Germain Toyota of Naples

Was on my way to look at Jeep’s. I knew I was going to be driving by a Toyota dealership. So I decided to just drive into there and look around, since I always knew they had a good r I knew I was going to be driving by a Toyota dealership. So I decided to just drive into there and look around, since I always knew they had a good reputation. I was surprised that maybe I could buy one. Price wise. I knew another Jeep wrangler wouldn’t be right for me at age 67. No airbags on the doors. So that’s when I started to take this seriously. A very nice man named Marco Galarza a salesman came and greeted me. He was so kind that I didn’t feel intimidated. I picked out what I liked and we went for a drive. The story goes on. After I was liking to see what it may cost me we went inside the building. A manager -Nick introduced himself to me. Very polite. These wonderful people made me feel relaxed, comfortable and confident. I was on my way to purchase a new vehicle. No Jeep. Decided they don’t have airbags. So this was my decision. Sat an awhile waiting but I understood. I started to have a bit of “What did I do” moment. But thought about it and decided I was making a right decision. Marco listened to my bad year that I told him about. And he and the staff worked out how I could pay that would suite and help me. I paid cash. Also, Ezequiel Garcia was special. Made me feel comfortable while we settled the payment. To sum it up- I’m so glad I had driven there to look. I bought a dependable RAV4. It was sad to leave my Jeep wrangler behind. But having my RAV in my driveway makes me smile. I always dreaded buying a car, being a female and being taken advantage money wise. But this was a really good day! So unexpected! They all were wonderful. Knowledge wise, truly friendly, kind and just special. Like everyone should be! Thank you! Marla Goldwater More

Service was excellent. Damien, the service man who helped me was knowledgeable and extremely helpful Damien, the service man who helped me was knowledgeable and extremely helpful More

I like Toyota Germain service. They are doing excellent job. I will be back again. They are doing excellent job. I will be back again. More

Very friendly. Could improve efficiency We felt the final price was fair and we got the car we wanted with respect to exterior and interior through Dimitri’s effor Could improve efficiency We felt the final price was fair and we got the car we wanted with respect to exterior and interior through Dimitri’s efforts. More

From the moment I walked in I was greeted as a VIP by April and Kris. I came in to look at a certain type of vehicle and landed up buying another that I love. I was never pressured and in fact was ques April and Kris. I came in to look at a certain type of vehicle and landed up buying another that I love. I was never pressured and in fact was questioned about the upgrade I chose. A wonderful and fun experience. More

i love the good service there with dahiana🙏🏻she is the best,ask for her. best,ask for her. More

Emmanuel and Tony were extremely pleasant and very helpful. Highly recommend going to Germain Toyota helpful. Highly recommend going to Germain Toyota More

Took care of my car quickly at no cost. Also shuttled me to the library and back. It was a good experience. Also shuttled me to the library and back. It was a good experience. More

Jussuan is very professional and gave me excellent customer Service .I give him 5 stars and for Luis Domínguez The same opinion and I give him 5 stars too. customer Service .I give him 5 stars and for Luis Domínguez The same opinion and I give him 5 stars too. More

Very professional and clean customer service swift on the transferring and salesman very helpful knowledgeable transferring and salesman very helpful knowledgeable More