
Germain Toyota of Naples
Naples, FL
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I scheduled a oil change and when I got there they said that the vehicle didn’t need one and I had to come back other day, I said why the person help me didn’t said anything and make me loose a day of work that the vehicle didn’t need one and I had to come back other day, I said why the person help me didn’t said anything and make me loose a day of work and the trip to the dealer, they have little knowledge and customer service is poor, not mentioning that my first visit the loose the wheels caps but I didn’t noticed a few weeks later and they didn’t took responsibility for it and tried to sell me new one for almost $200 I wish never had got into Toyota More
Always professional and takes the time to answer any questions. Does not try to rip you off and overcharge for unneeded services thanks to Ann Roebuck an honest service tech. questions. Does not try to rip you off and overcharge for unneeded services thanks to Ann Roebuck an honest service tech. More
Muy buen trabajo muy profesional y excelente servicio a la hora de mostrar los diferentes modelos de carros y posibilidades de compra muy buen vendedor la hora de mostrar los diferentes modelos de carros y posibilidades de compra muy buen vendedor More
Anthony is very professional and is always extremely helpful. He will help research and obtain solutions for whatever is needed. You can count on Anthony and the rest of the service team at Germain To helpful. He will help research and obtain solutions for whatever is needed. You can count on Anthony and the rest of the service team at Germain Toyota of Naples. More
Service was prompt and professional. Rodolfo couldn’t have been nicer. I have brought my cars here since we moved to Florida and will continue to do so. Rodolfo couldn’t have been nicer. I have brought my cars here since we moved to Florida and will continue to do so. More
I was totally thrilled with the work Germain did with my car. The bodywork was perfect. I was also elated to find that the inside of my car had been cleaned- even the spots on my seats. It is like a bra car. The bodywork was perfect. I was also elated to find that the inside of my car had been cleaned- even the spots on my seats. It is like a brand new car. A special thanks to Devin who kept me updated on progress and when I could expect my car to be ready. I highly recommend Germain’s body shop. More