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Germain Toyota of Naples

Naples, FL

4.6
1,544 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,544 reviews

February 07, 2024

I think they are the Best Dealership I have ever dealt with. My Salesman Giovani Santiago is still helping me wham I have any questions. I have bought 2 vehicles from them and am extremely happy. I should More

by Seabee0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani Santiago
Feb 07, 2024 -

Germain Toyota of Naples responded

We're delighted to know you've had such positive experiences with us at Germain Toyota of Naples! It's great that Giovani has been there for your questions even after the sale. Enjoy those new Toyotas, and thank you for choosing us!

February 06, 2024

My service rep Daniel, was awesome and kept informed throughout the entire time, making sure I always knew what was going on. More

by angelmorejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 07, 2024 -

Germain Toyota of Naples responded

Angel, we're glad to know Daniel kept you well-informed during your visit at Germain Toyota of Naples. Thanks for sharing this positive feedback!

February 05, 2024

Excellent prompt courteous service. Pleasant waiting area. Thanks to Anthony who looked after me and thoroughly read the report from my Caanadian dealer where I last had the car service More

by GSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Anthony
Feb 05, 2024 -

Germain Toyota of Naples responded

We're glad to know you had a positive experience with Anthony and our team at Germain Toyota of Naples. We appreciate your feedback about the service and waiting area, too! Safe travels until we see you next time.

January 31, 2024

April was absolutely Excellent as was the Manager Mason A WONDERFUL experience I definitely will recommend them to my friends More

by Judy Troiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unfortunately I forgot his name , but he was Cuban
Jan 31, 2024 -

Germain Toyota of Naples responded

Judy, we're so happy to know that April and Mason provided you with an excellent experience at Germain Toyota of Naples! We appreciate your recommendations. Safe travels!

January 29, 2024

As I've stated in my previous reviews of Germain Toyota of Naples, Florida, I have purchased 3 new Toyota's from Germain within the last 3 years and have used Dameion Reed as a service advisor for all of m More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameion Reed
Jan 29, 2024 -

Germain Toyota of Naples responded

Sal, it's great to know that Dameion and our team at Germain Toyota of Naples have consistently provided you with excellent service. We appreciate your loyalty over the years and look forward to continuing to serve all your Toyota needs!

January 28, 2024

Walked in first thing on Sat AM and wanted to see the new Grand Highlander and Ronnie did a great job explaining the difference between it and the reg Highlander More

by Rick.severs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & Ronnie
Jan 29, 2024 -

Germain Toyota of Naples responded

Rick, we're glad to know Ronnie was able to help you understand the differences between the Grand Highlander and the regular Highlander at Germain Toyota of Naples. Thanks for stopping by!

January 07, 2024

I purchased a car on January 2, 2024. I had some question about some of the Features on the car, and Jennifer Jones was extremely helpful. 5 stars for Jennifer! More

by RA
Recommend Dealer
Yes
Employees Worked With
Jennifer Jones
Jan 08, 2024 -

Germain Toyota of Naples responded

We're so glad to know that Jennifer was able to assist with your questions at Germain Toyota of Naples. Your 5-star review is much appreciated! Enjoy the new car and don't hesitate if you have more queries in the future!

December 31, 2023

I brought my car in for the required service at 10,000 miles was very happy with the service I received I pre-made my appointment and was in and out within an hour and everyone was friendly and personable More

by lindaalexander27@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Ryon Weiben
Jan 02, 2024 -

Germain Toyota of Naples responded

We're delighted to know that your 10,000-mile service visit at Germain Toyota of Naples was a pleasant and efficient one. Thanks for choosing us for your car's needs!

December 24, 2023

The biggest reason I like service at Germain is my service person AnnMarie she is professional and efficient and I can trust her advice. More

by Cdean18204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 26, 2023 -

Germain Toyota of Naples responded

We're delighted to know that AnnMarie's professionalism and efficiency have made your service visits at Germain Toyota of Naples enjoyable. We appreciate the trust you've placed in us. Thank you for sharing this positive feedback!

December 21, 2023

Salesman Kris was excellent from the initial phone call thru delivery. Nick in finance made paperwork a breeze. More

by Duck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris
Dec 22, 2023 -

Germain Toyota of Naples responded

We're glad to know that Kris and Nick made your experience at Germain Toyota of Naples a breeze! Thanks for the positive feedback. Enjoy your new ride!

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