
Germain Toyota of Naples
Naples, FL
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Excelente vendedor, crea todas las condiciones, para que el cliente salga satisfecho y con su meta cumplida, en fin siempre lo recomendaré y será mi vendedor favorito el cliente salga satisfecho y con su meta cumplida, en fin siempre lo recomendaré y será mi vendedor favorito More
Our sales person, Juan Hernandez, was very polite and attentive. If he could not answer questions, he would find someone that could help him. He kept us informed during the entire purchasing process. attentive. If he could not answer questions, he would find someone that could help him. He kept us informed during the entire purchasing process. More
Per usual this place is a complete mess. I pull into the bay - and others who have pulled in after me are helped before I am. I finally am helped and then am told that Luis will be working w I pull into the bay - and others who have pulled in after me are helped before I am. I finally am helped and then am told that Luis will be working with me. I sat and waited for 30 minutes before I went up and asked when I was going to have a Service Advisor speak with me - my car didn't even get into queue until after I had been there for 40 minutes - 30 of which after my scheduled appointment time. The management at this place is clearly brain dead. GET RID OF THOSE CUBES THAT YOUR PEOPLE LOVE TO HIDE IN AND GET THEM AT PODIUM DESKS LIKE EVERY OTHER EFFICIENT AND EFFECTIVE DEALER OUT THERE. There is never enough seating in the waiting area, the Wifi is slow as xxxx, and the cell service for Verizon is a dead zone at this location. If you're going to suck at being efficient, at least keep your customers entertained or have the ability to work from there (this location could use some working spaces as well). I'd really love a different brand to build another Toyota dealership farther south so we wouldn't have to deal with Germain's mess. More
El trato y respeto es excelente tanto de el Sr Esteban, como del Sr David. Les agradezco mucho por toda la ayuda brindada, los reconiendo al 100% como del Sr David. Les agradezco mucho por toda la ayuda brindada, los reconiendo al 100% More