Germain Toyota of Naples

Gina Neill Outstanding customer service! I have recommended this dealership to all of my family and friends. Marco Galarza and Rafal Maziarz were a pleasure to w Outstanding customer service! I have recommended this dealership to all of my family and friends. Marco Galarza and Rafal Maziarz were a pleasure to work with. More

Excessive price POSTED PRICE OF: $4,000 plus MSRP is outrageous. Legality? Will never pay a penny more than MSRP again. Customer relations exceptional. Employee exp POSTED PRICE OF: $4,000 plus MSRP is outrageous. Legality? Will never pay a penny more than MSRP again. Customer relations exceptional. Employee experience - high caliber More

First visit My experience was good but the print out of what was done does not reflect what Richard told me. My a/c needs a new compressor and it will take about My experience was good but the print out of what was done does not reflect what Richard told me. My a/c needs a new compressor and it will take about one month for toyota to get one in for replacement. The service ticket states that a/c is working properly.... Not sure what is going on. More

Great service! I have purchase 2 vehicles from Hector Ortiz and am very happy with my camry. Also Richard Estes in the service area is very helpful. I will always pu I have purchase 2 vehicles from Hector Ortiz and am very happy with my camry. Also Richard Estes in the service area is very helpful. I will always purchase Toyota and service my cars here. They are the best. More

Buying experience Marco Galarza was fantastic in being knowledgeable about our recent purchase of a Toyota Rav4 XLE. Friendly and courteous, we will recommend him to ou Marco Galarza was fantastic in being knowledgeable about our recent purchase of a Toyota Rav4 XLE. Friendly and courteous, we will recommend him to our family and friends. Helping Marco was Kyle who sold us our first Toyota. Thanks to all at Toyota. We love the brand now. Maria and Larry Svancara More

Great experience! Germain Toyota's salesman Jerry, was very knowledgable and helpful! I needed something reasonable, and needed it done quickly. He provided what I ne Germain Toyota's salesman Jerry, was very knowledgable and helpful! I needed something reasonable, and needed it done quickly. He provided what I needed and the process was quick n painless. Thank you! More

The Best Deal in Town Germain is only less than 1 mi. from my residence and I have dealt with them for over 20 years. I have been very satisfied with every detail of my r Germain is only less than 1 mi. from my residence and I have dealt with them for over 20 years. I have been very satisfied with every detail of my requests. Not only is Geff Smith very handsome, he is very knowledgable and friendly. I will always go to Germain. Kathleen Wiesenbaugh More

review of experience tony vazquez was a pleasure to work with. he was knowledgeable and very easy to talk to . no betting around the bush..he listened to my concerns whic tony vazquez was a pleasure to work with. he was knowledgeable and very easy to talk to . no betting around the bush..he listened to my concerns which in the past i had a very different experience...i bought and leased multiple cars from germain and this was the first time i felt comfortable.....as for ray lace, he's just the perfect gentlemen and a pleasure to deal with...he's calm and not pushy which is a complete turn off....BUT i think its a little tooooo much having 3 guys greet you a the door.....you feel you're going to be attacked....NOT GOOD More

WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE I WENT TO GERMAIN TOYOTA TO PURCHASE A CAR FOR MY DAUGHTER. I WENT TO THE DEALERSHIP ON 6 OCCASIONS BECAUSE I KEPT GETTING "CALLED BACK TO DO THE DEA I WENT TO GERMAIN TOYOTA TO PURCHASE A CAR FOR MY DAUGHTER. I WENT TO THE DEALERSHIP ON 6 OCCASIONS BECAUSE I KEPT GETTING "CALLED BACK TO DO THE DEAL". IN THE END, THE "DEAL" WAS ALWAYS THE SAME....PAY MORE MONEY THAN I WAS ORIGINALLY QUOTED BECAUSE OF "CREDIT CHANGES, RESIDUAL VALUE CHANGES OR OTHER CHANGES NOT TOLD TO ME THE FIRST TIME. MY ADVICE. TURN AND RUN FROM THIS DEALERSHIP. More

Great service The service, quality of work and the promptness of the service was impressive. Michael Cunningham was very friendly and helpful. He got my car in for The service, quality of work and the promptness of the service was impressive. Michael Cunningham was very friendly and helpful. He got my car in for service even when I didn't have an appointment. More