Germain Toyota of Naples

My car check up went very smoothly and I only needed an oil change. I was very satisfied. oil change. I was very satisfied. More

Your excellent and friendly service is the reason that I drive 30 miles to your Naples dealership, when I could drive to a closer dealer, and save myself almost 20 miles, one way, of wear and tear on my Toy drive 30 miles to your Naples dealership, when I could drive to a closer dealer, and save myself almost 20 miles, one way, of wear and tear on my Toyota, not to mention traffic aggravation. But , I must mention my peace of mind knowing that when I arrive I’ll be greeted as though your Service Team can hardly wait to fix any concerns which I may have. Then, I and Freibel sit down, and he meticulously goes over whatever has been done, and I am apprised of anything which will need to be addressed in the future. I am confident that I receive, and will continue to receive nothing other than your best for me and my automobile! Thank you, Ann Roos More

It's nice to take the car in for maintenance when the service is so excellent. service is so excellent. More

I must say experience with Orlando wa was fabulous and am glad he was my sales person to day, blessings youngest 🙏 glad he was my sales person to day, blessings youngest 🙏 More

I am so tired of being harassed by multiple associates at Germain Toyota to buy my vehicle when I go in for service. It happened again on Friday--3 different associates from the time I stepped foot out of m Germain Toyota to buy my vehicle when I go in for service. It happened again on Friday--3 different associates from the time I stepped foot out of my vehicle. I have said and said and said I am not selling. But no one there listens. No one should be harassed to sell or buy anything else when they go in for service. You are driving off customers with this very "in your face" approach that does not leave customers alone. It was not like this in years past. Stop it! More

Do not go to Germain Toyota. We bought a used Tundra and was told all maintenance including oil change was done on the vehicle. Less then 3000 miles later our maintenance light c We bought a used Tundra and was told all maintenance including oil change was done on the vehicle. Less then 3000 miles later our maintenance light came on and when we asked they said they must have forgotten to reset the button. I did not trust them so I asked for them to change the oil for peace of mind considering it was less than 5000 miles and no sticker was placed on the corner of when the next oil change should be done. My husband marked the screws on the skid plate to be able to verify that they would change the oil, and when they gave him the vehicle back in less than 20 minutes he looked at the skid plate to see that the screws did not move from where we marked them. They flat out lied to his face saying that they changed it today. This is not an honest company. We have bought several cars from here and will never go back and will make sure we tell all our friends and family not to do business here! Used salesman was David. Used Sales Manager was Anthony. More

Excellent experience at Germain on my new car lease. Worked with Felipe Medina and he was extremely helpful and made the process smooth Worked with Felipe Medina and he was extremely helpful and made the process smooth More

Have used Germain for almost 20 yrs. Always great service with this exception. I was not informed that I needed a air filter so now I need to return for that service. Also first time Always great service with this exception. I was not informed that I needed a air filter so now I need to return for that service. Also first time ever happened I received someone else’s service review stapled to my invoice. That’s disturbing since it had other persons personal info on it. More care should be taken when putting together invoice & service review. And ALL issues with my car should have been mentioned . More

My tire light was on today. Went to service and Louis immediately helped me. In and out. Terrific experience. Thank you! Went to service and Louis immediately helped me. In and out. Terrific experience. Thank you! More

Luis is very professional and explained everything that was going to be done on my car. He was quick to give me estimate for a tire patch when I asked. was going to be done on my car. He was quick to give me estimate for a tire patch when I asked. More