Germain Toyota of Naples
Naples, FL
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I have received several letters from Germain Toyota offering to "buy back" my 2005 Corolla, which I purchased used in 2007. I came to the dealership with the intention of gathering information, but not offering to "buy back" my 2005 Corolla, which I purchased used in 2007. I came to the dealership with the intention of gathering information, but not expecting to purchase another car. The service I received from T.C was exceptional. He met me at the door; but at no time did he make me feel that I was being pressured. He listened to what I had to say, and answered my questions thoroughly. He spent more than 3 hours with me, and the end result was my being the proud owner of a 2010 Corrolla S. I left the dealership feeling "satisfied that I had made a good decision." I was treated with respect by all of the staff, and would recommend Germain Toyota to friends, and specifically suggest that they ask for T.C. to assist them. More
I stopped in at Germain Toyota of Naples on Tues, Aug. 24 to look at a new Yaris. Christopher came out to the lot and was very informative about the vehicle. I took a test drive with a couple friends of mi to look at a new Yaris. Christopher came out to the lot and was very informative about the vehicle. I took a test drive with a couple friends of mine in the back seat. They had plenty of leg room, as I did in the front. Of course I was sold! Chris worked with me and helped me with my trade-in (a 2002 Toyota Corolla) He was very knowledgeable about the vehicle, a very personable salesman, no pressure-which I really appreciated. After all the paperwork was done he explained everything about the car to me and answered all my questions. It was a pleasant experience with a great salesman and dealership. More
Rodney Miller sold me a Rav4 back in November of 2007. He kept in contact with me since that purchase until it was time to buy another. The 2009 Venza wasn't even on my list but he sold me the car. He s He kept in contact with me since that purchase until it was time to buy another. The 2009 Venza wasn't even on my list but he sold me the car. He showed me everything from the rear window defrosters to the key less entry. He showed me standard equipment that I knew that was there but showed it anyway and I liked that. Another salesperson we came in contact with (not at your dealership or affiliate) was taking phone calls from his cell conversing to his girlfriend while on a test drive. On top of that, didn't even show the car but wanted to get out of the heat. My hats off to Germaine and Rodney Miller for their 'going extra mile' attitude. An honorable mention to John Hill that took care of us after the sale. He deserves a bonus or at least tickets to a Dolphin game. Thanks for staying in business over the years and the cookies in the service waiting area. ;-) More
Wonderful service! We went in to look at the new Prius ,with no intention of making a purchase. Two hours later we went home with a new 2010 Prius4! The salesman Christopher Defty was welcoming,not aggres ,with no intention of making a purchase. Two hours later we went home with a new 2010 Prius4! The salesman Christopher Defty was welcoming,not aggressive,very helpful,and needless to say very persuasive.We love our new car and will look for our next car at Germain Toyota. More
This is my second buy from Rodney. Throughout the last three years he has been following my comfort and as such he knew I was looking for a new model to match my budget. The time arrived last month and th three years he has been following my comfort and as such he knew I was looking for a new model to match my budget. The time arrived last month and the deal took less than an hour. I am recommending Rodney to all my friends. I love my new Toyota. What's not to like? More
Had a great experience with Rodney Miller, this is my second vehicle that I purchase from your dealer and I had nothing but great customer service and I came away with the payment that I wanted on both t second vehicle that I purchase from your dealer and I had nothing but great customer service and I came away with the payment that I wanted on both times, and I expect to go back when is time to replace my wife's car. More
This dealership is great tried Ft Myers Toyota first I got the run around for a weak drove to Naples and TC meat me at the door he asked a few questions picked a car and in about 2 hours I had a new car got the run around for a weak drove to Naples and TC meat me at the door he asked a few questions picked a car and in about 2 hours I had a new car he is a very very very good sales men James More
Mr. Levy has been our sales person since 2003. He is the consumate professional. Dealing with him for the two Toyota purchases made has been a pleasant experience. He is a straight shooter, very product k consumate professional. Dealing with him for the two Toyota purchases made has been a pleasant experience. He is a straight shooter, very product knowledgable and works to the utmost to secure a great deal for his customers. It is because of him and Ann Marie Roebuck - Associate Service Manager - the primary reasons why we keep going back to Germain Toyota to purchase and have our vehicles serviced. More
This is the third vehicle that I have got off of this dealership. The other two car experiences were fine but this one was the best. TC had a great knowledge of his products and was extremely easy to wo dealership. The other two car experiences were fine but this one was the best. TC had a great knowledge of his products and was extremely easy to work with. I got a new car and my payments went down so I could not be more pleased with the service I received. Would highly recommend this sales person and the dealership. Bob More
Working with Rony Levy over the past few years has not only been a pleasure, but has created a loyalty to Toyota in my family. He has been professional and courteous, always making time for me when I hav only been a pleasure, but has created a loyalty to Toyota in my family. He has been professional and courteous, always making time for me when I have questions. He is highly qualified with his knowledge of the vehicles he sells. I have purchased many vehicles from him and my overall experience has been excellent. He makes sure the pricing is fair, the trade in value is fair, and the financing is easily attainable. I will only deal with Rony Levy as my sales representative for Toyota. I recommend him to my friends as a fair, knowledgable salesman. You are fortunate to have a man of this stature employed at your dealership. More