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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

October 02, 2010

We were going in to peruse and ask why the 'Check Engine' light was on and walked out with a 2010 Toyota Prius (3rd package-sunroof). We had done business at Germain Toyota's Rony Levy in the past, when he s More

by runethemick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Rony Levy
Nov 22, 2010 -

Germain Toyota of Naples responded

"Compassionate, informative, guiding"...this is very high praise for a salesperson. Thank you for taking the time to share your experience with Rony Levy at Germain Toyota. Enjoy your Prius, and tell your friends about Rony.

October 02, 2010

We went to the dealership to look into leasing a new Prius. As we parked, Raymond met us outside the door and guided us through the Prius on display. When I asked about a basic Prius without all the " More

by Victor G. Evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Acle, Raymond Alce
Nov 22, 2010 -

Germain Toyota of Naples responded

Victor, we appreciate your taking the time to share your positive experience. Both Ray Alce and Germain Toyota work to provide excellence. Service is what separates healthy and struggling businesses. Thank you for the feedback.

September 29, 2010

This is our 3rd car that we bought from Rony Levy - he is a great guy and is honest and a joy to work with on buying a car - there is no pressure, just a guy who wants the best for you. He is polite and tru More

by bridget01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Rony Levy
Nov 22, 2010 -

Germain Toyota of Naples responded

Bridget, Rony does want the best for you. Thanks for telling Dealerrater. Wow! Three cars from Rony....Germain Toyota looks forward to seeing you for the 4th and 5th and 6th... Thanks again for taking the time to share this.

September 28, 2010

We had a very good expierence at Germain Toyota, this is my 4th time personally dealing with a new car sale and I have never had such friendly and fast service. My family and I will be returning to this de More

by ccs020607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC
Nov 22, 2010 -

Germain Toyota of Naples responded

We relly appreciate your taking your time to share your postive experience at Germain Toyota. "Friendly and fast service" is a great way to describe TC and how he helps all of his clients. These days, it's all about service.

September 21, 2010

We bought a Toyatas Prius from Ray Alce after visiting another dealer in the area. He worked with us on the price range and we got very close to the price we were looking for. He was very helpful,and was More

by dansweeneyreneecabral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Alce, Raymond Alce
Nov 22, 2010 -

Germain Toyota of Naples responded

Thank you for taking the time to share your experience at Germain Toyota. We are proud to have Ray Alce representing our dealership. The Prius is a unique awesome car. Hey, tell everyone about Ray and Germain Toyota.

September 16, 2010

Rony was fantastic! He is the reason a truck was sold by your dealership to me. I had intended on looking at several of your competitors' trucks that day but Rony was so impressive with his wealth of knowl More

by vendisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Rony Levy
Nov 22, 2010 -

Germain Toyota of Naples responded

Wendy, thank you for your kind words You're right, Rony is a real asset. Enjoy the new Tundra and thank you for taking the time to share your experience at Germain Toyota.

September 14, 2010

Although I was not impressed with my salesman, I was super impressed with the sales manager Jaime Amoroso and the finance manger Ivan Najera. They made the experience overall a good one. The car I purc More

by melyoungs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan najera jaime amoroso, Jaime Amoroso
Nov 27, 2010 -

Germain Toyota of Naples responded

Thank you for your kinda words and time spent on sharif about your experience at Germain Toyota. We value you as a customer and if there is anything we can help you with please let us know.

September 13, 2010

Great service. I wanted a specific color car with a specific option. Only one in a thousand come that way. They found it on the inbound ship and got it before anyone else could intercept it. Then they More

by bob in CT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Christopher
Nov 27, 2010 -

Germain Toyota of Naples responded

Extraordinary service is what makes Germain Toyota. That little “extra” is what sets us apart from all the “ordinary” others. We pride ourselves on making sure that the customer leaves happy and satisfied with their experience. Thanks you for your business and remember to spread the word!

September 12, 2010

very effecient and to the point while still being friendly and answering all my questions . No hard sell - worked backwards from my budget to what my choices were. It was great for being a female bu More

by martydurham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
janice christopher, evelyn morrand, Evelyn Camilo
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on you new Toyota! For you to feel comfortable and relaxed is wonderful to hear. Nothing is more stressful than making a purchase like this. Jan is so happy to hear that you had a wonderful experience and wants to make sure that you tell everyone about your experience and to come see us again soon!

September 12, 2010

We were not only in need of service on our 2003 Sienna, but we also required a new car. Annmarie Roebuck took good care of our service needs, understanding that we had some pressing issues, and took care More

by wmartin2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Annmarie Roebuck, Rony Levy
Nov 27, 2010 -

Germain Toyota of Naples responded

“Our experience was pleasant as possible.” So happy to hear that not only was your service a great experience but the process of purchasing a new car. During such a hectic time and pressure of the decisions made when buying a new car for you to have the comfort on knowing that your other car is being taken car of by the best, and Rony guiding and helping you through the process is a big relief. Please come see us soon and we thank you for your business.

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