Germain Toyota of Naples

Ann is the greatest. She is honest and up front and forward with you. I always recommend her to my friends because I know they will not be mislead as they would be with other auto service retailers; th forward with you. I always recommend her to my friends because I know they will not be mislead as they would be with other auto service retailers; this is why she has so many return customers including me. Julie Williams More

Love the new format for service on cars. Everyone was friendly. Service was fast and especially loved the fact that the service rep handled everything from checking me in to checking me out! He was frien friendly. Service was fast and especially loved the fact that the service rep handled everything from checking me in to checking me out! He was friendly, informative and helpful in explaining the process and what was done and needed to be done in the future. Germain gets a big Thumbs up and a 10 for their service and new process. Ada Rhodes (I purchased my Corolla in 2004 and have had it serviced at Germain everytime!) More

I love coming to this dealership because the Customer service is wonderful. The employees are friendly and knowledgeable and I can get in and out in a timely manner. I love the new facilities as well. service is wonderful. The employees are friendly and knowledgeable and I can get in and out in a timely manner. I love the new facilities as well. More

why 5 stars? This is where I will be purchasing my next toyota! Garren was great - he gave me a detailed copy of estimates for other service repairs toyota! Garren was great - he gave me a detailed copy of estimates for other service repairs More

great sercice and the ambient was very pleasing. I would recomend to everyone the service.I was greeted ad\and respected, I was taken to a mini tour of the location. recomend to everyone the service.I was greeted ad\and respected, I was taken to a mini tour of the location. More

Dave & Gavin in Service are awesome!! Their Dave & Gavin in Service are awesome!! Their customer service skills are superior. The entire service dept is professional and cordial. I know that w Dave & Gavin in Service are awesome!! Their customer service skills are superior. The entire service dept is professional and cordial. I know that when I schedule my appointment that I am going to be taken care of! They are great!! I would highly recommend them! More

Great fast and friendly service. This was the first time I had to bring my new car in to be serviced. I was not sure exactly where to go, however by the time I was out of my car Garon was greeting me and he I had to bring my new car in to be serviced. I was not sure exactly where to go, however by the time I was out of my car Garon was greeting me and helping me out. The service was quicker than expected. Easy in and out. More

Took my car for oil change and tire rotation. My . car is toyota camry v6. Service on my car was done for v4. It had alignment done 3 months ago. Alignment is out already. When I talked to Garon, Assi is toyota camry v6. Service on my car was done for v4. It had alignment done 3 months ago. Alignment is out already. When I talked to Garon, Assistant Service Manager, in regards to alignment issue, he said he would be able to do complimentry adjustment. After doing break flush, oil change, my bill was about $ 174 and change. When I drove off the lot, I realized alignment is not done because car pulls on one side just like before. I called Garon Immidiatly back and no answer so i left him a message. Its been over an hour, no answer from him. Called for service manager, no answer and left a voice mail, still no respose. They did not loose one customer but lot more because I just told my friends and none of them are going back. More

I was greeted promptly and courteously by Ann-Marie for regular maintenance service to my 2012 Tundra Pick-up. Everything was explained well and I was taken to the customer waiting area. Following servic regular maintenance service to my 2012 Tundra Pick-up. Everything was explained well and I was taken to the customer waiting area. Following service, the bill was explained and Ann-Marie told me that she would be my intermediary if I needed anything else or had questions. Ann-Marie was great - and I had an excellent overall experience. More

acceptable wait time for vehicle repair; price of tire was expensive, but it needed to be replaced and there was no time to go elsewhere. professionalism and timeliness was the reason for the rating. was expensive, but it needed to be replaced and there was no time to go elsewhere. professionalism and timeliness was the reason for the rating. More