Germain Toyota of Naples

My experience was horrible. They did not speak to at all prior to taking my vehicle. I had to chase the manager of the dealership to find out what they were doing with my vehi They did not speak to at all prior to taking my vehicle. I had to chase the manager of the dealership to find out what they were doing with my vehicle and then they indicated to me it was my fault regarding the lack of communication. More

Very efficient process and courteous personnel. Happy a shuttle service was available. They even ran my car through the car wash at the end. Happy a shuttle service was available. They even ran my car through the car wash at the end. More

He treated us very kind and with a lot of patience. He is a really nice seller. He is a really nice seller. More

Great attention specifically from Guillermo and Ray . They tried to adjustment our expectations .Both are amazing salespeople They tried to adjustment our expectations .Both are amazing salespeople More

The Best, Damien does a great job. I would refer him to anyone I know and everyone I would refer him to anyone I know and everyone More

I had the best experience at Germain Toyota of Naples. From the moment we walked in the dealership- we were greeted and introduced to Rony Levy-Salesman. The whole process from start to finish was smoot From the moment we walked in the dealership- we were greeted and introduced to Rony Levy-Salesman. The whole process from start to finish was smooth, Bar none. Rony was knowledgeable- professional, funny and just a pleasure to do business with. Shout out to Nick Bastone -Finance Manager who happily worked hard to make this work for me. Thank you both! I am so happy with my new Toyota Camry SE! I will be telling everyone about my experience at Germain Toyota of Naples!! More

The customer service person was professional. The length of time I spent at the dealership was much longer than I anticipaated. The length of time I spent at the dealership was much longer than I anticipaated. More

Fast, efficient and informative. Great experience! I’m sorry but making us type at least 15!words is weird. Great experience! I’m sorry but making us type at least 15!words is weird. More

My first purchase at this dealership was great and now my first service visit was awesome, from the service advisor to the valet 5 stars all around first service visit was awesome, from the service advisor to the valet 5 stars all around More

it seems like they they try hard to take care of costumers. They were extremely busy when I showed up for my 10AM appointment. I was told it wasn’t going to be fast I told him I had another appointm costumers. They were extremely busy when I showed up for my 10AM appointment. I was told it wasn’t going to be fast I told him I had another appointment at 1pm he would try to get me out in time. Around 11:30 started making calls to be picked up so I could get my other car 5 minutes later I was told my car was ready. I asked did all the people that came in at 10 have an appointment,or did they just show up. It seems they all had appointments, I would think they could do a better job scheduling. But I don’t know they maybe that busy every day this time of the year. Overall this visit I was very satisfied. I will go back when I need service. More