Germain Toyota of Naples

I been servicing my since 2006 never any problems with if anything they take it no question asked. anything they take it no question asked. More

Geraldo fue excelente en su trabajo, me demostró tener experiencia en lo que hace, no solo conmigo lo observe cómo trabajaba a los demás clientes. experiencia en lo que hace, no solo conmigo lo observe cómo trabajaba a los demás clientes. More

They were very helpful, attentive and listened to our need and requirements. They found a car that we liked and could afford. need and requirements. They found a car that we liked and could afford. More

Great dealership service and great customer service by advisor. Thanks very much for the help and the great job advisor. Thanks very much for the help and the great job More

Made buying car speedy and explained details in understandable terms. Geraldo was excellent. Looking forward to delivery. understandable terms. Geraldo was excellent. Looking forward to delivery. More

I guess the best thing to say is you were in and you’re out not much waiting everyone is friendly out not much waiting everyone is friendly More

Always a good experience. AnnMarie is the best. She is honest, does not pressure or try to up sell. AnnMarie is the best. She is honest, does not pressure or try to up sell. More

Toyota had my car for three months for the paint recall. The paint job was awful, they had me come to pick it up two times and both times I left without my car due to it not being done. They broke my hood h The paint job was awful, they had me come to pick it up two times and both times I left without my car due to it not being done. They broke my hood hinges while re painting my hood. The day I picked it up I had to call Toyota to tell them my car was crawling with ants inside and out, they send a bug exterminator to my work to take care of them. Still have ants, when I told them about my hood they made me a 9:00 am appointment the next day and the new manager said they will take care of it. After and hour I asked the lady who checked me in if she could get an update and she was shocked that no one ever came to talk to me. After another hour a guy came out with a quote to fix the hood that they broke. This dealership has a new manager every couple weeks and always blames the last guy, they have no business doing paint work as I have over spray all over my doors from the grey primer they used. Just an all around awful dealership run by people that shouldn’t even be a janitor there. They also reported to car fax that it was in for a broken window and that was not true nor did they replace any windows. Manager didn’t know why it said that. Then when I finally picked it up they told me I had to pay 108 for a tire rotation and oil change that they did without my even asking. I confronted them on the tire Rosario’s because I had just done it myself. They argued it then removed it from my bill. Wouldn’t recommend anyone to germain Toyota of Naples. Awful work, More

Everything was fine cool The car was ready as promised on time had a cuppa coffee and a snack show room and waiting area was very clean and orderly, and all the south was wonderful on time had a cuppa coffee and a snack show room and waiting area was very clean and orderly, and all the south was wonderful More