Germain Toyota of Naples
Naples, FL
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We were very happy with the guys we dealt with. Felt comfortable throughout the whole buying experience and we Love our new car. Thanks so much guys! Felt comfortable throughout the whole buying experience and we Love our new car. Thanks so much guys! More
it's really easy to sell a car. But even when I buy two within a month it's next to impossible to get the sales team to follow up. Long story short, I bought a long-term extended wa But even when I buy two within a month it's next to impossible to get the sales team to follow up. Long story short, I bought a long-term extended warranty that was refundable when I sell/trade the car. I just traded the car three years later and trying to get Joshua to follow up and work with you to get your refund is frustrating and unrespectable to say the least. 3 weeks now with several vmails and emails. This AM I left a handwritten message via Dominique for the sales manager to call me. And again, 6 hrs later, no call. BEWARE of the post sales support. More
Ann, helped me right away with a nail, that turned out to be 2 nails in my tire. I had gone to a tire store, where they told me they couldn’t fix and I needed a new tire. Thank you Ann for your honesty and h be 2 nails in my tire. I had gone to a tire store, where they told me they couldn’t fix and I needed a new tire. Thank you Ann for your honesty and help in resolving the issue. More
April was our sales girl. She did not pressure us and was very helpful. She is very knowledgeable and a lovely person. The dealership is very well run. She did not pressure us and was very helpful. She is very knowledgeable and a lovely person. The dealership is very well run. More
I had a wonderful experience with Jennifer Jones and the rest of the staff, they were very helpful and the transaction went smoothly. rest of the staff, they were very helpful and the transaction went smoothly. More
I recently purchased a 2019 Mazda 3 Preferred from Germain Toyota on Monday, 11/25/24. I was recommended this dealership from a family member. The sales process was excellent, and the salesperson Howa Germain Toyota on Monday, 11/25/24. I was recommended this dealership from a family member. The sales process was excellent, and the salesperson Howar was incredibly helpful. However, my experience with the finance manager, Damion, was quite disappointing.Despite visiting the dealership three times to cancel my GAP and warranty, I've still not been able to resolve the issue. It's clear that post-sales customer satisfaction is not a priority here. I'm hoping the dealership can rectify this situation by removing these unauthorized additions and updating the contract. In addition, I am disappointed with the lack of a spare key upon purchasing my vehicle. A basic necessity that was overlooked. More
Had a great experience at Germain Toyota of Naples. I worked with Seth Ciani sales associate. Seth and the rest of the staff were very friendly and helpful. I worked with Seth Ciani sales associate. Seth and the rest of the staff were very friendly and helpful. More
Ótimo local para você comprar seu auto, atendimento excelente tudo com muito detalhe, resolverem todas as questões muito rápido.super indico excelente tudo com muito detalhe, resolverem todas as questões muito rápido.super indico More