Germain Toyota of Naples

We had a wonderful experience at Germain Toyota of Naples. Alex was a great help and made the decision to get a new Highlander easy! We are very pleased with his continued follow up and highly recom Naples. Alex was a great help and made the decision to get a new Highlander easy! We are very pleased with his continued follow up and highly recommend him and this dealership. Thanks for everything! More

me and my wife came to germain many times for me and my wife came to germain many times for service our 2004 highlander hybrid ann marie was allway me and my wife came to germain many times for service our 2004 highlander hybrid ann marie was allways very helpfull six months ago the highlander was total i called ann marie for her advise she told me to talk to rony in sales she said he is the best this man knows his toyotas the next day i left with new highlander i will recommend toyota germain and rony levy to anyone i know More

Jan once again provided straightforward, friendly and knowledgable customer service. It's always a pleasure dealing with her. Eddie also helped us and was also professional, knowledgable and friendly. Th knowledgable customer service. It's always a pleasure dealing with her. Eddie also helped us and was also professional, knowledgable and friendly. The follow up was also prompt. We would recommend this dealership to anyone. More

Alex was very helpful in finding me the Toyota 4runner I was looking for. He worked around my schedule and got back to me with quotes promptly. He was always professional and very knowledgeable in answeri was looking for. He worked around my schedule and got back to me with quotes promptly. He was always professional and very knowledgeable in answering my questions. I would definitely go back and ask to work with Alex again. More

Alex was helpful and made me feel good about my Toyota purchase. I came to toyota because I was interested in driving a car that has good gas mileage. I also wanted to purchase a car that has a good servi purchase. I came to toyota because I was interested in driving a car that has good gas mileage. I also wanted to purchase a car that has a good service program. I dont want to have to spend a lot of money on maintaining my vehicle. Alex reassured me and I would be happy to purchase with him again. More

After many years of purchasing cars, I was always dreading the whole experience, since the last time I bought my toyota avalon in 2003, before that toyota 4 runner, you get the picture. It always tur dreading the whole experience, since the last time I bought my toyota avalon in 2003, before that toyota 4 runner, you get the picture. It always turned out to be a whole day affair that was not enjoyable, but it has finally changed, you have introduced a new type of salesperson. We actually enjoyed the entire experience, and it all started and ended with Alex. From the moment he introduced himself and then even the next day, after we returned to get our garage door opener, Alex made us feel welcome, made sure we didn't need anything and went out of his way just for us. I want to thank you for changing my way of thinking about salespeople from the past. More salespeople should learn from Alex to make individuals feel welcome, almost like family. He went the extra mile in our book. Thank you Alex for everything you did for us. Thank you to Germain for hiring such a perceptive, warm, highly knowledgeable, and talented individual. Finally to top it off, we were not even planning on buying a truck that day. We were looking at buying a RV and we were just seeing what type of truck we were going to need to pull it. So if that doesn't explain what a good salesperson Alex is, nothing will. Thanks again Kevin Hickey and Lisa More

Alex was very courteous and helpful. I was not sure that Alex was very courteous and helpful. I was not sure that I wanted the Highlander when I came in, but Alex was very good at pointing out the advantage Alex was very courteous and helpful. I was not sure that I wanted the Highlander when I came in, but Alex was very good at pointing out the advantages in the vehicle I finally selected. I will continue to use Alex as my contact person for all questions and service on my vehicle. More

In 2006 my wife was a hospital case, and I became leery of the old clunker Chevrolet that I was driving for going back and forth to the hospital, etc. One day as I was going by Germain Toyota, I decided t of the old clunker Chevrolet that I was driving for going back and forth to the hospital, etc. One day as I was going by Germain Toyota, I decided to go in and check out their deal for a new car. Was assigned to see Rony Levy, and am sure glad of that, becauae he was so helpful and knowledgable, and I left there with a new 2006 Corolla on lease. My wife died later in 2006. In 2008 I went there for an oil change, etc. and again got to talking with Rony, and left there that day with a 2008 Corolla. Pretty much the same thing happoened in Sept. 2009, and that time I got a 2010 model which I'm driving today. Whether it be Rony, the Service personnel, or whoever, that dealership has always treated me like a king and given me excellent service. John D. Rewey More

Friendly staff the moment I walked in. Met at door by Rony Levy who spoke to me about me rather than cars. He was able to determine what I had in mind and showed me several types of Toyotas. When I left Rony Levy who spoke to me about me rather than cars. He was able to determine what I had in mind and showed me several types of Toyotas. When I left the dealership I had met folks in service, financing, management. Rony Levy was professional, funny, and was able to answer all my questions so that I could actually understand why my 2008 Corolla is the best auto I could have purchased for safety and comfort. Thank you Rony and Germain Toyota. Susan Hoyos More

As I mentioned to the sales person, Jan Christopher, we have, of course, dealt with many car dealerships over the years. This was the best experience we have had with any car salesperson. She went out of have, of course, dealt with many car dealerships over the years. This was the best experience we have had with any car salesperson. She went out of her way to be sure we got the right vehicle for our needs. We were not taken to only one car to test drive. We were taken to at least three different types so that we could experience the difference. Once we were certain of the vehicle we chose, she made absolutely clear how every feature of this car worked. My only less than satisfactory criticism was with the person with whom we signed the paperwork. He seemed to have an "I don't care" attitude and did not explain warranties properly or in any detail. Otherwise, a great experience, once again, with Germain Toyota of Naples. More