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Germain Toyota of Naples

Naples, FL

4.7
1,737 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,737 reviews

January 07, 2026

They are attentive, comrades. Selvisial Good boss Good employee Good people are human and friends More

by manursquierl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean germain
Jan 07, 2026 -

Germain Toyota of Naples responded

Thank you for the positive feedback! We are glad to hear our team is attentive and that you had a good experience with our employees and management at Germain Toyota of Naples.

January 04, 2026

My service agent Daniel Ch. always provides premier customer service, keeps me updated on the status of my vehicle , and is pleasant. It’s always a pleasure coming to Germain To More

by Maria D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ch.
Jan 06, 2026 -

Germain Toyota of Naples responded

Maria, we are proud to hear Daniel consistently delivers top-notch service. Thank you for choosing Germain Toyota of Naples and see you next time!

January 04, 2026

Excellent customers service. The process of sale was clear and professional by the salesman Marcos Bitelo, he is the best at the Toyota dealer. I have been buying Toyotas sinc More

by Humberto.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Bitelo
Jan 06, 2026 -

Germain Toyota of Naples responded

Humberto, thank you for your loyal business and stellar review! We truly appreciate your kind words about Marcos and your continued trust in our team. We look forward to seeing you again at Germain Toyota of Naples! Safe travels!

January 02, 2026

Dealer representatives keep me informed of the procedures as they were happening. Photos they sent showed what was happening. More

by ronjackie12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 05, 2026 -

Germain Toyota of Naples responded

We're delighted to hear that our team kept you informed every step of the way at Germain Toyota of Naples. Thank you for choosing us and for sharing your feedback, Ron!

December 31, 2025

Good service Toyota from Naples a good customer service I went to the maintenance of my truck and it was fast thank you boy Hunter who attended me very friendly More

by javier_sandoval_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 05, 2026 -

Germain Toyota of Naples responded

Hi Javier! Thank you for choosing Germain Toyota of Naples and for sharing your awesome feedback about Hunter. We look forward to your next visit!

December 30, 2025

Rudy worked very hard to get my car serviced. He alerted me of the recall on my car stating it would be an hour and a half extra wait time. He kept me informed about the progress. He is extrem More

by Ninimanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Dec 31, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your fantastic feedback about Rudy! We appreciate your business and we hope to see you again at Germain Toyota of Naples. Safe travels!

December 29, 2025

I had a great experience with the dealer service—professional, efficient, transparent communication, and the work was completed exactly as promised. More

by Handelv33
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 29, 2025 -

Germain Toyota of Naples responded

We're thrilled to hear you had a great experience with our team! Thank you for choosing Germain Toyota of Naples and for sharing your feedback. Safe travels ahead!

December 26, 2025

Brian was excellent. Good communication through the entire service. Kept me updated as I was waiting. More

by Eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 29, 2025 -

Germain Toyota of Naples responded

Eddy, we're pleased to hear Brian's communication kept you informed and at ease throughout your wait with us at Germain Toyota of Naples. Your feedback means a lot to us!

December 24, 2025

I had my 2025 leased Camry serviced last week. Hunter and the entire staff were professional and most accommodating to me since I was wearing a medical boot. They took care of my maintenance and More

by kmorrone1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Dec 26, 2025 -

Germain Toyota of Naples responded

It's awesome to hear that Hunter and the team made your service visit go smoothly and quickly! Thank you for choosing Germain Toyota of Naples, we wish you safe travels ahead.

December 22, 2025

Great place to take your car for services. I always get updates on my car while waiting. More

by Philivecivil16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie
Dec 23, 2025 -

Germain Toyota of Naples responded

Phil, thank you for taking the time to review Germain Toyota of Naples!

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