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Germain Toyota of Naples

Naples, FL

4.7
1,709 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,709 reviews

October 28, 2025

It was well organized and good Lexus dealership was better and more professional in my oinion More

by Paulglacroix3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Keny
Oct 28, 2025 -

Germain Toyota of Naples responded

Thank you for your feedback for Germain Toyota of Naples. We hope to have the opportunity to assist you again.

October 26, 2025

Germain Toyota of Naples ( Florida) Professional from beginning to end. We were under the gun to get a car tgst day since the old one had died. We found tge one we wanted and they worked with us to get More

by Tort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Quintero
Oct 27, 2025 -

Germain Toyota of Naples responded

Thank you for choosing Germain Toyota of Naples, Tort! We're delighted Sergio and the team made your car-buying process smooth and efficient. We hope you continue to love your new ride.

October 25, 2025

Gio Santiago did a fantastic job helping me with selecting my vehicle. Went out of his way to make it a very good experience. More

by jimciciarelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Santiago, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Oct 27, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your fantastic feedback about Gio! We hope to see you again in the future at Germain Toyota of Naples, Jim!

October 24, 2025

Ann is doing a great job, she's an asset to the Company, Very efficient. More

by morrisonmelsada104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 27, 2025 -

Germain Toyota of Naples responded

Thank you for the great review. We look forward to seeing you again at Germain Toyota of Naples!

October 22, 2025

Everyone is incredibly friendly and eager to fulfill your desires. They consistently ensure that everything goes smoothly and perfectly. More

by Kcherubin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Oct 22, 2025 -

Germain Toyota of Naples responded

We’re grateful to hear how helpful and attentive our team is! Thank you for choosing Germain Toyota of Naples and sharing your support! See you next time!

October 22, 2025

Germain Toyota is so welcoming and works very hard to please every customer they are eager to solve any issues. Managers and sales personnel are dedicated to customer service. More

by jllascala39
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fili Diaz and Brian Ruggiero, Ryon Weiben
Oct 23, 2025 -

Germain Toyota of Naples responded

Thank you for highlighting our teamwork and dedication to customer service! We appreciate you choosing Germain Toyota of Naples!

October 21, 2025

I’m very pleased with Ann-Marie in the service department. I give her a 10! She explains what is happening. I’m not happy that service techs change my screen and don’t return it as found. Made my More

by Marybobstew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Oct 24, 2025 -

Germain Toyota of Naples responded

Thank you for your feedback. We're thrilled to hear that Ann-Marie has been helpful, but we apologize for the miscommunication and any inconvenience caused by changes to your screen settings. We'll work on improving our process here. Should you need anything else or have further concerns, please reach out directly. Thank you, Edison Espinal - Service Manager - eespinal@germain.com

October 18, 2025

Muy contenta con mi Toyota corola Cross. Gracias a Fili Díaz por hacer mi sueño hecho realidad también para mi familia que siempre va con él. Muy profesional y se preocupa por todo el proced More

by mirandabarby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fili Diaz
Oct 21, 2025 -

Germain Toyota of Naples responded

Felicidades por su nuevo Toyota Corolla Cross de Germain Toyota of Naples, Miranda! Gracias por compartir sus amables palabras sobre Fili y su experiencia. Su recomendación significa mucho para nosotros.

October 15, 2025

Service rep, Marco was polite efficient and a pleasure to work with. Car was ready in time he gave us. More

by karensue4400
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Service rep
Oct 15, 2025 -

Germain Toyota of Naples responded

Hi Karen, we're delighted to hear that Marco provided you with such a positive experience. Thank you for choosing Germain Toyota of Naples!

October 07, 2025

El mejor empleado y su atención excelente muchas gracias por su ayuda para encontrar la mejor opción para escoger mi vehículo More

by Mercedes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Oct 08, 2025 -

Germain Toyota of Naples responded

Felicidades por su nueva compra, Mercedes! Nos alegra que el equipo de Germain Toyota of Naples hizo su visita tan positiva. Le agradecemos su confianza y para darnos su negocio.