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Germain Toyota of Naples

Naples, FL

4.6
1,546 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,546 reviews

October 30, 2023

Left after service and had to rest clock, km to regular and noise problem, calling Monday! More

by Kebold5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien
Oct 31, 2023 -

Germain Toyota of Naples responded

We strive to deliver attentive service and I apologize for any oversight on our end. If you're willing, I'd like to speak with you directly and ensure any issues get properly addressed. Please feel free to reach out at your convenience. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

October 29, 2023

Damieon is excellent to work with! ! He is focused on quality and service A pleasure to work with More

by Pegasusmhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damieon is the only person I deal with
Oct 30, 2023 -

Germain Toyota of Naples responded

We're delighted to know that Damieon provided excellent service during your visit at Germain Toyota of Naples. Thank you for the positive feedback—we appreciate it!

October 28, 2023

Ann Marie was great, she was very courteous with my service, just because of outstanding service we continue to came back More

by Sl3637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James
Oct 30, 2023 -

Germain Toyota of Naples responded

We're so glad to know that Ann Marie provided you with outstanding service at Germain Toyota of Naples. We appreciate your continued support and look forward to seeing you next time!

October 26, 2023

Esteban, Steve, Josh, and Adrian were awesome to work with…along with Nick in financing. This is the second car I’ve bought from them. I would buy again! More

by Kvaughnrobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Esteban, and Nick, Josh James, Steve Detri
Oct 27, 2023 -

Germain Toyota of Naples responded

It's fantastic to know that Esteban, Steve, Josh, and Adrian provided you with an awesome experience at Germain Toyota of Naples! Congratulations on your car! We're grateful for your repeat business and loyalty, thank you so much for sharing your positive experience with us. Have a wonderful week and enjoy your new ride!

October 26, 2023

I had a Great experience at Germain Toyota of Naples especially with Elbert, He was very professional and helpful he took me step by step on everything and answered all my questions. Very excellent sale More

by Araceli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert Gutierrez
Oct 27, 2023 -

Germain Toyota of Naples responded

Araceli - Congratulations on your new vehicle! We're so happy to know that Elbert provided you with a great experience at Germain Toyota of Naples. We appreciate your kind words and look forward to assisting you in the future!

October 24, 2023

I had a very pleasurable experience dealing with Micheal and Nick. I had set my expectations with Mike prior to stepping into the dealership. I did not want to get there and be shown 15 trucks that were not More

by Xfamily74X
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in sales, Nick in finance.
Oct 24, 2023 -

Germain Toyota of Naples responded

We're delighted to know that Michael and Nick were able to provide you with a great experience at Germain Toyota of Naples. We appreciate your feedback and look forward to serving you for many years!

October 24, 2023

My experience with Germain Toyota of Naples, as well as the top-notch staff, was very positive and professional. My salesman was Abraham V. He is very attentive and resourceful. I've looked and driven more More

by TundraUSN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abraham
Oct 24, 2023 -

Germain Toyota of Naples responded

We're so glad to know that Abraham and our team at Germain Toyota of Naples provided you with a positive experience. We appreciate your kind words about his dedication, patience, and professionalism. When the right Tundra comes along for you, we'll be here, ready to assist!

October 24, 2023

Everyone I encountered was professional, courteous, and efficient. Anthony explained everything and answered all of my questions. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cardenas
Oct 24, 2023 -

Germain Toyota of Naples responded

JD, we're glad to know that Anthony and the team at Germain Toyota of Naples were able to provide you with such a professional and efficient experience. Thanks for sharing your feedback with us!

October 24, 2023

Damieon was attentive, explained the options well. He was honest and responsible. I recommend working with him. More

by plutaconsuelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damieon
Oct 25, 2023 -

Germain Toyota of Naples responded

Thanks for the kind words and recommendation! Damieon and the team at Germain Toyota of Naples are always here to help!

October 24, 2023

Alejandro Pico and Robert from used vehicles did and amazing work making our car buying a wonderful and quick experience. That is the reason why we love this dealership. More

by Juan Salazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Pico and Robert from Finance
Oct 25, 2023 -

Germain Toyota of Naples responded

Juan, we're delighted to know Alejandro, Robert, and our team made your car-buying experience wonderful at Germain Toyota of Naples. We appreciate the love! Wishing you many safe and happy miles ahead!

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