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Germain Toyota of Naples
Naples, FL
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CJ went out of his way to be helpful, kind and considerate.! David and Greg checked in to make sure everything was okay and were meeting all my needs. considerate.! David and Greg checked in to make sure everything was okay and were meeting all my needs. More
. “Quick service & very trustworthy. Worked with Rodolfo Vargas . He was very knowledgeable about potential issues before getting into it & was able to get it fixed very quickly. I would trust them with any Vargas . He was very knowledgeable about potential issues before getting into it & was able to get it fixed very quickly. I would trust them with any future repairs, I would not take my car anywhere else.” More
Germain Toyota has an excellent reputation with us, since we have purchased through the years three used/preowned cars. We had a budget, but we were confident, from previous experiences, that we would be pl we have purchased through the years three used/preowned cars. We had a budget, but we were confident, from previous experiences, that we would be pleased with the outcome; and they delivered! This time we found an exceptional Sales Consultant in Adam and a very patient and creative Finance Manager in Damion who answered our every question and worked with us to make the sales possible. Adam, on the other hand, spent a lot of time with me, especially, and all the good qualities one would expect, but not often find, in a sales consultant were so evident in him. Professional (?), certainly, but, also, knowledgeable about the car I needed, personable, with patience, respectfulness, kindness and… honesty, above all. We came in knowing what we wanted, he listened and we were assisted in every way in making that choice. The experience is one I will remember with a smile! Thank you, Germain of Toyota in Naples…and thank you, Adam and Damion! More
The dealership is friendly and my salesman was extremely helpful. I can't say the same about the finance manager. He ran through the finance papers without any explanation, as to where it's financed. paymen helpful. I can't say the same about the finance manager. He ran through the finance papers without any explanation, as to where it's financed. payment amount or interest. He didn't even ask if I had a preference for a company. This is not very professional I feel. More
Quality service and reputation of dealership and service personnel were knowledgeable and professional I will return in the future personnel were knowledgeable and professional I will return in the future More
I would like to thank Mike Miller and Josh for providing me without standing customer service during my recently lease purchase. Josh was able to make sure I got the deal I wanted. Thank you both I apprecia me without standing customer service during my recently lease purchase. Josh was able to make sure I got the deal I wanted. Thank you both I appreciate all you did for me ! More
I’m from out of town. The service department checked out my car without an appointment and addressed my concern about a flat tire in a very timely manner! The service department checked out my car without an appointment and addressed my concern about a flat tire in a very timely manner! More
My experience was horrible. They did not speak to at all prior to taking my vehicle. I had to chase the manager of the dealership to find out what they were doing with my vehi They did not speak to at all prior to taking my vehicle. I had to chase the manager of the dealership to find out what they were doing with my vehicle and then they indicated to me it was my fault regarding the lack of communication. More