Germain Toyota of Naples

Anthony was excellent in getting my car set up for the recall, and my services, my experience with Germain Toyota have been an excellent experience. recall, and my services, my experience with Germain Toyota have been an excellent experience. More

No pressure from the dealer. Everything was expedited quickly. Would highly recommend my salesman Micheal Miller Everything was expedited quickly. Would highly recommend my salesman Micheal Miller More

Great professional service from the initial contact thru the whole process of buying my new Toyota Tacoma! It was the best dealership I’ve ever worked with buying a vehicle! Hands down! They explained every the whole process of buying my new Toyota Tacoma! It was the best dealership I’ve ever worked with buying a vehicle! Hands down! They explained every step of the process clearly and would stop and answer any questions I had. I would definitely refer my friends and family to do business at Germaine Toyota! More

I think the fact that they think that people aren't smart enough to figure out how the process is done when you buy a car. These guys needs training on speaking with customers as clients. Not a fat commision enough to figure out how the process is done when you buy a car. These guys needs training on speaking with customers as clients. Not a fat commision. More

Brian was a good salesman. He explained everything he did not try to push us into buying it but explain all of the positives of the car and we appreciate that very much. He explained everything he did not try to push us into buying it but explain all of the positives of the car and we appreciate that very much. More

Brought my Sienna in for routine service, BUT, the service I received was anything but routine. Luis Tirado took care of me above and beyond normal expectations by great communication up front, timel service I received was anything but routine. Luis Tirado took care of me above and beyond normal expectations by great communication up front, timely updates during the service and and a thorough explanation of the work completed when I picked up my car. I have never receives such outstanding service at any other dealership!! More

The managers are condescending. They have poor attitudes and fo not work well with women. Rude remarks as the walk away with other employees. Very unprofessional. They have poor attitudes and fo not work well with women. Rude remarks as the walk away with other employees. Very unprofessional. More

Relaxed environment with a wonderful Rome Italy born Rep. , creating a true Naples experience. My wife and I highly recommend Germain Toyota. Was told as we entered we were a "Double Loyal Customer" since we , creating a true Naples experience. My wife and I highly recommend Germain Toyota. Was told as we entered we were a "Double Loyal Customer" since we had purchased 2 vehicles prior from Germain Toyota. If I had one negative comment, it was they didn't give us any add one's like a Trailer Hitch or any bonus for our loyalty. All in all, Bryan was a gentleman and has checked in after one day checking if he could help with anything. Kudos to Bryan R. & Tough Tony (lol) More

Great customer service and very friendly knowledgeable people. I have always had great service with them people. I have always had great service with them More

Knowledge patience caring eloquent resesrchful vehicle expert timely exception professional meets client needs reliable efficient expert timely exception professional meets client needs reliable efficient More