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Germain Toyota of Naples

Naples, FL

4.7
1,617 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,617 reviews

February 09, 2024

My experience was excellent. Jose was very responsible and listened to my issues. He told me how long it would take and he called me as soon as it was done great job More

by johnsafran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 12, 2024 -

Germain Toyota of Naples responded

John, we're glad to know that Jose provided you with excellent service at Germain Toyota of Naples. We appreciate your feedback and look forward to assisting you again in the future!

February 09, 2024

Johnathan from the service department of Germain Toyota is an outstanding employee for this company. His help and guidance exceeded our expectations during our last visit More

by kozker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Feb 09, 2024 -

Germain Toyota of Naples responded

We're delighted to know that Johnathan and the service team at Germain Toyota of Naples exceeded your expectations. Your kind words mean a lot - thanks for sharing!

February 09, 2024

This dealership advertises itself to be fast, simple, and easy. I certainly can attest to that. Wonderful people, excellent product. More

by iamyashar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh James, Steve Detri
Feb 09, 2024 -

Germain Toyota of Naples responded

Yashar, we're delighted to know that you found our process at Germain Toyota of Naples fast and easy. Thanks for the positive feedback!

February 07, 2024

I think they are the Best Dealership I have ever dealt with. My Salesman Giovani Santiago is still helping me wham I have any questions. I have bought 2 vehicles from them and am extremely happy. I should More

by Seabee0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani Santiago
Feb 07, 2024 -

Germain Toyota of Naples responded

We're delighted to know you've had such positive experiences with us at Germain Toyota of Naples! It's great that Giovani has been there for your questions even after the sale. Enjoy those new Toyotas, and thank you for choosing us!

February 06, 2024

My service rep Daniel, was awesome and kept informed throughout the entire time, making sure I always knew what was going on. More

by angelmorejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 07, 2024 -

Germain Toyota of Naples responded

Angel, we're glad to know Daniel kept you well-informed during your visit at Germain Toyota of Naples. Thanks for sharing this positive feedback!

February 05, 2024

Excellent prompt courteous service. Pleasant waiting area. Thanks to Anthony who looked after me and thoroughly read the report from my Caanadian dealer where I last had the car service More

by GSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Anthony
Feb 05, 2024 -

Germain Toyota of Naples responded

We're glad to know you had a positive experience with Anthony and our team at Germain Toyota of Naples. We appreciate your feedback about the service and waiting area, too! Safe travels until we see you next time.

January 31, 2024

April was absolutely Excellent as was the Manager Mason A WONDERFUL experience I definitely will recommend them to my friends More

by Judy Troiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unfortunately I forgot his name , but he was Cuban
Jan 31, 2024 -

Germain Toyota of Naples responded

Judy, we're so happy to know that April and Mason provided you with an excellent experience at Germain Toyota of Naples! We appreciate your recommendations. Safe travels!

January 29, 2024

As I've stated in my previous reviews of Germain Toyota of Naples, Florida, I have purchased 3 new Toyota's from Germain within the last 3 years and have used Dameion Reed as a service advisor for all of m More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameion Reed
Jan 29, 2024 -

Germain Toyota of Naples responded

Sal, it's great to know that Dameion and our team at Germain Toyota of Naples have consistently provided you with excellent service. We appreciate your loyalty over the years and look forward to continuing to serve all your Toyota needs!

January 28, 2024

Walked in first thing on Sat AM and wanted to see the new Grand Highlander and Ronnie did a great job explaining the difference between it and the reg Highlander More

by Rick.severs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & Ronnie
Jan 29, 2024 -

Germain Toyota of Naples responded

Rick, we're glad to know Ronnie was able to help you understand the differences between the Grand Highlander and the regular Highlander at Germain Toyota of Naples. Thanks for stopping by!

January 07, 2024

I purchased a car on January 2, 2024. I had some question about some of the Features on the car, and Jennifer Jones was extremely helpful. 5 stars for Jennifer! More

by RA
Recommend Dealer
Yes
Employees Worked With
Jennifer Jones
Jan 08, 2024 -

Germain Toyota of Naples responded

We're so glad to know that Jennifer was able to assist with your questions at Germain Toyota of Naples. Your 5-star review is much appreciated! Enjoy the new car and don't hesitate if you have more queries in the future!

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