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Germain Toyota of Naples

Naples, FL

4.7
1,616 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,616 reviews

June 19, 2024

Brian was a good salesman. He explained everything he did not try to push us into buying it but explain all of the positives of the car and we appreciate that very much. More

by Skrsvrrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Jun 21, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your experience! We're glad to hear Brian provided helpful and pressure-free service at Germain Toyota of Naples. Enjoy your new car!

June 17, 2024

The managers are condescending. They have poor attitudes and fo not work well with women. Rude remarks as the walk away with other employees. Very unprofessional. More

by QuentinHarrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryon Weiben
Jun 17, 2024 -

Germain Toyota of Naples responded

Can you please provide more information regarding when you visited the store? We are unable to locate any information with the name provided. We do not condone any behaviors that make anyone feel unappreciated for giving us their time. I look forwarding to hearing back so we can investigate further. Thank You

June 15, 2024

Relaxed environment with a wonderful Rome Italy born Rep. , creating a true Naples experience. My wife and I highly recommend Germain Toyota. Was told as we entered we were a "Double Loyal Customer" since we More

by gary.dewitt57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan and Tony
Jun 17, 2024 -

Germain Toyota of Naples responded

Gary, thank you for your continued loyalty and kind words about Germain Toyota of Naples! We're glad to hear Bryan and Tony provided a great experience, though we appreciate the feedback on add-ons. We'll be sure to share this with our team. Enjoy your new vehicle!

June 09, 2024

Great customer service and very friendly knowledgeable people. I have always had great service with them More

by donna n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Olivera
Jun 10, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that you've consistently received great service from our team at Germain Toyota of Naples. Thanks for the kind words and continued support!

June 04, 2024

Awesome mechanics Did A Great Job. I got AC Flushed & Mildew Cleaning and Alignment and A Few other Services On My 4×4 Limited. Thanks Family At Germain Toyota. More

by Sunshine27.wj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 04, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that our mechanics at Germain Toyota of Naples provided excellent service on your 4x4 Limited! Thanks for trusting us with your vehicle's needs.

June 04, 2024

Ebron Edwards is a great sales man that actually cares about making sure you get the right car for your life. So grateful for him and the whole exceptional crew at Toyota of Naples. Thank you for a wonder More

by cc4travel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebron Edwards, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Jun 05, 2024 -

Germain Toyota of Naples responded

We're so glad to hear that Ebron and the team at Germain Toyota of Naples provided you with a wonderful experience. Thank you for your kind words! Enjoy your new car!

June 04, 2024

Knowledge patience caring eloquent resesrchful vehicle expert timely exception professional meets client needs reliable efficient More

by Lu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam latreche, Josh James, Brian Keny, Ryon Weiben
Jun 04, 2024 -

Germain Toyota of Naples responded

Lu, thank you for the glowing review! We're delighted to hear that our team at Germain Toyota of Naples met your expectations with their expertise and professionalism. We appreciate your support!

June 03, 2024

I have serviced my 2 Toyota vehicles at Germain for the past 3-4 years. I've used Dameion as my service advisor for most of the time and I have to say, he's pleasant to work with. Dameion has a great perso More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameion Reed
Jun 03, 2024 -

Germain Toyota of Naples responded

Sal, we're delighted to hear that Dameion has been providing you with excellent service over the years at Germain Toyota of Naples. Thanks for your continued trust and recommendation!

June 03, 2024

Service department is friendly. Have been using their shop for more than 10 years. Reasonable amount of time to wait for the vehicle. More

by Nhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Olvera
Jun 03, 2024 -

Germain Toyota of Naples responded

Thank you for being a loyal customer of Germain Toyota of Naples for over 10 years! We're glad to hear our service department continues to meet your expectations. We appreciate your support and look forward to serving you again soon!

June 01, 2024

Dominic, was wonderful and worked well with us. My son loves his new Toyota Camry More

by Kingston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RSM Solutions Inc., Josh James, Brian Keny, Ryon Weiben
Jun 03, 2024 -

Germain Toyota of Naples responded

We love to hear Dominic delivered a fantastic Germain Toyota of Naples experience! We wish your son many safe and happy miles in the new Toyota Camry.

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