Germain Toyota of Naples

Dimitri Haynes was my sales consultant and I hit the jackpot with Dimitri. He is so knowledgeable and took time to explain everything to me. He was very respectful and I will recommend Dimitri to my fri jackpot with Dimitri. He is so knowledgeable and took time to explain everything to me. He was very respectful and I will recommend Dimitri to my friends in the future. More

Good service good service person who truly helped me as a customer she does a great job customer she does a great job More

They listened to what I was looking for and ny expectations! Giovani and Tony were awesome! expectations! Giovani and Tony were awesome! More

While searching for a vehicle, I saw a 2yo 2022 model with an incredibly low 1898 miles at a dealer 530 miles from me. I messaged Germain Toyota and was contacted by sales rep Ricardo Serrate. We set a with an incredibly low 1898 miles at a dealer 530 miles from me. I messaged Germain Toyota and was contacted by sales rep Ricardo Serrate. We set an appointment and with his manager Anthony's assistance, they held the vehicle until I could get there. Ricardo was very friendly and helpful, with great knowledge about the features of the SUV and helped get the numbers 'right' to make the deal. Of the many cars and dealerships I've patronized over the years, this was one of the smoothest, fairest vehicle transactions ever. I'd highly recommend Ricardo to anyone looking for a sales rep to assist them in their purchase. More

Good communication Immediate response to tire issue Handled immediately and completely with tools put away Charges were reasonable Thanks issue Handled immediately and completely with tools put away Charges were reasonable Thanks More

Very knowledgeable about products. Took plenty of time to explain things. Would recommend in the future. Took plenty of time to explain things. Would recommend in the future. More

FANTASTIC! ! This was the first time I had ever been to Germain Toyota. From the receptionist to the sales people…. They were friendly and so willing to help me. ! This was the first time I had ever been to Germain Toyota. From the receptionist to the sales people…. They were friendly and so willing to help me. This was the second dealership I was visiting in my new car quest and they delivered, I bought a new RAV4, they handled all paperwork (thank goodness) and I drove off with a new car the same day. You will find ourself dealing with respectful and upfront people at Germain, a rareity these days, especially in Washington DC. More

Great service. . had a 8 am appointment for a simple oil change. Was out of there before 9. . had a 8 am appointment for a simple oil change. Was out of there before 9. More

Your salesman Marek Nowak was excellent as was the whole staff there. Good energy good experience. whole staff there. Good energy good experience. More

Timely and professional service was provided from each person with whom I interacted. From the valet who greeted me to my service rep, Ann to the checkout gal…..fantastic service I’ve never before experi person with whom I interacted. From the valet who greeted me to my service rep, Ann to the checkout gal…..fantastic service I’ve never before experienced at a dealer! It was extremely comforting for a senior lady such as me traveling alone and 1200 miles from home. More