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Germain Toyota of Naples

Naples, FL

4.7
1,647 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,647 reviews

March 05, 2014

Have used this dealership to service my vehicle for the past 3 years. Assistant Service Manager Frank Lopez was a pleasure to deal with. Great service experience. More

by sunice12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
March 05, 2014

Went in for basic oil change and met Frank Lopez. Excellent communication with regards to a recall repair to my vehicle. Set up an appointment for the service. I called the day before to see if I More

by Tom4145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
March 05, 2014

I MET WITH MIKE CUNNINGHAM WHO WAS VERY FRIENDLY , KNOWLEGEABLE AND PROFESSIONAL. HE SET ME UP WITH AN APPOINTMENT AND MY CAR WAS FINISHED BEFORE THE PROJECTED TIME.. TOM BARONE More

by TBONE4440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL CUNNINGHAM
March 03, 2014

excellent service here for my 5000 check up excellent facilities made me very comfortable. vey friendly and nice. work done very quickly and comfortable while waiting. More

by auntsilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome George
March 01, 2014

AnnMarie was very professional and knowledgeable! She was able to explain all questions and concerns easily.. I'd give AnnMarie a "10" on all areas of customer service....she's an asset to your company. More

by Lambi1234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann-Marie Roebuck
March 01, 2014

It is. Unfair to give an accurate review of my repair at this time as I have just received my vehicle back today and have only driven it to the airport and back. More

by nancyknapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2014

ANN-MARIE WAS EFFICIENT, FRIENDLY, PROFESSIONAL AND VERY HELPFUL. A VERY POSITIVE EXPERIENCE. CAR WAS READY WHEN SHE SAID IT WOULD BE. THE PROCESSING WAS QUICK AND SMOOTH More

by salemwolf13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann-Marie Roebuck
February 26, 2014

Ann-Marie is funny and extremly thorough. Fun experience. Your dealership is huge and comfortable. Thanks for the coffee and the chips as well as free internet More

by Pdprinzi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann-Marie Roebuck
February 24, 2014

Great sales person, fair deal, good service. They took the time to evaluate my trade effectively and honestly. Marco, the sales person was extremely gracious with purchasing lunch during the transaction. More

by kramroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Galarza
February 22, 2014

Great experience buying a car here, everyone was very friendly and helpful. Our salesman came in on his day off so he could be there when we picked up our car. More

by Djoyadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Marco Galarza
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