Germain Toyota of Naples

Excellent experience at Germain on my new car lease. Worked with Felipe Medina and he was extremely helpful and made the process smooth Worked with Felipe Medina and he was extremely helpful and made the process smooth More

Do not go to Germain Toyota. We bought a used Tundra and was told all maintenance including oil change was done on the vehicle. Less then 3000 miles later our maintenance light c We bought a used Tundra and was told all maintenance including oil change was done on the vehicle. Less then 3000 miles later our maintenance light came on and when we asked they said they must have forgotten to reset the button. I did not trust them so I asked for them to change the oil for peace of mind considering it was less than 5000 miles and no sticker was placed on the corner of when the next oil change should be done. My husband marked the screws on the skid plate to be able to verify that they would change the oil, and when they gave him the vehicle back in less than 20 minutes he looked at the skid plate to see that the screws did not move from where we marked them. They flat out lied to his face saying that they changed it today. This is not an honest company. We have bought several cars from here and will never go back and will make sure we tell all our friends and family not to do business here! Used salesman was David. Used Sales Manager was Anthony. More

Have used Germain for almost 20 yrs. Always great service with this exception. I was not informed that I needed a air filter so now I need to return for that service. Also first time Always great service with this exception. I was not informed that I needed a air filter so now I need to return for that service. Also first time ever happened I received someone else’s service review stapled to my invoice. That’s disturbing since it had other persons personal info on it. More care should be taken when putting together invoice & service review. And ALL issues with my car should have been mentioned . More

My tire light was on today. Went to service and Louis immediately helped me. In and out. Terrific experience. Thank you! Went to service and Louis immediately helped me. In and out. Terrific experience. Thank you! More

Luis is very professional and explained everything that was going to be done on my car. He was quick to give me estimate for a tire patch when I asked. was going to be done on my car. He was quick to give me estimate for a tire patch when I asked. More

Left after service and had to rest clock, km to regular and noise problem, calling Monday! and noise problem, calling Monday! More

Damieon is excellent to work with! ! He is focused on quality and service A pleasure to work with ! He is focused on quality and service A pleasure to work with More

Ann Marie was great, she was very courteous with my service, just because of outstanding service we continue to came back service, just because of outstanding service we continue to came back More

Esteban, Steve, Josh, and Adrian were awesome to work with…along with Nick in financing. This is the second car I’ve bought from them. I would buy again! with…along with Nick in financing. This is the second car I’ve bought from them. I would buy again! More

I had a Great experience at Germain Toyota of Naples especially with Elbert, He was very professional and helpful he took me step by step on everything and answered all my questions. Very excellent sale especially with Elbert, He was very professional and helpful he took me step by step on everything and answered all my questions. Very excellent salesman More