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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

June 04, 2024

Awesome mechanics Did A Great Job. I got AC Flushed & Mildew Cleaning and Alignment and A Few other Services On My 4×4 Limited. Thanks Family At Germain Toyota. More

by Sunshine27.wj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 04, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that our mechanics at Germain Toyota of Naples provided excellent service on your 4x4 Limited! Thanks for trusting us with your vehicle's needs.

June 04, 2024

Ebron Edwards is a great sales man that actually cares about making sure you get the right car for your life. So grateful for him and the whole exceptional crew at Toyota of Naples. Thank you for a wonder More

by cc4travel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebron Edwards, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Jun 05, 2024 -

Germain Toyota of Naples responded

We're so glad to hear that Ebron and the team at Germain Toyota of Naples provided you with a wonderful experience. Thank you for your kind words! Enjoy your new car!

June 03, 2024

I have serviced my 2 Toyota vehicles at Germain for the past 3-4 years. I've used Dameion as my service advisor for most of the time and I have to say, he's pleasant to work with. Dameion has a great perso More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameion Reed
Jun 03, 2024 -

Germain Toyota of Naples responded

Sal, we're delighted to hear that Dameion has been providing you with excellent service over the years at Germain Toyota of Naples. Thanks for your continued trust and recommendation!

June 03, 2024

Service department is friendly. Have been using their shop for more than 10 years. Reasonable amount of time to wait for the vehicle. More

by Nhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Olvera
Jun 03, 2024 -

Germain Toyota of Naples responded

Thank you for being a loyal customer of Germain Toyota of Naples for over 10 years! We're glad to hear our service department continues to meet your expectations. We appreciate your support and look forward to serving you again soon!

June 01, 2024

Dominic, was wonderful and worked well with us. My son loves his new Toyota Camry More

by Kingston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RSM Solutions Inc., Josh James, Brian Keny, Ryon Weiben
Jun 03, 2024 -

Germain Toyota of Naples responded

We love to hear Dominic delivered a fantastic Germain Toyota of Naples experience! We wish your son many safe and happy miles in the new Toyota Camry.

May 31, 2024

Very friendly atmosphere and Sales People are very professional . Place is very clean and very organized More

by stefannowakowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iza Ramirez
Jun 03, 2024 -

Germain Toyota of Naples responded

Stefan, we're delighted to hear you enjoyed the friendly atmosphere and professionalism at Germain Toyota of Naples. Thanks for sharing your experience!

May 29, 2024

Other then the hour and a Half plus wait just to have my tires rotated everyone was very professional and nice More

by peaches728
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 29, 2024 -

Germain Toyota of Naples responded

Thank you for your patience! We're glad to hear that our team at Germain Toyota of Naples provided professional and friendly service. We appreciate your feedback!

May 23, 2024

Erik Torres was excellent. His knowledge and explanation of went wrong with the car was great. I trust his opinion. He is a great asset to Toyota. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Torres
May 24, 2024 -

Germain Toyota of Naples responded

Hank, we're delighted to hear Erik provided such excellent service at Germain Toyota of Naples. Thanks for sharing your trust and positive experience!

May 22, 2024

Very accommodating and helpful. Staff was professional and personable and courteous. Would highly recommend. Alex was great. More

by Disque8994
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
May 22, 2024 -

Germain Toyota of Naples responded

We're delighted to know you had a positive experience with Alex and the rest of our team at Germain Toyota of Naples. Thanks for recommending us, we appreciate it!

May 20, 2024

it is great but leaves the customer i. limbo for as much as over 8 hours in service. More

by martybrownflmarty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Detri
May 23, 2024 -

Germain Toyota of Naples responded

Marty, thank you for leaving Germain Toyota of Naples a review. We apologize for any lack of follow-up and would be happy to discuss further any ongoing questions you have.

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