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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

September 06, 2010

Yesterday I bought my second Toyota Highlander, TC Carrington was our salesperson, he showed us a Highlander my husband had already looked at, however I wanted a few more options and TC was very willi More

by captain1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC CARRINGTON
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on your second Highlander! Thank you for your business and time on sharing about your experience at Germain Toyota. T.C. is happy to hear that he could make your experience an enjoyable one. Please keep recommending us and T.C. and we hope to see you soon.

September 04, 2010

Jan is one of the best informed sales reps I have encountered. My experience with her was excellent....I referred my son to her and he purchased a new Corolla. The only negative experience with G More

by chrisjul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan Christopher
Nov 23, 2010 -

Germain Toyota of Naples responded

Thank you for your positive review of Jan Christopher at Germain Toyota. We appreciate your taking the time to share your experience and your recommendation of Jan. Thanks again!

September 04, 2010

We had a very positive experience at Germain Toyoto. Henry Hernandez did a great job of identifying our needs and taking care of them. He was very confident in the product and didn't feel threatened whe More

by NewCarOwner10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Hernandez
Nov 27, 2010 -

Germain Toyota of Naples responded

Welcome to the Germain Family! Thank you for your business and time in letting people know about your experience here. Henry is delighted to hear that his work was above and beyond what you expected. Germain Toyota wants to make sure that your have a wonderful experience and please come and see us soon.

September 01, 2010

Our original vehicles of choice were a Honda Accord, Nissan Altima, or Toyota Corolla. We ended up with a Toyota Prius. Many rasons, too numerous to explain here. I also travel many states, and could b More

by chica55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC Carrington
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on Being GREEN! Thank you so much for taking the time and telling us about you quest and experience. Choosing “a local dealer” means a lot to us here at Germain Toyota. With the possibility of buying anywhere and chose us, we showed you how competitive we are, and thank you for your business. Please spread the word locally and while on the road about how exceptional we are.

August 31, 2010

I recently purchased a 2011 toyota carolla from germain toyota of naples. I am more than satisfied with the services I recieved. I was greeted at the door by TC with a smile. I was a first time car buyer a More

by loveroftoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC Carrington
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on your new Corolla! We at Germain Toyota are so pleased to know that your experience was a great one. T.C. is so happy to hear that your first new car buying process was easy, friendly, and satisfying. Please keep recommending us and T.C. to all your friends.

August 31, 2010

Chris Defty was great to work with. I would purchase through him and with this dealership again. He made it very easy to work with him and was cooperative. He followed up several times to meet my need More

by 2krisp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Defty
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on your new vehicle. We are so happy that we were able to help find the perfect car for you that fits into your budget. Germain Toyota wants to make sure that your experience is that of a lifetime, every time you come into our dealership. Come back soon and refer your friends to Chris Defty.

August 31, 2010

I came into Germain Toyota without knowing exactly what I came into Germain Toyota without knowing exactly what car I wanted. I was interested in a Corolla. Chris showed me the Scion XD. I truly love th More

by mthomp56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Defty
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on you xD! Germain Toyota is so happy that you love you first new car and that your experience was great. Chris Defty and the management are happy to hear that they made this easy and stress free for you. Please come back soon and recommend us to all your family and friends so we can impress them as well!

August 31, 2010

We went into the dealership to look at the new Avalons while our BMW was being serviced across the street and we bought one. Needless to say Chris was a very good salesman! He was knowledgable as well as More

by Svmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Defty
Nov 27, 2010 -

Germain Toyota of Naples responded

“Our experience at Germain Toyota was very positive.” Thank you for your time in sharing your experience at Germain Toyota with Chris Defty. We are glad to hear that Chris was nice to work with and that he was able to answer your questions and concerns. Please stop by or give Chris a call, and keep the word of mouth going!

August 31, 2010

The fact is a corolla is a corolla. It will drive twice as long as you want it to, it is practical, safe, affordable, and every other superlative assigned to the model. I had one for more than 10 years. It More

by toastofnaples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratualtions on your new Corolla! Thank you for taking the time to let us know about the “remarkably easy” experience you had at Germain Toyota. T.C. is pleased to hear that you feel that way about the process and work ethics. We want to make sure that everyone has the same experience you had.

August 30, 2010

I came into Germain Toyota with some interest in a Prius and a Camry. I spoke with Chris and he was incredibly knowledgeable of the product. We never expected to learn so much about the hybrid technology. H More

by lms583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christopher Defty
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on your new Hybrid! The sales staff go through extensive training to learn all there is to know about our products. Each has their way of teaching you about the vehicles to make it fun and easy! Germain Toyota welcomes you back soon, and thanks for all your future recommendations!

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