Germain Toyota of Naples

what a wonderful experience my husband and i had at germain toyota!! our sales person, mike miller, was awesome! he was patient, kind and very informative! we LOVE our new highlander and we look forwa germain toyota!! our sales person, mike miller, was awesome! he was patient, kind and very informative! we LOVE our new highlander and we look forward to a toyota relationship for years to come! More

My service agent did an excellent job of processing my car to get the work I wanted done and explaining what other work was recommended. car to get the work I wanted done and explaining what other work was recommended. More

My most recent preventive maintenance service at Germain Toyota, handled by Rodolfo, was excellent as usual. Toyota, handled by Rodolfo, was excellent as usual. More

Bryan from Germain Toyota Naples was exceptionally helpful easing my anxiety purchasing a new vehicle in this techo heavy world. He explained everything from beginning to end on a new hybrid Corolla o helpful easing my anxiety purchasing a new vehicle in this techo heavy world. He explained everything from beginning to end on a new hybrid Corolla on which I knew nothing about. He gave us his phone number to call with any questions. I will tell my friends and family about my experience with Bryan and how highly I would recommend him. More

Better than most. Salesman, Brian was very good but lacked authority. We had to get several managers involved to set a deal. Salesman, Brian was very good but lacked authority. We had to get several managers involved to set a deal. More

Service at Germain Toyota is the best I have experienced. While on vacation our vehicle broke down, Germain was able to get it in immediately and our Service Advisor Fred Soto went over and above to resolve While on vacation our vehicle broke down, Germain was able to get it in immediately and our Service Advisor Fred Soto went over and above to resolve our warranty issue, including rental car, parts sourcing and vehicle repair. Great service and communication. I would always bring my vehicle to them when in the Naples area. Rob &Alison Billard More

My experience was very favorable Service was thorough and Luis is very professional. I’m very happy with overall experience and Luis is very professional. I’m very happy with overall experience More

I’ve got my new RAV4 in December 2022 but for some reason the corporate never gave me a second key and they keep promising and lying about for 5 months. No one is telling who is responsible for that and it’s the corporate never gave me a second key and they keep promising and lying about for 5 months. No one is telling who is responsible for that and it’s absolutely unprofessional and disappointing. More

The staff at Germain Toyota are professional and hardworking. While being a high volume location they still maintain a strong emphasis on customer satisfaction. hardworking. While being a high volume location they still maintain a strong emphasis on customer satisfaction. More

Erik was wonderful and informative. Pleasant and patient to deL with. Great experience...thank you Pleasant and patient to deL with. Great experience...thank you More