Germain Toyota of Naples

the nicesest person , the best service i ever had in any car dealer,love to recomend this person and the toyota car dealer to everyone. i wish there were more people like him,profational nice honest and pa car dealer,love to recomend this person and the toyota car dealer to everyone. i wish there were more people like him,profational nice honest and pasion t .thank you so much for the service also all the other worker in the shop were so nice and helpfull More

We had such a bad experience at the Germain BMW that we decided not to buy a car there. We travelled to Germain Toyota and told the salesman Chris excatly what we wanted and we WERE NOT about to play ga decided not to buy a car there. We travelled to Germain Toyota and told the salesman Chris excatly what we wanted and we WERE NOT about to play games, be hassled and go back in forth on pricing. Chris meet out expectations. He was polite and curteous, and didn't waste our time with nonense, and games. More

i was never hounded by the salesman he was very helpful and friendly he knew the vehicle inside out he answered my questions in a professional manner,they stayed with me well after hours the price was very and friendly he knew the vehicle inside out he answered my questions in a professional manner,they stayed with me well after hours the price was very fair,they gave us a great trade in price on our older vehicle,great customer service we were so impressed that we purchased 2 vehicles that day, More

TC told me all the details of the care. He let me know how it worked with my family. He explained to me everything I needed to know about the car and the options that were available. He let me know all th how it worked with my family. He explained to me everything I needed to know about the car and the options that were available. He let me know all the different models. He never made me uncomfortable because he was so friendly More

He was very courteous and answered all my questions. He offered suggestions that fit my family and needs. He gave ample time to make a educated decision without pressure of sale. He completely listened to offered suggestions that fit my family and needs. He gave ample time to make a educated decision without pressure of sale. He completely listened to all I had to say in regards to my needs and my wants. More

We have been toyota customers for 20 years. We have always used Ft myers toyota for our buys as well as service and have been extremely happy. However recently the dealership had been sold and when we always used Ft myers toyota for our buys as well as service and have been extremely happy. However recently the dealership had been sold and when we had service to do we were always told that there was always "something else" that needed to be done other then what we brought the vehicle in for. Never had that happen before in fact they would let us know about watching out for future repairs but suggested waiting. When it was time to purchase our new car we traveled to Naples to try that dealer . WE had good service with the sale without the pressure and was confident with the bottom line without all the games. We hope the service will follow. Our salesmen was very good!!!!! More

I bought my car on Memorial Day-- I didn't go in expecting to buy a car in one afternoon, but Chris found the perfect vehicle for me and worked a deal I could not turn down. He was friendly, listen expecting to buy a car in one afternoon, but Chris found the perfect vehicle for me and worked a deal I could not turn down. He was friendly, listened to what I wanted, and presented several options for me until we found the right car. I'm new to the Naples area, but the Germain reputation speaks for itself-- I knew I would walk out of the lot happy and months later, I am still thrilled with my car. I have peace of mind knowing that my Toyota is under warranty and I can always call Chris with questions. He is an outstanding salesman and I have given his card out to several friends looking to upgrade their ride! More

Overall our experience with Germain Toyota and The Big Lot was a positive one. I felt our salesman was nice to deal with and helped us out by bringing paperwork to our house when we needed to sign some a Lot was a positive one. I felt our salesman was nice to deal with and helped us out by bringing paperwork to our house when we needed to sign some additional papers. I would have no problem recommending the dealerhsip, or our salesman, to friends or family. More

My experience was great at this dealership. I originally was looking at a used vehicle and ended up buying a new one instead. My salesman Carlos was great to work with. He was very helpful and very patient was looking at a used vehicle and ended up buying a new one instead. My salesman Carlos was great to work with. He was very helpful and very patient with me as I test drove many used vehicles and then the new vehicle. It was extreamly hot outside those days and he stayed with me outside the entire time I was looking at vehicles.Everyone at this dealership was very friendly and helpful. More

Chris was fantastic and extremely helpful. He took the time to answer all my questions throughly. He was very friendly, open, honest and great personality. The car is great and we are loving it, we have time to answer all my questions throughly. He was very friendly, open, honest and great personality. The car is great and we are loving it, we have had no problems thus far. Everyone at the dealership we dealt with was respectful, friendly and willing to work with me. THe overall experience was very positive. Thank you! Regards, George More