Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.6
1,546 Reviews
Call Dealership (888) 722-4942
View Awards

13315 N Tamiami Trail

Naples, FL

34110

Directions

By Type

Showing 1,546 reviews

October 21, 2023

Entregar el carro sin mostrar lo q hicieron y el cliente queda ? bueno tener Fe q todo estuvo bien More

by mariaclaragalvis
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
Oct 26, 2023 -

Germain Toyota of Naples responded

Maria, gracias por la reseña! Estaría encantado de hablar con usted para ver qué más puedo hacer para ayudarle. Por favor contáctame directamente. Gracias, Cindy Lentz - Fixed Operations Director - clentz@germain.com

October 19, 2023

Germain Toyota has helpful and professional staff. Pleasure to work with them. Yani was very helpful. Good waiting area too More

by Joaspencer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yani, Steve Detri
Report | Print
Oct 19, 2023 -

Germain Toyota of Naples responded

We're delighted to know you had a positive experience with Yani and the rest of our team at Germain Toyota of Naples. Thanks for your feedback about our waiting area too! We hope you have a great day!

October 17, 2023

Germaine Toyota is the best. They take excellent care of us. We have been coming here for years and the service is first rate. More

by tmebarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Oct 17, 2023 -

Germain Toyota of Naples responded

Thanks for the kind words! We're so glad to know you've had consistent, top-notch service at Germain Toyota of Naples. Here's to many more years together!

October 16, 2023

Very professional and courteous. I will definitely be a return customer when I need too! More

by aychcp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Luis, Ryon Weiben
Report | Print
Oct 16, 2023 -

aychcp responded

Very Professional and Courteous, I will definitely return when I need too. I was not told the truth about the darkness of my window tint which took place at 10:00 Thursday on 10/12/2023.

Oct 17, 2023 -

Germain Toyota of Naples responded

We appreciate the positive feedback! Thank you for your business and support, we look forward to assisting you next time here at Germain Toyota of Naples!

October 16, 2023

Cannot trust information about new car inventory. Service is very good and waiting area is excellent. More

by Drs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann, kris
Report | Print
Oct 17, 2023 -

Germain Toyota of Naples responded

We're glad to know you've had a positive experience with our service department and waiting area, but we're sorry if there were any issues regarding the new car inventory. We strive for transparency in all aspects of our business and would like to understand more about your concern. Please feel free to reach out so we can address this directly. Thank you, Wendell Hardy - General Manager - (239) 301-3313

October 10, 2023

My Camry has 180k. Maintained by Germain Toyota. Always very kind and honest. Very grateful to everyone at Germain Toyota. More

by reyt425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred at service, the ones that receive the car, the cashiers. 100% excellent.
Report | Print
Oct 10, 2023 -

Germain Toyota of Naples responded

We're delighted to know that you've had a positive experience with our team at Germain Toyota of Naples. Your trust in us is greatly appreciated! Safe travels!

October 10, 2023

People friendly and honest. All my questions were answered.Knowledge about the car was good. More

by Lhalbertmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Levy
Report | Print
Oct 11, 2023 -

Germain Toyota of Naples responded

Your kind review warms our hearts! Thank you from the Germain Toyota of Naples Team.

October 10, 2023

I bought a Rav from Captain. . Eric Hart back in 2014 when we first moved to Naples... I was ready for a new one and was glad when I entered the Germain Dealership and he was stil More

by Boston56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Hart, Damion Elleston
Report | Print
Oct 11, 2023 -

Germain Toyota of Naples responded

We're so glad to know that your experience with us at Germain Toyota of Naples has been consistently positive, and we appreciate you coming back for another vehicle! It's always great to see our team make the process easy and straightforward for our customers. Enjoy your new Toyota RAV4!

October 09, 2023

Very helpful, friendly & patient. Knowledgeable about the car we bought. Would recommend them in the future. More

by jixsaw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg S and David Y
Report | Print
Oct 10, 2023 -

Germain Toyota of Naples responded

We're delighted to know you found our team at Germain Toyota of Naples helpful and knowledgeable. Thanks for the recommendation. We appreciate it!

October 09, 2023

Dameion Reed was my service advisor. He set my appointment up and made sure my vehicle was in and out of service within 1-1.5 hours respectfully. Dameion spoke with me at reception and a More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameion Reed
Report | Print
Oct 10, 2023 -

Germain Toyota of Naples responded

Sal, we're delighted to know that Dameion provided you with such excellent service at Germain Toyota of Naples. We appreciate your recommendation and look forward to assisting you again in the future!

1
...
25
26
27
...
155