Germain Toyota of Naples

I can't remember if the woman's name is Jan or not.. She has blonde spiky hair and some tattoos. She was wonderful! I will definitely be back. has blonde spiky hair and some tattoos. She was wonderful! I will definitely be back. More

This was the best experiance I have ever had at a car dealership. The people were friendly, and the service was prompt. I would recommend to my friends. dealership. The people were friendly, and the service was prompt. I would recommend to my friends. More

As a repeat customer I originally brought in my 2006 Highlander for service and was able to negotiate a good deal on a 2012 Camry while we were there. The new dealership is wonderful and we were made t Highlander for service and was able to negotiate a good deal on a 2012 Camry while we were there. The new dealership is wonderful and we were made to feel right at home throughout the day. We really like the new car and are now a two Toyota family. We are looking forward to many trouble free miles from both vehicles. Great dealership with great people. More

Ann went out of her way to make the visit a good experience. Costs are always more than a person would like to pay, but reasonable. experience. Costs are always more than a person would like to pay, but reasonable. More

From the moment that David greeted me to the moment I drove away from Germaine, I felt I was working with someone I could trust. I came to Germaine very apprehensive and concerned about a problem I was e drove away from Germaine, I felt I was working with someone I could trust. I came to Germaine very apprehensive and concerned about a problem I was experiencing with my 2007 Scion, which I purchased there. David showed me around the new building and I must say I was very impressed with what I saw. He offered me snacks and beverages and then to my amazement, David told me I could sit at any computer station and go online, if I wished to. I am a Graduate student in the Mental Health Counseling field and I had homework to do! Later, David came to talk to me about my car and described exactly what the problem is. He then gave me several options, which I really appreciated. I felt so much better when I left the garage than when I drove in and you can credit David for that. He is such a gentleman and so professional. In addition, he seems to genuinely care about the customers he works with. I will return to Germaine for service in the near future because of the treatment I received from David. In my opinion, he delivers what I call "great customer service." I will definitely refer my friends to Germaine and tell them to ask for David Wade! More

Without a doubt, Paul is the best salesperson I have ever dealt with buying anything of value, let alone cars. He obviously knows what he is doing but his people skills are exceptional. I felt comfortable fr dealt with buying anything of value, let alone cars. He obviously knows what he is doing but his people skills are exceptional. I felt comfortable from the first minute of talking with him. I really wish everyone I deal with in the future (not just Toyota) are of such a quality as him. You are lucky to have someone with his experience and people skills. I do not believe I would have really bought a car this last Saturday if he had not been the salesperson for me when I came in. He understands people. If the rest of the people in the world that sell items took a class from him they would learn much about how to deal with people. I am happy and excited about having Toyota back in our family. Michael R. Adams More

I RECENTLY PURCHASED A 2012 TOYOTA CAMERY HYBRID AND LOVE THE PERFORMANCE OF THE AUTOMOBILE. MY SALESMAN RONY LEVY HAS BEEN SUPER TO WORK WITH AND VERY HELPFUL. I WILL RECCOMEND HIM TO ALL MY FRIENDS. I RECE THE PERFORMANCE OF THE AUTOMOBILE. MY SALESMAN RONY LEVY HAS BEEN SUPER TO WORK WITH AND VERY HELPFUL. I WILL RECCOMEND HIM TO ALL MY FRIENDS. I RECENTLY NEEDED HELP WITH MY ENTUNE FEATURE AND RON SPEND OVER AN HOUR WITH ME TO GET THE PROGRAM WORKING CORRENTLY AND HE SPENT TIME TO SHOW ME HOW EVERYTHING WORKS. THIS IS THE WAY TO TREAT CUSTOMERS, FANTASTIC. More

After having a less than positive experience at another Toyota dealership, I stopped by Germain Toyota of Naples to see if they had the car I was looking for. I was greeted right away by Jan Christopher, a Toyota dealership, I stopped by Germain Toyota of Naples to see if they had the car I was looking for. I was greeted right away by Jan Christopher, and although they did not have the car I was looking for on their lot, she got to work right away to locate exactly what I was looking for. From that moment on, Jan was quick to communicate with me on the status of the vehicle as it made its way to their lot. Any questions that I had, she responded right away with a thoughtful answer. Throughout the buying process, Jan was professional, friendly, and eager to be sure that I was completely satisfied with my purchase. Even after the purchase, she has been available to answer my questions and has called me on a couple of occasions to be sure that everything was going well with my new car. This was, by far, the best car-buying experience I have ever had! More

Ever since moving to Naples from Cleveland Ohio, I've had the good fortune of addressing all of my vehicle needs at Germain Toyota. I moved down with a 2005 4-Runner and a 2009 Corolla; both always maintain the good fortune of addressing all of my vehicle needs at Germain Toyota. I moved down with a 2005 4-Runner and a 2009 Corolla; both always maintained by my dealership in Ohio. Upon arrival in Florida and finding I needed some service for my 4-Runner, I contacted my Ohio Dealership Service Manager to ask if they could recommend a dealership in Naples. Due to their familiarity with the Germain Dealership in Columbus, Ohio, they advised me that Germain was very highly recommended and had a great reputation. I found that Germain Toyota has earned that reputation and my continued business by the way they treat their customers. Garon Skender has assisted me with all of my service needs and this June when we decided to purchase a new vehicle, there was no other place we considered. After finding a vehicle of interest on line, I reached out to Salesperson Jan Christopher who was nothing short of amazing in her interest and dedication to help us find the right Toyota for our interests and needs. I would recommend Jan very, very highly to all my friends who may be in the market for a new car. More

I recently just worked with employee Alex Fisher on purchasing a new car, and was very satisfied with the experience. Alex was very helpful and kind throughout the process, which can normally be somewh purchasing a new car, and was very satisfied with the experience. Alex was very helpful and kind throughout the process, which can normally be somewhat stressful. He showed me all of the options I would have in my price range and I felt he really wanted what was best for me. I would highly recommend him to anyone who is looking to buy a new car! I'm glad there are such helpful hardworking car-salesmen out there like Alex. More