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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

August 30, 2010

I have received several letters from Germain Toyota offering to "buy back" my 2005 Corolla, which I purchased used in 2007. I came to the dealership with the intention of gathering information, but not More

by susanjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.C. Harrington
Nov 27, 2010 -

Germain Toyota of Naples responded

“Exceptional service!” That’s what we aim for! We want everyone who enters our door to feel the same way. Here at Germain Toyota we stop at nothing to make sure you’re comfortable and satisfied. Please stop in and see you soon, and mention us to all your friends!

August 28, 2010

I stopped in at Germain Toyota of Naples on Tues, Aug. 24 to look at a new Yaris. Christopher came out to the lot and was very informative about the vehicle. I took a test drive with a couple friends of mi More

by maxinepw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Defty
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on your new Yaris! We at Germain Toyota are so happy to hear that your experience was pleasant for you and your friends. Christopher is always here to help you. Make sure you tell you friends (the ones that weren’t with you) about us!

August 28, 2010

Rodney Miller sold me a Rav4 back in November of 2007. He kept in contact with me since that purchase until it was time to buy another. The 2009 Venza wasn't even on my list but he sold me the car. He s More

by christine chase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rodney miller john hill
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on your new Venza! Thanks for taking the time to share your experience. Our goal at Germain Toyota is for everyone to have the experience you did. We will be sure to tell Rodney and John how pleased you are. And hey, tell all your friends!

August 28, 2010

Wonderful service! We went in to look at the new Prius ,with no intention of making a purchase. Two hours later we went home with a new 2010 Prius4! The salesman Christopher Defty was welcoming,not aggres More

by TGERI61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Defty
Nov 27, 2010 -

Germain Toyota of Naples responded

Welcome to the Prius Family! Thank you for your time on sharing your experience. Germain Toyota and our sales staff wants to make you and everyone as comfortable as possible. We are so glad to hear how well your experience was. Hope to see you soon, and remember to tell everyone you know.

August 27, 2010

This is my second buy from Rodney. Throughout the last three years he has been following my comfort and as such he knew I was looking for a new model to match my budget. The time arrived last month and th More

by Omeucarroeumtoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney miller
Aug 27, 2010 -

Germain Toyota of Naples responded

Dear omeucarroeum, Congratulations on your new purchase from Germain Toyota! We are so glad to know hat Rodney has helped you with two purchases over a three year time span. Rodney will continue to follow up with you and all of your expectations will be exceeded. We like when our customers are enthused to recommend us, Rodney, and our quick and easy procedures. We love that you love your new Toyota! Warmly, Germain Toyota

August 26, 2010

Had a great experience with Rodney Miller, this is my second vehicle that I purchase from your dealer and I had nothing but great customer service and I came away with the payment that I wanted on both t More

by ecesped
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Miller
Aug 27, 2010 -

Germain Toyota of Naples responded

Dear ecesped, We here at Germain Toyota are extremely please to know that your experience with Rodney and our dealership have been great for both purchases. We would like you to know our customers are our number one priority! Make sure you come to visit and see one of our excellent service writers to help you with any of your car needs. Hope to hear from you soon for your wife’s new car! Gratefully, Germain Toyota

August 21, 2010

This dealership is great tried Ft Myers Toyota first I got the run around for a weak drove to Naples and TC meat me at the door he asked a few questions picked a car and in about 2 hours I had a new car More

by james eck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TC Carrington
Aug 24, 2010 -

Germain Toyota of Naples responded

Dear Mr. James Eck We are so glad to hear that we have you as a new customer of Germain Toyota, and hope for your continued business. We are also so happy to know that T.C. was a good salesman for you, and that your purchase was quick and painless. Be sure to spread the word, and come pay us a visit soon! We are here to serve you. Gratefully, Germain Toyota

August 19, 2010

Mr. Levy has been our sales person since 2003. He is the consumate professional. Dealing with him for the two Toyota purchases made has been a pleasant experience. He is a straight shooter, very product k More

by MCPOE9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Levy, Rony Levy
Aug 21, 2010 -

Germain Toyota of Naples responded

Good Morning MCPOE9, Let me start by saying congratulations on your new purchase from Germain Toyota. We are delighted to hear that Rony Levy is always professional and knowlegdable, and that he meets your expectations to the utmost degree. We truly appreciate your continued business and loyalty to Germain Toyota, Rony, and Anne-Marie. Please come in and see us soon. Gratefully, Germain Toyota

August 16, 2010

This is the third vehicle that I have got off of this dealership. The other two car experiences were fine but this one was the best. TC had a great knowledge of his products and was extremely easy to wo More

by bob33912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC Carrington
Aug 17, 2010 -

Germain Toyota of Naples responded

Good Morning bob33912, Thank you so much for taking the time to let us know about your recent purchase with Germain Toyota. We are pleased to hear that you have been shopping with us for a while now, and had great experiences before but this one was the best. Here at Germain Toyota we hold our salespeople to the highest standards and are enlightened to hear that TC met you expectations, was knowledgeable, and was easy to work with. Thanks you for your continued business. Gratefully, Germain Toyota

August 15, 2010

Working with Rony Levy over the past few years has not only been a pleasure, but has created a loyalty to Toyota in my family. He has been professional and courteous, always making time for me when I hav More

by pdmdcd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Rony Levy
Aug 16, 2010 -

Germain Toyota of Naples responded

Good Morning pdmdcd1, Thank you so much for taking the time out of your day to let us know about your experience with Rony Levy and our Dealership. We are glad to hear that Rony takes care of your needs and meets your expectations. We are also glad to hear that he has done such a great job that your loyalty is to Germain Toyota, and you will recommed us to your family and friends. Please let us know if there is anything we can do for you. Hope to see you soon! Greatfully, Germain Toyota

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