Back

Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

Directions

By Type

Showing 1,521 reviews

March 08, 2014

Thank you, Andrew Ctvrtnik. You were outstanding with all my questions and concerns I had regarding my car. Will definitely go back again for my next service. More

by MrsPaolini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ctvrtnik, Andrew Ctvrtnik
March 07, 2014

Painless,, Ann-Marie Roebuck is great. Thank you for being so nice and helpful, I will tell my friends and family. and thanks for taking the car in on such short notice. See you next time. More

by mikeet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann-Marie Roebuck, Ann-Marie Roebuck
March 07, 2014

I was treated very well by both Frank and Ann-Marie. I had an oil change, tires rotated and flushing and replacement of the brake fluid. Everyone I talked to was courteous and helpful. Very much appreci More

by ramoody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez, Ann-Marie Roebuck
March 05, 2014

I MET WITH MIKE CUNNINGHAM WHO WAS VERY FRIENDLY , KNOWLEGEABLE AND PROFESSIONAL. HE SET ME UP WITH AN APPOINTMENT AND MY CAR WAS FINISHED BEFORE THE PROJECTED TIME.. TOM BARONE More

by TBONE4440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL CUNNINGHAM
March 05, 2014

Ann-Marie Roebuck is a paragon of customer service, she was able to take a bad situation and turn it into a positive one, all with a smile. Thank you for your hard work and winning smile. Joe Perei More

by XXX45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann-Marie Roebuck
March 05, 2014

Have used this dealership to service my vehicle for the past 3 years. Assistant Service Manager Frank Lopez was a pleasure to deal with. Great service experience. More

by sunice12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
March 05, 2014

Went in for basic oil change and met Frank Lopez. Excellent communication with regards to a recall repair to my vehicle. Set up an appointment for the service. I called the day before to see if I More

by Tom4145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
March 03, 2014

excellent service here for my 5000 check up excellent facilities made me very comfortable. vey friendly and nice. work done very quickly and comfortable while waiting. More

by auntsilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome George
March 01, 2014

AnnMarie was very professional and knowledgeable! She was able to explain all questions and concerns easily.. I'd give AnnMarie a "10" on all areas of customer service....she's an asset to your company. More

by Lambi1234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann-Marie Roebuck
March 01, 2014

It is. Unfair to give an accurate review of my repair at this time as I have just received my vehicle back today and have only driven it to the airport and back. More

by nancyknapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
126
...