
Germain Toyota of Naples
Naples, FL
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I was exceptionally pleased with all areas of your service, from the amenities (free coffee and snacks, renovation of your waiting area and of course the price I paid which was also free. I would abso service, from the amenities (free coffee and snacks, renovation of your waiting area and of course the price I paid which was also free. I would absolutely recommend your service. I am sorry but I don't remember the names of the people I interacted with but they were all polite and professional and friendly. Gail Pica More
Garon was friendly and helpful from the time I arrived. He also provided future direction regarding potential tire replacement in the near future without being pushy, which I appreciate. He also provided future direction regarding potential tire replacement in the near future without being pushy, which I appreciate. More
Total experience was positive. The reception area is comfortable --- personel very helpful. Lights which had "exploded" in our Avalon were replaced at no cost to us due to defect which we were not awar comfortable --- personel very helpful. Lights which had "exploded" in our Avalon were replaced at no cost to us due to defect which we were not aware of. More
Shopping for my new 2013 Toyota Avalon at Germain was a wonderful experience! The new facility was beautiful and the staff was courteous and extremely helpful. I want to especially thank Sales Manager Rafa wonderful experience! The new facility was beautiful and the staff was courteous and extremely helpful. I want to especially thank Sales Manager Rafal Maziarz who worked his magic and helped me get the car of my dreams!! More
Friendly, efficient, enjoyable waiting area. Cleanliness is important to me and germs in Toyota is nice and clean. If I were to be in need of a new car I would shop there. is important to me and germs in Toyota is nice and clean. If I were to be in need of a new car I would shop there. More
As always, Ann was wonderful. The service people recommended some maintainence work that needed to be done and when she checked she agreed that it was past due. I have an appointment to have the rec recommended some maintainence work that needed to be done and when she checked she agreed that it was past due. I have an appointment to have the recommended service done n ext week. More
I have been a customer at Germain Toyota of Naples since 1997 when I bought my first RAV4. I have been completely happy with all the service that I have received for each of the 3 Toyotas that I have owned 1997 when I bought my first RAV4. I have been completely happy with all the service that I have received for each of the 3 Toyotas that I have owned during that time and that is why I have given the rating of "Great" in response to each question. More
My wife and I have purchased several cars at many different dealerships over the past 20 years. This is by far the best dealership ever and the only one I will ever buy or service a car at. different dealerships over the past 20 years. This is by far the best dealership ever and the only one I will ever buy or service a car at. More
the reason i am giving the rating that i am is only because of adam golden and alexander corzo!!!!! i may have bad credit but i have had 3 brand new cars in my life time and i have never ever ever had because of adam golden and alexander corzo!!!!! i may have bad credit but i have had 3 brand new cars in my life time and i have never ever ever had 2 people care so much and try so hard to get me into a vehicle the way these 2 men did!!!! alex and adam gave me the best overall car sales i have ever had and not only that but also the best and only friendship towards a stranger that i have ever had!!!!! i could not ask for a better place to shop for a vehicle!!!! i really hope due to my satisfaction so far i am able to have you all stand up to ur agreement with my warranty and the maintenance of my vehicle. i will be sure to send as many people back as possible and make sure i am a repeat costumer!!! i wish u all the best and a very merry christmas.... More
Great new facilities!!! Love the snack bar. Coffee machine has a lot of choices. Very friendly staff. Will recommend to my friends and coworkers. Al took good care of me. He's the best. machine has a lot of choices. Very friendly staff. Will recommend to my friends and coworkers. Al took good care of me. He's the best. More