Germain Toyota of Naples

I had the best experience at Germain Toyota of Naples. From the moment we walked in the dealership- we were greeted and introduced to Rony Levy-Salesman. The whole process from start to finish was smoot From the moment we walked in the dealership- we were greeted and introduced to Rony Levy-Salesman. The whole process from start to finish was smooth, Bar none. Rony was knowledgeable- professional, funny and just a pleasure to do business with. Shout out to Nick Bastone -Finance Manager who happily worked hard to make this work for me. Thank you both! I am so happy with my new Toyota Camry SE! I will be telling everyone about my experience at Germain Toyota of Naples!! More

it seems like they they try hard to take care of costumers. They were extremely busy when I showed up for my 10AM appointment. I was told it wasn’t going to be fast I told him I had another appointm costumers. They were extremely busy when I showed up for my 10AM appointment. I was told it wasn’t going to be fast I told him I had another appointment at 1pm he would try to get me out in time. Around 11:30 started making calls to be picked up so I could get my other car 5 minutes later I was told my car was ready. I asked did all the people that came in at 10 have an appointment,or did they just show up. It seems they all had appointments, I would think they could do a better job scheduling. But I don’t know they maybe that busy every day this time of the year. Overall this visit I was very satisfied. I will go back when I need service. More

You doing a great job for me ,l don't take to long to get the car. the car. More

My first purchase at this dealership was great and now my first service visit was awesome, from the service advisor to the valet 5 stars all around first service visit was awesome, from the service advisor to the valet 5 stars all around More

Fast, efficient and informative. Great experience! I’m sorry but making us type at least 15!words is weird. Great experience! I’m sorry but making us type at least 15!words is weird. More

The customer service person was professional. The length of time I spent at the dealership was much longer than I anticipaated. The length of time I spent at the dealership was much longer than I anticipaated. More

Brought my car to have it serviced , and found out the service was not done the way it should have been done after suposedly been diagnosed. Need to go back service was not done the way it should have been done after suposedly been diagnosed. Need to go back More

I discovered a scratch on the hood of my brand new Camry when I got home from the dealership. They did a detail but it did not fix the scratch. I went in for my 1st service which went ok until I got in the when I got home from the dealership. They did a detail but it did not fix the scratch. I went in for my 1st service which went ok until I got in the car to leave to discover the plastic sheet to protect the seat was full of water. Apparently the person that put it through the car wash left the window partly open. I was not happy when I left there. More

My service appointment was efficient and fast. My representative Ann is the best. She always takes great care of me. She makes sure everything is as it should be according to your mileage and your My representative Ann is the best. She always takes great care of me. She makes sure everything is as it should be according to your mileage and your needs. More

Bryan Ruggiero took care of me and made sure I get the best car and the best deal. He was very honest, polite and friendly. I highly recommend him. It had always been a great experience when I visited or best car and the best deal. He was very honest, polite and friendly. I highly recommend him. It had always been a great experience when I visited or dealt with Germain Toyota of Naples staff these last 20 years. More