Germain Toyota of Naples
Naples, FL
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April Novotak was my salesperson and she was extremely helpful in getting the car I wanted, a Toyota RAV4 Hybrid XLE with just the additional features I wanted. It was a long-distance purchase and she ke helpful in getting the car I wanted, a Toyota RAV4 Hybrid XLE with just the additional features I wanted. It was a long-distance purchase and she kept me informed all the way through, took care of getting my car registered in my state and having it transported to me. All went very smoothly. If I ever buy another car I will call April first. I thank April and Germain Toyota of Naples for fantastic service. And I thank my son for letting me know about Germain Toyota of Naples. More
We’ve done deals with April in the past. Every time we work with her the experience is top notch! We highly recommend Germain and April! Every time we work with her the experience is top notch! We highly recommend Germain and April! More
Elizabeth was an excellent sales person. Very knowledgeable and very helpful, and very caring. I would recommend her for anybody looking for a new car. Very knowledgeable and very helpful, and very caring. I would recommend her for anybody looking for a new car. More
Outstanding customer service, from the man who greeted me when I drove my car in the service area to Jose, the Service Advisor. To my surprise, my car was finished under an hour. The only suggestion I have when I drove my car in the service area to Jose, the Service Advisor. To my surprise, my car was finished under an hour. The only suggestion I have is that you realize not everyone has the capability to text and/or receive texts. Fortunately when I told this to the man at the inside greeter desk, he made other arrangements, and Jose personally contacted me when the car was finished. More
Bryan was excellent. Top notch. Provided way beyond just service. He was the reason I leased a new rav 4 Tony was excellent in the finance dept. He also made the deal h Top notch. Provided way beyond just service. He was the reason I leased a new rav 4 Tony was excellent in the finance dept. He also made the deal happen. More
Excellent customer service from the time you drive on the lot until you drive off. Service rep (Damien) was very friendly and attentive to my needs. I have been to a lot of dealerships but Germain Toyota cou lot until you drive off. Service rep (Damien) was very friendly and attentive to my needs. I have been to a lot of dealerships but Germain Toyota could write the how to manual. More
I truly appreciated my first visit to the Service Department at Germain Toyota of Naples. When I signed up for the appointment, it said that I qualify for express service and that is exactly how I w Department at Germain Toyota of Naples. When I signed up for the appointment, it said that I qualify for express service and that is exactly how I was treated from beginning to end. Thank you Jose!!! More