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Germain Toyota of Naples

Naples, FL

4.6
1,546 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,546 reviews

September 22, 2023

Great experience buying my first Toyota! My salesman Rony Levy was wonderful to work with. He kept me informed throughout the process. When my car was delivered he had everything ready when More

by Debi Devou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Levy Tony Grenier
Sep 24, 2023 -

Germain Toyota of Naples responded

We're delighted to know that you had a great experience buying your first Toyota with us! It's wonderful to see how Rony was able to assist and guide you throughout the process. We look forward welcoming you back at Germain Toyota of Naples for future purchases. Safe travels in your Toyota Grand Highlander!

September 22, 2023

Germain Toyota’s service department is top rate, providing excellent workmanship and detailed information at each service. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryon Weiben
Sep 22, 2023 -

Germain Toyota of Naples responded

Liz, we couldn't have asked for a better five-star review of Germain Toyota of Naples! Thank you so much for sharing your kind words. See you next time!

September 20, 2023

Easy & pleasant experience Easy to make arrangements & taken on time. Only wish car got washed. More

by marcoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 20, 2023 -

Germain Toyota of Naples responded

We are glad to hear that you had an easy and pleasant service experience. We appreciate your feedback about the car wash and hope to have the opportunity to improve your experience with us next time.

September 20, 2023

Its easy to schedule and multi point inspection free everytime at your service is very helpful More

by Domingopat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 20, 2023 -

Germain Toyota of Naples responded

Thank you for this great review of Germain Toyota of Naples! We look forward to assisting you again down the road!

September 18, 2023

Germain Toyota of Naples Florida is trust worthy and dependable. I know my 2022 RAV4 is taken care of when serviced by Germain Toyota of Naples Florida. I purchased my RAV4 July 17, 2022 from Germain To More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Sep 18, 2023 -

Germain Toyota of Naples responded

Kevin, we're so glad to know you trust our team at Germain Toyota of Naples with your 2022 Toyota RAV4. Thanks for choosing us and sharing this positive feedback!

September 17, 2023

Very efficient, in time and at the price quoted when maintenance scheduled. Earned my business. More

by Stev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien
Sep 18, 2023 -

Germain Toyota of Naples responded

Stev, thank you for the review! We hope to see you back again at Germain Toyota of Naples!

September 15, 2023

Very help full and very friendly and very knowledgeable and waiting room was very comfortable More

by Kenkopco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny
Sep 15, 2023 -

Germain Toyota of Naples responded

We are so happy that our Germain Toyota of Naples team earned your five stars. Thanks for working with us!

September 15, 2023

Not satisfied with the sales person, Elizabeth Hernandez. The finance person, Damion was very professional and helpful. More

by albert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
elizabeth hernandez
Sep 15, 2023 -

Germain Toyota of Naples responded

Albert, I'm sorry to read that you weren't fully satisfied with your experience. We strive for excellence in all areas of our service, and it's clear we fell short during your visit. It's great to know Damion was helpful, but let me assure you that we are always striving to improve our sales support and would be happy to discuss this further. Please don't hesitate to reach out to me directly. Thank you, Wendell Hardy - General Manager - (239) 301-3313

September 15, 2023

Great experience with your salesman Bryan Ruggiero - very refreshing to see the follow up that he did in a relentless, persistent very professional manner - having been in the business for 40 years as a G.M. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ruggiero - sales
Sep 15, 2023 -

Germain Toyota of Naples responded

Tom, we're glad to know Bryan was able to turn your experience around at Germain Toyota of Naples. His dedication is indeed commendable! We appreciate the feedback and will pass on your kind words.

September 15, 2023

I was greeted by friendly employees and taken cared of in a timely and organized manner More

by annenham@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniheisler
Sep 18, 2023 -

Germain Toyota of Naples responded

Thank you for stopping by to share a positive review! We appreciate your business and we hope to see you again at Germain Toyota of Naples. Drive safely!

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