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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

May 16, 2023

As usual was completely satisfied with the service the professionalism and courtesy of the advisor More

by fbellande
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 17, 2023 -

Germain Toyota of Naples responded

Your trust and support mean the world to the Germain Toyota of Naples team. We are here to help with all of your future service needs!

May 15, 2023

I had a great buying experience. Esteban was very responsive and made the buying experience enjoyable. Everyone at the dealership were friendly and helpful. I will highly recommen More

by davedmdpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Rua , Steve Detri
May 15, 2023 -

Germain Toyota of Naples responded

We always love to hear when our guests have an enjoyable buying experience at Germain Toyota of Naples! Esteban and the team appreciate your kind words and recommendation. Thank you for taking the time to write this review, and we cannot wait to see you back again soon!

May 14, 2023

Ann has always been very helpful with any issues that we have had with our Toyota’s over a good many years. She is definitely a asset to the company. More

by Jrgblgalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
May 15, 2023 -

Germain Toyota of Naples responded

We appreciate your continued trust in Germain Toyota of Naples, and we're thrilled to hear how Ann's excellent service has made a difference over the years! Thank you for your continued support and we hope to see you back again down the road!

May 11, 2023

Best dealership experience I’ve ever had. I Wish I can them rate more than a 5! Ray and the sales manager( i forgot the name) was amazing person. With my budget i was 95% positive I won’t mak More

by Tm Bhuiyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Ryon Weiben
May 12, 2023 -

Germain Toyota of Naples responded

We are delighted to hear about your experience with Ray and the sales team! Germain Toyota of Naples is thrilled that you were able to find the perfect car to fit your budget. We appreciate your business and wish you all the best in your new Toyota Camry!

May 11, 2023

Service was performed efficiently and professionally. I was kept informed during the whole process. The service rep was very helpful. More

by Captnal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
May 12, 2023 -

Germain Toyota of Naples responded

We're thrilled to hear that you had a great experience with us here at Germain Toyota of Naples! Our team is always committed to providing efficient and professional service, and keeping our customers informed every step of the way. Thanks for choosing us for your automotive services!

May 12, 2023 -

Captnal responded

Service was provided by a very helpful rep. who was polite and professional. Service was performed efficiently and covered all necessary areas.

May 10, 2023

My service advisor Dameion Reed was awesome. He advised me on what checks the technician was going to perform on my vehicle including my oil change and tire rotation. I would highly recommend Da More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy, Dameion, Mitch
May 11, 2023 -

Germain Toyota of Naples responded

Thank you for the review, Sal! We are thrilled to hear that Damieon, Mitch, Cindy, and the Germain Toyota of Naples team were able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again down the road!

May 08, 2023

Germaine Toyota has always treated me professionally and fairly. Have never had to return to have a service redone. Damion, my service coordinator, is both highly professional and very considerate of his cu More

by formerfireman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion-Service Coordinator
May 09, 2023 -

Germain Toyota of Naples responded

We appreciate you sharing your positive experience at Germain Toyota of Naples with us! It's great to know that Damion and our team have provided the professionalism and consideration you deserve as a customer. We hope to see you again in the future!

May 08, 2023

Busy dealership and everything is well organized! Never had a problem when I had my car in for service! Everything was done as expected More

by GregMz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Levy, Anthony Cardenas, Eddy Ortiz
May 09, 2023 -

Germain Toyota of Naples responded

We appreciate your kind words, Greg! It brings us joy to know that we could assist you with high-quality service for your car in a busy and organized environment. Thank you for choosing Germain Toyota of Naples for your automotive needs. Drive safely!

May 07, 2023

Very professional and attentive. The service offered was excellent and all the details were explained correctly. More

by raulfernandez41@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Harris, Josh James, Brian Keny, Steve Detri, Ryon Weiben
May 08, 2023 -

Germain Toyota of Naples responded

We're so glad our team delivered informative and thorough service! Many safe and happy miles from all of us at Germain Toyota of Naples!

May 06, 2023

Professional caring explained everything. Pleasure doing business with them. No pressure Helped with signing in to the app More

by ksmith92650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hart
May 08, 2023 -

Germain Toyota of Naples responded

We appreciate you taking the time to share your positive experience with Germain Toyota of Naples. Our team is dedicated to providing our customers with excellent service and we are happy to hear that we delivered just that. Thank you for choosing us for your automotive needs and we look forward to being of service in the future!

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