
Germain Toyota of Naples
Naples, FL
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After visiting several dealers and test driving different vehicles I came to Toyota with a specific set of objectives. Freddy listened to me and connected on a personal level to understand my needs. I apprec vehicles I came to Toyota with a specific set of objectives. Freddy listened to me and connected on a personal level to understand my needs. I appreciate that he did not use high pressure or the typical car sales tactics. He was knowledgeable and took the time to explain all the features of the vehicle and the benefits of owning a Toyota. He even suggested I look at the vehicle again and took the time for a second test drive so I could be completely comfortable with my decision. Freddy was able to work out a lease deal that met my objectives on a Rav4. It was a pleasure to work with Freddy, he is great example of how to treat a customer and build a relationship. More
My buddy and I was just checking out the new Scion TC when Freddy came and answered all my questions and gave a friendly service...I also looked at the camaros, Mustangs and VWs but since Freddy had the when Freddy came and answered all my questions and gave a friendly service...I also looked at the camaros, Mustangs and VWs but since Freddy had the patience for my decision and gave me time to think and not pressuring and willing to help me get a deal...I really didnt care about the car at first but since I had great service at toyota so i decided to get the car from from them More
I actually came in just for an oil change on my 2007 Camry, and Rodney discussed the offers and options that Toyota was offering on turning in a lease that is due within 6 months, when purchasing or lea Camry, and Rodney discussed the offers and options that Toyota was offering on turning in a lease that is due within 6 months, when purchasing or leasing a new vehicle. And also made me aware of the maintenance program that Toyota now offers for free. He was able to get me into a new lease with very little payment down, which I truly appreciate. He is always very friendly and willing to go the extra mile to make the customer happy. More
I bought a used Matrix from Germain Toyota. My mother and Grandmother also bought a new car from TC. We all dealt with tc and he is a very good salesman. The dealership helped us out on price. We would gladl Grandmother also bought a new car from TC. We all dealt with tc and he is a very good salesman. The dealership helped us out on price. We would gladly recommend Germain to anyone I know. Thanks More
I bought a Toyota Corolla almost 3 years ago from Hector Ortiz. He is such a great salesman! Very professional, knowledgeable and very nice. When I have gone for the service, he has always taken care of me. Ortiz. He is such a great salesman! Very professional, knowledgeable and very nice. When I have gone for the service, he has always taken care of me. He wants to know if I am satisfied with the vehicle and if I have any concern or questions, he is willing to help at anytime. I have referred some friends a clients to him and they have come back to thank me. Definitely, Toyota should not be proud only for the excellent qualit of its vehicles but for a salesman like Hector. The whole experience has been absolutely outstanding. More
WE WERE VERY HAPPY WITH KRIS, HE TOOK HIS TIME WITH US AND TRIED HIS VERY BEST TO MAKE A GOOD DEAL TO US... WE RECOMMEN HIM ALL THE WAY, YOU HAVE A GREAT EMPLOYEE, HE IS FRIENDLY BUT VERY PROFESSIONAL, HE AND TRIED HIS VERY BEST TO MAKE A GOOD DEAL TO US... WE RECOMMEN HIM ALL THE WAY, YOU HAVE A GREAT EMPLOYEE, HE IS FRIENDLY BUT VERY PROFESSIONAL, HE DESERVE ALL THE INSENTIVE FROM YOUR COMPANY, THANK YOU. More
Freddy Jaramillo made my experience great, he is reflection of how a car dealers sales person should treated customers. When looking for car I do not like to be pressure or play games. Freddy listen reflection of how a car dealers sales person should treated customers. When looking for car I do not like to be pressure or play games. Freddy listen to what I wanted and made it happen. I would consider doing my next lease if Freddy is my sales person. More
Maria was professional, friendly and knowledgeable. She made the experience easy. She was honest and not pushy. We would recommend here to friends. She is an asset to Germain Toyota of Naples. She made made the experience easy. She was honest and not pushy. We would recommend here to friends. She is an asset to Germain Toyota of Naples. She made us feel welcome and worked hard to get the sale while not being overbearing. Maria was even concerned about our little dog being comfortable during the process. Maria did a wonderful job for us and we are happy. More
We were very pleased with Germain and its employees. Everyone is very professional. John Hack was a delight to work with on the purchase. We would highly recommend John to our friends. John was ver Everyone is very professional. John Hack was a delight to work with on the purchase. We would highly recommend John to our friends. John was very helpful and knowledgable. He explained the purchase information in detail and also the orientation to the new vehicle. He made himself available by giving us his cell phone number. He kept us informed throughout the process of Germain obtaining the particular vehicle that we wanted which was not available at the dealership. It was found and acquired in a few days. John was prompt in keeping us informed. He is very professional and a likeable person. We found that everyone at Germain was helpful. More
Alex was very professional and made me feel at ease while searching for a vehicle. I never felt pressured to buy and he made the process easy. I would definitely recommend him to family or friends looking t searching for a vehicle. I never felt pressured to buy and he made the process easy. I would definitely recommend him to family or friends looking to buy in the future. His company should be proud to have him on their team. More