Germain Toyota of Naples

Ann was great as my service representative. I was half an hour late for my appointment, and had a doctors appointment I had to get to after my service work was done. Ann was able to work me in I was half an hour late for my appointment, and had a doctors appointment I had to get to after my service work was done. Ann was able to work me in so I was able to get to the appointment with my physician. The work was done but trouble lights were on that were not on when I brought the Sierra in for service. Ann went to work at getting that rectified. My only complaints are that the dealership is extremely busy (due to their quality work) and that their coffee machine is out of order. LOL Highly recommend this dealership. More

Excellent customer service. Dahiana Caba went above and beyond. I will come back for my next service. Dahiana Caba went above and beyond. I will come back for my next service. More

The service part including Marco was wonderful. Jasmine, at the time of receiving the car after service was rude and unattentive Jasmine, at the time of receiving the car after service was rude and unattentive More

I was more than satisfied. Ann Roebuck was very personal,real and efficient. The head mechanic explained what the problem was, fixed it and was very personable. Thanks for be Ann Roebuck was very personal,real and efficient. The head mechanic explained what the problem was, fixed it and was very personable. Thanks for being kind and sincere.👏👏👍👍😁😁 More

Considering the fact that pretty much all dealerships work on the same principle (squeeze the most money out of you) I can say that my sales people managed to make the whole deal stress less. Joshua is a work on the same principle (squeeze the most money out of you) I can say that my sales people managed to make the whole deal stress less. Joshua is a down to earth guy with a calming demeanor, which creates a relaxing atmosphere. More

My service writer communicated well with the service technician and the repair was excellent. I am very happy with Germain Toyota’s service department. technician and the repair was excellent. I am very happy with Germain Toyota’s service department. More

Once again we received excellent service at Germain Toyota of Naples. Everyone there treated us in a professional and polite manner. Most of all we appreciated the outstanding.service we received fr Toyota of Naples. Everyone there treated us in a professional and polite manner. Most of all we appreciated the outstanding.service we received from Luis. More

We had an excellent experience with Roberto Perez in the purchase of our 2008 Toyota Sienna. He was very kind and professional and worked to get us a good deal on our trade in and final purchase price. He m purchase of our 2008 Toyota Sienna. He was very kind and professional and worked to get us a good deal on our trade in and final purchase price. He made sure our vehicle was serviced when we picked it up. This was a wonderful surprise since it was serviced COMPLETELY. As it was a Saturday, Roberto also assisted us in getting in contact with our insurance company so we could drive home. We are very appreciative and recommend Germain Toyota! More

Anthony was very professional and helpful throughout the process He explained every part of the process to me. process He explained every part of the process to me. More