. More

by rahnier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher, and Tito, Brian Keny, Steve Detri
Report | Print
Jul 07, 2023 -

Germain Toyota of Naples responded

Rahnier, thank you for the positive feedback! We're glad to hear that our team at Germain Toyota of Naples was able to assist you in finding a car that met your needs and budget. We appreciate your business and hope you enjoy your new vehicle!

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