
Germain Toyota of Naples
Naples, FL
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We had a very positive experience at Germain Toyoto. Henry Hernandez did a great job of identifying our needs and taking care of them. He was very confident in the product and didn't feel threatened whe Henry Hernandez did a great job of identifying our needs and taking care of them. He was very confident in the product and didn't feel threatened when we felt a need to compare smiliar models from other car manufacturers. After reviewing what was on the market it became obvious as to why. We had a couple minor issues putting together a deal but Henry was very professional and went above and beyond what I would have expected. I was very happy we stopped at Germain Toyota and met Henry Hernandez even after visiting a number of other dealerships as well as another Toyota dealer. More
Our original vehicles of choice were a Honda Accord, Nissan Altima, or Toyota Corolla. We ended up with a Toyota Prius. Many rasons, too numerous to explain here. I also travel many states, and could b Nissan Altima, or Toyota Corolla. We ended up with a Toyota Prius. Many rasons, too numerous to explain here. I also travel many states, and could buy and drive my car from anywhere to Naples. We did not believe that Germain Toyota in Naples could be competitive, however we were extrelmely surprised and pleased that they were able to be competitive, and be local!! We had a great experience, and TC Carrington was a big part of this experience. The total process, from TC, to the sales manager and the business manager was exceptional. We will be back. More
I recently purchased a 2011 toyota carolla from germain toyota of naples. I am more than satisfied with the services I recieved. I was greeted at the door by TC with a smile. I was a first time car buyer a toyota of naples. I am more than satisfied with the services I recieved. I was greeted at the door by TC with a smile. I was a first time car buyer and I was unsure of how this process would be. TC was very helpful. He was able to answer all of my qistions. Not only was he efficent, he was very kind and friendly. He was able to work with me to get affordable payments and assured me that if I have any prolems or need anything in the future that he is more than willing to be of help. I would recommend gerain toyota of naples and TC carrington to anyone interested in new or used car sales. More
Chris Defty was great to work with. I would purchase through him and with this dealership again. He made it very easy to work with him and was cooperative. He followed up several times to meet my need through him and with this dealership again. He made it very easy to work with him and was cooperative. He followed up several times to meet my needs and my budget. Even though intially the vehical that I wanted was not available he kept in touch with me and was able to find the car for me. More
I came into Germain Toyota without knowing exactly what I came into Germain Toyota without knowing exactly what car I wanted. I was interested in a Corolla. Chris showed me the Scion XD. I truly love th I came into Germain Toyota without knowing exactly what car I wanted. I was interested in a Corolla. Chris showed me the Scion XD. I truly love this car. I especially love the color. This was my first new car I had ever purchased on my own and he helped make it an easy experience and also took all the stress from purchasing a new vehicle away. The XD fits all of my needs and Chris was able to get me the vehicle within my budget. I felt that the management that I worked with and especially Chris were truly wonderful. All my questions were answered and even when I wanted to add a spoiler he helped me get that as well. I am truly impressed with the whole experience and would recommend Chris to anyone who is ready for a new car. More
We went into the dealership to look at the new Avalons while our BMW was being serviced across the street and we bought one. Needless to say Chris was a very good salesman! He was knowledgable as well as while our BMW was being serviced across the street and we bought one. Needless to say Chris was a very good salesman! He was knowledgable as well as a very nice person to work with. Our experience at Germain Toyota was very positive. By the way, we are now a 2 Avalon family! More
The fact is a corolla is a corolla. It will drive twice as long as you want it to, it is practical, safe, affordable, and every other superlative assigned to the model. I had one for more than 10 years. It as long as you want it to, it is practical, safe, affordable, and every other superlative assigned to the model. I had one for more than 10 years. It is was all it claimed to be, and it was time for a new one. I went to germain toyota expecting to be pushed into a camry, sweet talked into an upgrade, bullied into bigger. I am a sucker. I was amazed at how easy it was to buy the car i wanted, at the price i wanted, on the day i went shopping. TC was patient, personable,and knowledgeable. He answered my questions, met my pricing requests, and suffered my test drive. The whole experiance was remarkably easy. More
I came into Germain Toyota with some interest in a Prius and a Camry. I spoke with Chris and he was incredibly knowledgeable of the product. We never expected to learn so much about the hybrid technology. H and a Camry. I spoke with Chris and he was incredibly knowledgeable of the product. We never expected to learn so much about the hybrid technology. He made the experience fun and easy. I truly didn't expect to buy a car that day but with such a great experience and an even better price I couldn't say no. - recommend Germain and Chris to anyone looking for a new vehicle. More
I have received several letters from Germain Toyota offering to "buy back" my 2005 Corolla, which I purchased used in 2007. I came to the dealership with the intention of gathering information, but not offering to "buy back" my 2005 Corolla, which I purchased used in 2007. I came to the dealership with the intention of gathering information, but not expecting to purchase another car. The service I received from T.C was exceptional. He met me at the door; but at no time did he make me feel that I was being pressured. He listened to what I had to say, and answered my questions thoroughly. He spent more than 3 hours with me, and the end result was my being the proud owner of a 2010 Corrolla S. I left the dealership feeling "satisfied that I had made a good decision." I was treated with respect by all of the staff, and would recommend Germain Toyota to friends, and specifically suggest that they ask for T.C. to assist them. More
Rodney Miller sold me a Rav4 back in November of 2007. He kept in contact with me since that purchase until it was time to buy another. The 2009 Venza wasn't even on my list but he sold me the car. He s He kept in contact with me since that purchase until it was time to buy another. The 2009 Venza wasn't even on my list but he sold me the car. He showed me everything from the rear window defrosters to the key less entry. He showed me standard equipment that I knew that was there but showed it anyway and I liked that. Another salesperson we came in contact with (not at your dealership or affiliate) was taking phone calls from his cell conversing to his girlfriend while on a test drive. On top of that, didn't even show the car but wanted to get out of the heat. My hats off to Germaine and Rodney Miller for their 'going extra mile' attitude. An honorable mention to John Hill that took care of us after the sale. He deserves a bonus or at least tickets to a Dolphin game. Thanks for staying in business over the years and the cookies in the service waiting area. ;-) More