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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.6
1,546 Reviews
Call Dealership (888) 722-4942
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,546 reviews

June 07, 2023

The staff were very professional and communicated well. My service was prompt and I was back on the road in under an hour More

by Mpettit1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Acosta
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Jun 07, 2023 -

Germain Toyota of Naples responded

We're thrilled your experience at Germain Toyota of Naples was prompt and seamless! Many safe and happy miles from all of us at Germain Toyota of Naples!

June 07, 2023

Excellent customer service from the time you drive on the lot until you drive off. Service rep (Damien) was very friendly and attentive to my needs. I have been to a lot of dealerships but Germain Toyota cou More

by johngriffith2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien D.
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Jun 07, 2023 -

Germain Toyota of Naples responded

We're thrilled to hear you had an excellent service experience from start to finish, John! It's always our goal to provide friendly and attentive service, and we're happy Damien was able to assist you so greatly. Thank you for sharing your feedback about Germain Toyota of Naples. We hope to assist you again in the future!

June 07, 2023

Bryan was excellent. Top notch. Provided way beyond just service. He was the reason I leased a new rav 4 Tony was excellent in the finance dept. He also made the deal h More

by Bpnaplesbpnaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brynn, Steve Detri, Ryon Weiben
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Jun 07, 2023 -

Germain Toyota of Naples responded

We're truly pleased to hear that Bryan and Tony helped make your leasing experience for the new RAV 4 exceptional at Germain Toyota of Naples. Our team thanks you for trusting us with your business, and we hope you enjoy your new vehicle!

June 03, 2023

Very good and friendly service. Pleased More words more words. I resent being forced to do this More

by cptncdog@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Detri
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Jun 05, 2023 -

Germain Toyota of Naples responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Germain Toyota of Naples!

June 02, 2023

I truly appreciated my first visit to the Service Department at Germain Toyota of Naples. When I signed up for the appointment, it said that I qualify for express service and that is exactly how I w More

by 2015Perhapstoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Costa I think that was his last name
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Jun 05, 2023 -

Germain Toyota of Naples responded

We're glad to hear that you had a great experience with our Service Department at Germain Toyota of Naples, and that our team provided you with the express service and attention you deserve. Thanks for sharing your feedback about Jose - he's an excellent member of our staff! We look forward to seeing you again for future vehicle maintenance needs.

May 28, 2023

Rony was very helpful in helping me purchase my new car. One two three four More

by Tomohrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Levy
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May 30, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We appreciate the kind feedback about Rony and hope to see you again at Germain Toyota of Naples!

May 28, 2023

Always a good experience. Been using the dealership for 7 years of service every 6 months. Never a problem. It keeps my Toyota Prius in good shape. More

by jordromi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Olivere
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May 30, 2023 -

Germain Toyota of Naples responded

We appreciate your loyalty to Germain Toyota of Naples and are pleased to hear that you have had consistently positive experiences servicing your Toyota Prius with us over the past seven years. Thank you for trusting us with your vehicle and for taking the time to share your feedback. It's always a pleasure serving you!

May 27, 2023

Our service representative Dameion Reed is knowledgeable, helpful and a joy to work with during our appointment. More

by Lakc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameion Reed
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May 30, 2023 -

Germain Toyota of Naples responded

We appreciate your 5-star review! It's fantastic to hear that Dameion provided you with knowledgeable assistance and made your appointment a joy here at Germain Toyota of Naples. We hope to see you again for any future service needs.

May 26, 2023

Took our car right in for service while we sat in comfort at a table in about 45min it was done and we were on our way.very happy with the experience. More

by Radio cad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 26, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Germain Toyota of Naples team. Drive safely, and we hope to see you back!

May 23, 2023

Great friendly service. Bla bla bla bla bla bla bla bla bla bla bla bla More

by Rta311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
May 23, 2023 -

Germain Toyota of Naples responded

Thanks for choosing Germain Toyota of Naples above the rest! Drive safely!

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