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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

December 04, 2023

Alejandro y Luis Domínguez, excelente trato. Muy profesionales. Explicativos, amables, respetuosos y amigables. Gracias por su atención. More

by yeisyperez1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro y Luis Domínguez
Dec 04, 2023 -

Germain Toyota of Naples responded

Yeisy, apreciamos por sus amables palabras sobre Alejandro y Luis. Nos alegra saber que ha tenido una experiencia positiva en Germain Toyota of Naples. Gracias por elegirnos!

December 04, 2023

Mart R is my service advisor. Best advisor in my experience Knowledgeable, great personality and always follows through until job is complete More

by Mike_Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin R Olvera
Dec 04, 2023 -

Germain Toyota of Naples responded

Mike, it's great to know that Mart has been providing you with excellent service at Germain Toyota of Naples! We appreciate your kind words and look forward to serving you in the future.

December 02, 2023

Huge production, a cast of thousands, big business. Not for your average, hard working car owner. More

by marlenefcolins
Workmanship
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 06, 2023 -

Germain Toyota of Naples responded

Marlene, we're sorry if your experience fell short of our 5-star standards and invite you to reach out to the team at Germain Toyota of Naples to discuss this feedback further. Our goal is to ensure each customer's satisfaction and we hope to hear from you.

November 27, 2023

Best sales person we have ever had. Knowledgeable about answering all of our questions and knew how to explain all the gadgetry to us so we could understand. I recommend this dealership More

by Del
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony griener, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Nov 28, 2023 -

Germain Toyota of Naples responded

We're delighted to know that Bryan and our team at Germain Toyota of Naples were able to provide you with a top-notch experience! Your recommendation means the world to us. Enjoy your new ride!

November 26, 2023

Wonderful experience. Adam Letreche was a fabulous salesman. He was very knowledgeable, personable, friendly, and efficient. We highly recommend him and Germain Toyota More

by vfreimuth
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
Nov 27, 2023 -

Germain Toyota of Naples responded

Thanks for the shout-out! We're glad to know Adam and our team at Germain Toyota of Naples provided a wonderful experience. Safe travels!

November 25, 2023

Buenas tardes la tensión con la señorita ivette fues muy excelente fuste un trato muy celestial More

by Hernandezgregorio1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivette , Josh James, Brian Keny, Ryon Weiben
Nov 27, 2023 -

Germain Toyota of Naples responded

Gracias por la reseña! Esperamos verle de nuevo en Germain Toyota of Naples!

November 20, 2023

Our experience with Germain Toyota has always been exemplary. Whether it was working with the sales department or the service department the Germain team has been professional, courteous and willing t More

by Michelle Wiltgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Steve Detri
Nov 20, 2023 -

Germain Toyota of Naples responded

Michelle, it's wonderful to know that you've consistently had great experiences with our team at Germain Toyota of Naples! Thanks for highlighting Brian's stellar service and for putting your trust in us over the years. Here's to many more miles together - take care!

November 19, 2023

Ebron was an exceptional car consultant as he provided customer first service in the process. His knowledge and intentions to help customer are genuine. Brian the Sales Manager also express that at Germ More

by Hoseryankee4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ebron
Nov 20, 2023 -

Germain Toyota of Naples responded

We're so glad to know that Ebron and Brian were able to provide you with a top-notch experience at Germain Toyota of Naples. Our team always strives for genuine customer-first service, and we appreciate your recognition! Enjoy your new ride!

November 17, 2023

Wonderful team work, I felt very comfortable and at ease. Virgilio and Tony worked hard to meet my financial budget without my feel pressured or taken advantage of. As a result, I left Germaine Toyota very h More

by Mympok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgilio Juarez and Tony Grenier
Nov 17, 2023 -

Mympok responded

Thank you guys!!!

Nov 20, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with Virgilio and Tony. We appreciate your support and hope to see you again at Germain Toyota of Naples!

November 14, 2023

Had a wonderful experience with the service manager Edison. He took care of an issue that could of gotten blown out of control. He was mature and thoughtful . My mom who’s 90 years old thanks him More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison
Nov 14, 2023 -

Germain Toyota of Naples responded

Bobby, it's great to know that Edison was able to assist you effectively at Germain Toyota of Naples. We appreciate your kind words and are glad both you and your mom had a positive experience! Thank you for sharing this warm review with us.

Nov 14, 2023 -

Bobby responded

Was my pleasure!

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