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Germain Toyota of Naples
Naples, FL
1,796 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,796 reviews
March 05, 2014
Ann-Marie Roebuck is a paragon of customer service, she was able to take a bad situation and turn it into a positive one, all with a smile. Thank you for your hard work and winning smile. Joe Perei was able to take a bad situation and turn it into a positive one, all with a smile. Thank you for your hard work and winning smile. Joe Pereira More
by XXX45
Employees Worked With
Ann-Marie Roebuck
March 05, 2014
Have used this dealership to service my vehicle for the past 3 years. Assistant Service Manager Frank Lopez was a pleasure to deal with. Great service experience. past 3 years. Assistant Service Manager Frank Lopez was a pleasure to deal with. Great service experience. More
by sunice12
Employees Worked With
Frank Lopez
March 03, 2014
excellent service here for my 5000 check up excellent facilities made me very comfortable. vey friendly and nice. work done very quickly and comfortable while waiting. facilities made me very comfortable. vey friendly and nice. work done very quickly and comfortable while waiting. More
by auntsilly
Employees Worked With
Jerome George
March 02, 2014
It is. Unfair to give an accurate review of my repair at this time as I have just received my vehicle back today and have only driven it to the airport and back. this time as I have just received my vehicle back today and have only driven it to the airport and back. More
by nancyknapp
March 01, 2014
AnnMarie was very professional and knowledgeable! She was able to explain all questions and concerns easily.. I'd give AnnMarie a "10" on all areas of customer service....she's an asset to your company. able to explain all questions and concerns easily.. I'd give AnnMarie a "10" on all areas of customer service....she's an asset to your company. More
by Lambi1234
Employees Worked With
Ann-Marie Roebuck
February 28, 2014
ANN-MARIE WAS EFFICIENT, FRIENDLY, PROFESSIONAL AND VERY HELPFUL. A VERY POSITIVE EXPERIENCE. CAR WAS READY WHEN SHE SAID IT WOULD BE. THE PROCESSING WAS QUICK AND SMOOTH HELPFUL. A VERY POSITIVE EXPERIENCE. CAR WAS READY WHEN SHE SAID IT WOULD BE. THE PROCESSING WAS QUICK AND SMOOTH More
by salemwolf13
Employees Worked With
Ann-Marie Roebuck
February 26, 2014
Ann-Marie is funny and extremly thorough. Fun experience. Your dealership is huge and comfortable. Thanks for the coffee and the chips as well as free internet Your dealership is huge and comfortable. Thanks for the coffee and the chips as well as free internet More
by Pdprinzi
Employees Worked With
Ann-Marie Roebuck
February 24, 2014
Great sales person, fair deal, good service. They took the time to evaluate my trade effectively and honestly. Marco, the sales person was extremely gracious with purchasing lunch during the transaction. the time to evaluate my trade effectively and honestly. Marco, the sales person was extremely gracious with purchasing lunch during the transaction. More
by kramroberts
Employees Worked With
Marco Galarza
February 22, 2014
Great experience buying a car here, everyone was very friendly and helpful. Our salesman came in on his day off so he could be there when we picked up our car. friendly and helpful. Our salesman came in on his day off so he could be there when we picked up our car. More
by Djoyadams
Employees Worked With
Rony Levy, Marco Galarza
February 08, 2014
The people were great...all who approach us were friendly.....professional....we were really impressed. We rate this dealership as the #1 in the nation. Thank you Toyota. friendly.....professional....we were really impressed. We rate this dealership as the #1 in the nation. Thank you Toyota. More
by Eapalmer87
Employees Worked With
Frank Lopez
