Germain Toyota of Naples

Al went very well from start to finish. I was greeted immediately at 0700, talked to the service rep about what would be done and the time my Highlander would be ready, was offered coffe I was greeted immediately at 0700, talked to the service rep about what would be done and the time my Highlander would be ready, was offered coffee and told me that he would get me as soon as the service was completed. I didn't time him but I'm sure it was within a couple of minutes of when he said it would be ready. Carl Alboth PS The vehicle had been washed..... More

My service provider, Martin Olvera, always takes the time to provide me with excellent service. to provide me with excellent service. More

Very good, Very profesional, keep going, i wan't thank's for the work that your doing for the work that your doing More

Beware worst services ever had my car for oil change they told was leaking now car have strong smell inside return for service they want to charge me 95 dollars to run diagnostics and I have all the warranti told was leaking now car have strong smell inside return for service they want to charge me 95 dollars to run diagnostics and I have all the warranties and smell start after they fixed so please find other Dealership tks More

Great dealership. Mike and his co-workers were up to speed on what we wanted and helped us in every way. Can't say enough good things about the staff. Mike and his co-workers were up to speed on what we wanted and helped us in every way. Can't say enough good things about the staff. More

The dealership had my dream truck. I was working with them from out of town and had very poor responses to my messages while trying to negotiate the deal. I submitted the requested doc I was working with them from out of town and had very poor responses to my messages while trying to negotiate the deal. I submitted the requested docs and credit card to hold the vehicle they sold the vehicle and did not respond to me for hours. Frustrated!! Not cool!! More

After weeks of searching at other dealerships, and being pressured to buy a car that was not exactly what we wanted, we were unexpectantly surprised and pleased with all the associates at Germain Toyota. A pressured to buy a car that was not exactly what we wanted, we were unexpectantly surprised and pleased with all the associates at Germain Toyota. After requesting more information on the used 4Runner on cars.com, I immediately received a call from a salesman who was very patient and courteous. I explained that I was coming from 140 miles away, and so I wanted to know the "out the door" final price before making the drive. After a brief hold, he told me the price, which was much better than the cars.com price. Upon arrival, we were greeted by Jose, who was very articulate, experienced with the car, and patiently answered all our questions. There was no sales pressure at all. The manager and finance associate were equally pleasant and knowledgeable. We were able to complete the transaction the same day, so we did not have to drive the distance again. I would definitely consider making the drive and purchasing from them again. More

Dealer is good one of the person that I deal with was very rude I was not at the building he hang the phone up on me and ask me to come to his number 2 station. very rude I was not at the building he hang the phone up on me and ask me to come to his number 2 station. More

It is incredible how these dealer sellers lie to people by giving them a price for cars that is not real, they must use another strategy to sell, they take advantage of people, I do not recommend GERMAIN T by giving them a price for cars that is not real, they must use another strategy to sell, they take advantage of people, I do not recommend GERMAIN Toyota More

They don’t gave me the real price of the car, they take advantage of people advantage of people More