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Germain Toyota of Naples

Naples, FL

4.7
1,645 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,645 reviews

August 05, 2010

I bought my car on Memorial Day-- I didn't go in expecting to buy a car in one afternoon, but Chris found the perfect vehicle for me and worked a deal I could not turn down. He was friendly, listen More

by kramaeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Defty
Aug 07, 2010 -

Germain Toyota of Naples responded

Dear kramaeke, Thank you for the glowing review. We were happy to earn your business and happier to hear that you had such a positive experience and were satisfied with the deal Chris presented to you. Chris is new to our team, but is already an asset to Germain Toyota. We hope to continually earn your business and make sure that all of your future visits, both service and sales are pleasurable. Thank you for passing Chris' business card out as well. Have a great Saturday and stop in to see us soon. Warmly, Germain Toyota of Naples

August 04, 2010

Overall our experience with Germain Toyota and The Big Lot was a positive one. I felt our salesman was nice to deal with and helped us out by bringing paperwork to our house when we needed to sign some a More

by chrisr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Defty
Aug 07, 2010 -

Germain Toyota of Naples responded

Dear chrisr@water.net, Thank you for the kind review. We are glad that your overall experience with Germain Toyota and the Big Lot was a positive one. We are happy to hear your salesman took the time to bring papers to your own home. We appreciate your recommendation. Thank you again and have a wonderful weekend. We want to strive to earn your future business and keep you happy. Warmly, Germain Toyota of Naples

August 04, 2010

My experience was great at this dealership. I originally was looking at a used vehicle and ended up buying a new one instead. My salesman Carlos was great to work with. He was very helpful and very patient More

by jen77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 07, 2010 -

Germain Toyota of Naples responded

Dear jen77, Thank you for the wonderful review. We couldn't be happier that you had a great experience at our dealership. We are also pleased Carlos was great to work with; we too feel he is very helpful, patient, and a true gentleman. Thank you again for the compliments and have a great weekend. Please stop in and say hi next time you are in the neighborhood. Wamrly, Germain Toyota of Naples

August 02, 2010

Chris was fantastic and extremely helpful. He took the time to answer all my questions throughly. He was very friendly, open, honest and great personality. The car is great and we are loving it, we have More

by private123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Defty
Aug 07, 2010 -

Germain Toyota of Naples responded

Dear George, Thank you for the wonderful review and the outstanding compliments given to Christopher Defty. We too agree he is extremely helpful and fantastic! We are glad to hear you are loving your new vehicle and have had no problems thus far. We want to ensure that all your future experiences with us are positive and that we successfully meet your needs. Thank you for your business and enjoy your Saturday. Warmly, Germain Toyota of Naples

July 31, 2010

BUYING THIS COROLLA WAS MY SECOND CAR IN 10 YEARS. BUYING THIS COROLLA WAS MY SECOND CAR IN 10 YEARS. BUYING A CAR CAN BE VERY STRESSFUL BUT WORKING WITH TC WAS A PLEASURE. I WOULD RECOMNEND TC TO A More

by Bernita Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T C
Aug 02, 2010 -

Germain Toyota of Naples responded

Mrs. Wells, Thank you for your business and also for going the extra mile and expressing your satisfaction with our Dealership on Dealer Rater. Enjoy your Toyota!

July 30, 2010

It was a good experience and I would do it again. The only thing that I was disappointed with was I did not get the differed payments until 2011 I only received deferred payments to 10/1. The advertiseme More

by Kp61248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC
Aug 02, 2010 -

Germain Toyota of Naples responded

Thank your so much for the business and also for going the extra mile and expressing your satisfaction with our Dealership through Dealer Rater. Thanks! Germain Toyota of Naples

July 30, 2010

This was the 2nd Toyota we bought at Germain.We shopped Naples and they had the best deal.Rony Levy was very helpful. Service was quick, friendly,and the quality appears to be great. Coffee is always ava More

by shieldpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Rony Levy
Aug 02, 2010 -

Germain Toyota of Naples responded

Thank you so much for the Rating and feedback! Your comments will help ensure that we continue to operate our business in a thorough and professional manner. We appreciate your business! Brad Newsome Sales Manager Germain Toyota of Naples

July 26, 2010

this is my second time buying a toyota camry from germain toyota of naples, they are the best in southwest florida, way better than fort myers toyota dealership "where I live " they do everything to More

by toyotacamry2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jan christopher
Aug 06, 2010 -

Germain Toyota of Naples responded

Dear toyotacamry2010, Thank you for the phenominal review. We appreciate your business for the second time and are glad to hear you got exactly what you wanted, quality and price. Thank you for complimenting Jan Christopher as well. We are always happy when our customers are satisfied. We hope to continue to earn your future business and are here to assist you at all times. Take care and have a great weekend. Warmly, Germain Toyota of Naples

July 26, 2010

We have been dealing with Germain Toyota for several years and have always had friendly and excellent customer service. Ann Marie Roebuck has been wonderful to work with. We have never had a problem More

by pierre331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC Carrington
Aug 06, 2010 -

Germain Toyota of Naples responded

Dear pierre331, Thank you for such a wonderful review. It is always a pleasure to hear from our loyal customers. We are so glad you had a positive experience with Ann Marie Roebuck and T.C. Carrington when purchasing your 2011 Toyota Sienna. We are pleased to know you felt he was knowledgeable, helpful, and always made himself available to you. We want to strive to make sure you have only positive experiences at Germain Toyota and look forward to earning your future business. Thank you and have a wonderful weekend. Warmly, Germain Toyota of Naples

July 25, 2010

By far the best dealership ive been to for service. The writer Andy kept me up to date on the progress of the vehicle. excellent customer service. i recommend all to go to this dealer for serivce on their More

by greatday1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy ctvrtnik
Aug 06, 2010 -

Germain Toyota of Naples responded

Dear greatday1, Thank you for the great compliment! We are extremely happy Germain Toyota is the best dealership you've ever been to for service. We are also proud that you were completely satisfied with your Service Writer, Andy and that he kept you up-to-date on the progress of your vehicle. We hope to continue to earn your future business. Thanks again and have a spectacular weekend. Warmly, Germain Toyota of Naples

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