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Germain Toyota of Naples

Naples, FL

4.7
1,607 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,607 reviews

October 22, 2010

I have given a rating of 5 (Great) on all accounts because I feel that John, and the team he works with, provided me excellent service, and certainly went above AND beyond what I have would have norma More

by coreydinkens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hack
Nov 23, 2010 -

Germain Toyota of Naples responded

Corey, thank you for your great review of John Hack and Germain Toyota. John believes that great service is what separates one salesperson and dealership from another. Your praise validates that belief. Thanks again.

October 22, 2010

Derek gave the best experience with buying a new car. He took the time to show me each vehicle I was interested in looking at. Most importantly, he didn't make me feel pressured like salesmen tend to do. I More

by michelejl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Caldwell
Nov 23, 2010 -

Germain Toyota of Naples responded

Wow! What nice words for Derek Caldwell and Germain Toyota. We really appreciate it. Thank you for your recommendation and for taking the time to write it and share it. Thanks again.

October 21, 2010

I came here two months ago to buy a new car. I ended up buying a Toyota Yaris. I would recommend TC to everyone he was very friendly and explained to me every question I had about the car. Also the manager More

by Mr. Link
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC
Nov 23, 2010 -

Germain Toyota of Naples responded

Mr. Link, it was very thoughtful of you to take your time to write these kind words about TC and your experience at Germain Toyota. Comments like yours validate the training we believe in. Thanks again.

October 21, 2010

I love my new toyota corolla that I bought from Germain Toyota . The service there was great , very understandable and the price was reasonable . The dealer who sold me the car was very kind and he kne More

by ulloa815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tc
Nov 23, 2010 -

Germain Toyota of Naples responded

Thank you for your positive words about TC and Germain Toyota. In this busy frantic world it is especially thoughtful when someone takes the time to share their great experience. Thanks again.

October 20, 2010

Derek was a very friendly young man. He was knowledgeable and helpful. If he didn't know the answer, he would find someone who did. He didn't leave us standing around feeling stupid. I buy a More

by tralep65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Caldwell
Nov 22, 2010 -

Germain Toyota of Naples responded

Both Derek Caldwell and Germain Toyota thank you for your kind words. It validates the hard work he puts into his job. Thanks for taking the time to share you experience.

October 19, 2010

I had the best car buying experience that I've ever had!! I was greeted promptly with a smile by my sales man Alex Fischer. After giving him some ideas of what I was looking for, he found a vehicle that exce More

by badgrl143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischer
Nov 22, 2010 -

Germain Toyota of Naples responded

Thanks for the kind words. Everything about your experience is exactly what we at Germain Toyota could hope for. I know Alex appreciates your review.

October 19, 2010

Alex was very helpful and always available for any questions or concerns I had before purchasing my car. He was also able to work with my budget and get me a great deal! And now since owning my car More

by juliecole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischer
Nov 22, 2010 -

Germain Toyota of Naples responded

Julie, thank you for your words of praise for Alex Fischer. At Germain Toyota, we work hard to provide an excellent buying experience for every client. Your review is validation that the effor is working.

October 19, 2010

Big thanks to Alex Fischer and Germain Toyota. My salesman was very knowledgable about the Tundra. My husband and I had no intentions on buying a truck but the price was right and we liked Alex so mu More

by Cristine239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischer
Nov 22, 2010 -

Germain Toyota of Naples responded

Thank you for your kind words and taking the time to share them. Germain Toyota is fortunate to have salespeople like Alex Fischer. Your praise validates the hard work and effort. Thanks again and enjoy your Tundra.

October 19, 2010

I went to Germain Toyota not knowing where to go or what to do, and within the first few minutes I had Alex Fischer approach me. He was very friendly and went out of his way to help me find what I was looki More

by vstjohn922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alex fischer
Nov 22, 2010 -

Germain Toyota of Naples responded

Thanks for jumping on the Alex Fischer bandwagon. He has developed quite a following at Germain Toyota of Naples. It must be because of the service and attention he delivers. Please tell your friends!

October 16, 2010

They were extremely friendly and helpful with getting, teaching and selling me the car. John worked with me to get me a payment I could do and make the car buying experience a lot better than what I thoug More

by nicole62304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hack and Alex Fischer
Nov 22, 2010 -

Germain Toyota of Naples responded

Thanks for the kind words about John and Alex. Germain Toyota values and appreciates your taking the time to share your positive experience. "Friendly and helpful" is high praise.

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