Germain Toyota of Naples

As always, Ann was wonderful. The service people recommended some maintainence work that needed to be done and when she checked she agreed that it was past due. I have an appointment to have the rec recommended some maintainence work that needed to be done and when she checked she agreed that it was past due. I have an appointment to have the recommended service done n ext week. More

I have been a customer at Germain Toyota of Naples since 1997 when I bought my first RAV4. I have been completely happy with all the service that I have received for each of the 3 Toyotas that I have owned 1997 when I bought my first RAV4. I have been completely happy with all the service that I have received for each of the 3 Toyotas that I have owned during that time and that is why I have given the rating of "Great" in response to each question. More

My wife and I have purchased several cars at many different dealerships over the past 20 years. This is by far the best dealership ever and the only one I will ever buy or service a car at. different dealerships over the past 20 years. This is by far the best dealership ever and the only one I will ever buy or service a car at. More

the reason i am giving the rating that i am is only because of adam golden and alexander corzo!!!!! i may have bad credit but i have had 3 brand new cars in my life time and i have never ever ever had because of adam golden and alexander corzo!!!!! i may have bad credit but i have had 3 brand new cars in my life time and i have never ever ever had 2 people care so much and try so hard to get me into a vehicle the way these 2 men did!!!! alex and adam gave me the best overall car sales i have ever had and not only that but also the best and only friendship towards a stranger that i have ever had!!!!! i could not ask for a better place to shop for a vehicle!!!! i really hope due to my satisfaction so far i am able to have you all stand up to ur agreement with my warranty and the maintenance of my vehicle. i will be sure to send as many people back as possible and make sure i am a repeat costumer!!! i wish u all the best and a very merry christmas.... More

Great new facilities!!! Love the snack bar. Coffee machine has a lot of choices. Very friendly staff. Will recommend to my friends and coworkers. Al took good care of me. He's the best. machine has a lot of choices. Very friendly staff. Will recommend to my friends and coworkers. Al took good care of me. He's the best. More

Service was great! Very friendly customer service . I love the new building , even the bathrooms smell like a new car! Short wait time is always nice. love the new building , even the bathrooms smell like a new car! Short wait time is always nice. More

I purchased the 2011 Prius from Paul Delmonte a year ago and the followup by Paul has been continuous to this day! He is a fine professional salesman and an outstanding representative of Germain Toyota. Thi and the followup by Paul has been continuous to this day! He is a fine professional salesman and an outstanding representative of Germain Toyota. This Prius was my third (3) purchase of a new vehicle from Germain Toyota since 2002 and the best so far. I had a fine sales experience with Michael Germain in 2006 when I purchased a Sienna, as well. The new sales and service rehab is an outstanding facility for Germain customers! The waiting lounge is first class with comfortable seating and excellent refreshment offerings. The service personnel are courteous and helpful. Luis Lopez Garcia was my service advisor on this first visit and he performed his duties well! The oil chaange and alignment was part of the Toyoto purchase policy, along with the Multipoint Inspection, and everything was in good shape. The complimentary car wash was appreciated and might be a sales tool to offer new car purchasers who would like to wash without the service, as Rudy Luther in Minneapolis provides to his customers. I enjoy this privledge with Germain Lexus Platinum and it makes a difference to me! More

Al did a great job communicating with us. Getting a Al did a great job communicating with us. Getting a loaner car was appreciated and helpful. The detailing looks amazing! I really don't have time Al did a great job communicating with us. Getting a loaner car was appreciated and helpful. The detailing looks amazing! I really don't have time to do cost comparisons and felt Al's information was sincere and trustworthy. I'm relieved to be driving our family in a safe vehicle (especially with a new steering rack). Thanks Al for keeping us well informed throughout the process of repairs. I'll definitely refer friends and family to you! More

I have now purchased three new vehicles from Germain Toyota. Each purchase was enjoyable with the most recent one being the best yet. My sales consultant was Jan Christopher. I usually know more abou Toyota. Each purchase was enjoyable with the most recent one being the best yet. My sales consultant was Jan Christopher. I usually know more about the vehicle I'm purchasing than the sales staff does but that was not the case with Jan. Her level of knowledge on the vehicle was amazing, as if she owned one herself. Her level of friendliness, courtesy and professionalism surprised both my wife and myself and by the time we were finished we felt like we were part of her family. That is also the case with the entire dealership. They go out of their way to take care of you both before and after the sale. I have always had good experiences with the service and parts departments and I would highly recommend both Jan and the dealership without hesitation. More

Toyotas have a good reputation and I have always wanted a fuel efficient car, this is why I chose to purchase a Prius. I chose Germain Toyota because they have a very good reputation of sales and service. fuel efficient car, this is why I chose to purchase a Prius. I chose Germain Toyota because they have a very good reputation of sales and service. More