
Germain Toyota of Naples
Naples, FL
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It has been approximately 5 years since I started taking my vehicles to Germain Toyota to have my vehicles serviced. The tag team of Dameion Reed and Marco Quiroz are hands down awesome. Dameion has many ye my vehicles to Germain Toyota to have my vehicles serviced. The tag team of Dameion Reed and Marco Quiroz are hands down awesome. Dameion has many years of service experience and is extremely knowledgeable and polite. As Dameion transitioned into a different role, his protege Marco has continued in his foot steps. Marco carries similar trates as Damieon. He advised me on what checks the technician was going to perform on my two vehicles and about how long the service was going to take. My vehicles were in for oil changes and tire rotations. My son and I were out of service with work completed and complementary car washes within a couple of hours, respectfully . I highly recommend Germain Toyota to service your Toyota vehicle. Thank you Damieon and Marco. Keep up the good work. June'25 Sal N. More
I have been dealing with Germain Toyota since 2004. I am completely satisfied with the service I receive from Germain Toyota. Lately I’ve been dealing with Victor Handel he is absolutely amazing. I am completely satisfied with the service I receive from Germain Toyota. Lately I’ve been dealing with Victor Handel he is absolutely amazing. More
Germain Toyota of Naples was includible helpful especially Anthony the service, I have a Corolla 2022 and My wife RAV4 and we love it , I started visit there when I bought a New Camry 2005 them bo especially Anthony the service, I have a Corolla 2022 and My wife RAV4 and we love it , I started visit there when I bought a New Camry 2005 them bought a New Camry 2009 and always the service are excellent, that is the reason I like to buy Toyota. More
Even though the wait was longer than I planned since I had an appointment everyone was very kind and helpful!! Damien, the parts manager was awesome!! Brian was great too! I always enjoy coming to this de had an appointment everyone was very kind and helpful!! Damien, the parts manager was awesome!! Brian was great too! I always enjoy coming to this dealership!! More
My service agent Ann Marie is outstanding. She explains everything to me and advises me well. She has a friendly manner. Normally I give this dealership five-star rating, but this time I lo She explains everything to me and advises me well. She has a friendly manner. Normally I give this dealership five-star rating, but this time I lowered it because they left the paper mat and seat cover in my vehicle. Also when they first returned it to me, it had not been washed. I had to ask them to do that. When it came back from the car wash, it still had the plastic seat cover and floor mat which normally is removed. It just seemed to me that attention to detail was missing that ithad always been there before. Also, the representative who called me to make the appointment never told me of the full service that they wanted to do on my car. I wasn't alerted ahead of time that a recall service had to be done. More
Just had my GR86 serviced as Anthony and the team did another great job. He helped with my appointment and updated me during the service several times. He answered all my questions and they completed t another great job. He helped with my appointment and updated me during the service several times. He answered all my questions and they completed the service in a timely manner. I highly recommend Anthony and Germain Toyota of Naples ! More