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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

February 14, 2024

FANTASTIC! ! This was the first time I had ever been to Germain Toyota. From the receptionist to the sales people…. They were friendly and so willing to help me. More

by dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
April, Domenic Cristian, there was another man who helped with the paperwork, the older lady receptionist, and a couple of other gentleman who saw that I was waiting in the reception area , Josh James
Feb 14, 2024 -

Germain Toyota of Naples responded

Dave, we're delighted to know that your first visit to Germain Toyota of Naples was a success! It's great hearing how our team provided friendly and efficient service. Enjoy the new Toyota RAV4 and thank you for choosing us in your car search journey!

Feb 14, 2024 -

dave responded

You’re welcome. You all are 5 star people. I am bad at remembering names so I hope that my un-named helpers are not offended.

February 10, 2024

Great service. . had a 8 am appointment for a simple oil change. Was out of there before 9. More

by Twitedennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 12, 2024 -

Germain Toyota of Naples responded

It was our pleasure to assist you! Thanks for choosing Germain Toyota of Naples - timely service is always our aim and we wish you smooth miles ahead!

February 09, 2024

This dealership advertises itself to be fast, simple, and easy. I certainly can attest to that. Wonderful people, excellent product. More

by iamyashar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh James, Steve Detri
Feb 09, 2024 -

Germain Toyota of Naples responded

Yashar, we're delighted to know that you found our process at Germain Toyota of Naples fast and easy. Thanks for the positive feedback!

February 09, 2024

Johnathan from the service department of Germain Toyota is an outstanding employee for this company. His help and guidance exceeded our expectations during our last visit More

by kozker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Feb 09, 2024 -

Germain Toyota of Naples responded

We're delighted to know that Johnathan and the service team at Germain Toyota of Naples exceeded your expectations. Your kind words mean a lot - thanks for sharing!

February 09, 2024

Your salesman Marek Nowak was excellent as was the whole staff there. Good energy good experience. More

by jameswattman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marek nowak 5 star
Feb 09, 2024 -

Germain Toyota of Naples responded

Thanks for stopping by to share your kind words with the team at Germain Toyota of Naples, James! We're delighted to hear that Marek ensured your experience was a positive one and we wish you happy miles ahead!

February 09, 2024

Timely and professional service was provided from each person with whom I interacted. From the valet who greeted me to my service rep, Ann to the checkout gal…..fantastic service I’ve never before experi More

by Lucyzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Feb 12, 2024 -

Germain Toyota of Naples responded

We're so glad to know that our team at Germain Toyota of Naples provided you with timely and professional service. It's wonderful to know your experience was comforting especially being far from home. Safe travels!

February 09, 2024

My experience was excellent. Jose was very responsible and listened to my issues. He told me how long it would take and he called me as soon as it was done great job More

by johnsafran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 12, 2024 -

Germain Toyota of Naples responded

John, we're glad to know that Jose provided you with excellent service at Germain Toyota of Naples. We appreciate your feedback and look forward to assisting you again in the future!

February 07, 2024

I think they are the Best Dealership I have ever dealt with. My Salesman Giovani Santiago is still helping me wham I have any questions. I have bought 2 vehicles from them and am extremely happy. I should More

by Seabee0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani Santiago
Feb 07, 2024 -

Germain Toyota of Naples responded

We're delighted to know you've had such positive experiences with us at Germain Toyota of Naples! It's great that Giovani has been there for your questions even after the sale. Enjoy those new Toyotas, and thank you for choosing us!

February 06, 2024

My service rep Daniel, was awesome and kept informed throughout the entire time, making sure I always knew what was going on. More

by angelmorejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 07, 2024 -

Germain Toyota of Naples responded

Angel, we're glad to know Daniel kept you well-informed during your visit at Germain Toyota of Naples. Thanks for sharing this positive feedback!

February 05, 2024

Excellent prompt courteous service. Pleasant waiting area. Thanks to Anthony who looked after me and thoroughly read the report from my Caanadian dealer where I last had the car service More

by GSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Anthony
Feb 05, 2024 -

Germain Toyota of Naples responded

We're glad to know you had a positive experience with Anthony and our team at Germain Toyota of Naples. We appreciate your feedback about the service and waiting area, too! Safe travels until we see you next time.

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