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Germain Toyota of Naples

Naples, FL

4.6
1,543 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,543 reviews

January 04, 2025

The Sales persons are very nice and caring they care about you as a family,I would send a friend to buy a car from that dealer, the place is very clean and the sales persons have a great sense of humor, More

by Blessings Jeanwalker1601
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DIMITRI HAYNES
January 02, 2025

Excellent dealership and Eric Hart has been my sales person for the last 11 years. Always come through with a great product and price! More

by gmaxdesigninc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hart
Jan 02, 2025 -

Germain Toyota of Naples responded

Thank you for your loyalty and support over the years! We're delighted to hear that Eric consistently provides excellent service at Germain Toyota of Naples. We look forward to continuing our relationship with you in the future!

December 29, 2024

Large they met my deal. Delivery was on time. Lots of patience. Very organized dealership. More

by Janet
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh James
Dec 31, 2024 -

Germain Toyota of Naples responded

Janet, it was our pleasure to assist you. Thank you from all of us here at Germain Toyota of Naples!

December 20, 2024

Darle las gracias a todos los trabajadores de la toyota que atendieron mi servicio. Muy bueno More

by Yadelis1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Ryon Weiben
Dec 26, 2024 -

Germain Toyota of Naples responded

Yadelis, nos aseguraremos de hacerle llegar a nuestro equipo su amable mensaje! Gracias por destacar el trabajo de Germain Toyota of Naples.

December 18, 2024

One of the employees was so helpful and kind. I wish I could remember their name but almost all employees at this location are awesome. I do recommend doing business with them! More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Dec 18, 2024 -

Germain Toyota of Naples responded

Ana, thank you for recommending Germain Toyota of Naples! We're delighted to hear our team made a positive impression on you. We look forward to assisting you again in the future!

December 18, 2024

It was a pleasant experience purchasing my vehicle at Germain Toyota Naples. April, Tony and Ryon are professional, knowledgeable, friendly and accommodating! Thank you for your help with purchasing my v More

by sgreenberg4869
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
April, Tony and Ryon
Dec 18, 2024 -

Germain Toyota of Naples responded

We're thrilled to hear that April, Tony, and Ryon provided you with a pleasant experience at Germain Toyota of Naples. Thank you for choosing us again for your second Toyota purchase! Enjoy the ride!

December 17, 2024

Efficient, polite, knowledgeable, friendly, and advisor was very detailed in his explanation of my car’s condition. He definitely is an asset to the dealership. 😊 ⭐️⭐️⭐️⭐️⭐️ More

by Jprcanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Dec 17, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your experience with us at Germain Toyota of Naples! We're delighted to hear that our advisor provided efficient and detailed service. We appreciate the kind words and look forward to assisting you again in the future!

December 16, 2024

I would have given the dealership five stars, but I have deducted two stars. I would like to start by saying the purchasing process was a good experience and the salesman was very helpful and understanding More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cruz
Dec 16, 2024 -

Germain Toyota of Naples responded

Scott, thank you for sharing your experience with us. While I'm glad to hear the purchasing process went well, I apologize for the issue with your windshield wipers and any inconvenience it caused. Your safety is important to us, and we would like to address this matter further. Please feel free to reach out at your convenience so we can make things right. Thank you, Ryon Weiben - General Sales Manager - rweiben@germain.com

December 15, 2024

Timely, professional and well done ahead of schedule with great care and accuracy. Easy to work with More

by bstrommen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Dec 16, 2024 -

Germain Toyota of Naples responded

Thank you for the kind words and trust in our service at Germain Toyota of Naples! See you next time!

December 12, 2024

Great experience All questions asked and answered. Will be back for service after 1st of year More

by Kathy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 12, 2024 -

Germain Toyota of Naples responded

We love to hear it! We look forward to welcoming you back next time, Kathy. Safe travels!

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