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Germain Toyota of Naples

Naples, FL

4.7
1,607 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,607 reviews

April 01, 2025

Excelente vendedor, crea todas las condiciones, para que el cliente salga satisfecho y con su meta cumplida, en fin siempre lo recomendaré y será mi vendedor favorito More

by Wilberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael, Josh James, Brian Keny, Steve Detri
Apr 01, 2025 -

Germain Toyota of Naples responded

Wilberto, gracias por compartir su experiencia con nosotros en Germain Toyota of Naples. Nos alegra saber que nuestro equipo cumplió sus expectativas y le hizo sentir satisfecho. Esperamos verle de nuevo pronto!

Apr 02, 2025 -

Wilberto responded

Con el área venta siempre he estado satisfecho y muy bien atendido, pero tengo muy mal opinión sobre el área de servicio, si pudiese en el periodo de garantía realizar los mantenimientos y revisión del auto en otro DILER lo haría,, tuve mala experiencia con mi auto anterior TOYOTA CAMRY 2025, fueron muy superficiales en la inspecciones que le realizaron

March 29, 2025

Buena la atención me ayudaron con lo q estaba buscando la verdad si me sirvió gracias More

by javierbatista5598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leandro
Mar 31, 2025 -

Germain Toyota of Naples responded

Javier, nos alegra leer que su experiencia en Germain Toyota of Naples ha sido positiva! Gracias por su apoyo.

March 26, 2025

Pleasant experience all members were very helpful will continue to do business there and recommend them More

by Firemn3836
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri
Mar 26, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your positive experience with Germain Toyota of Naples! We're delighted to hear that our team was helpful and look forward to serving you again in the future. Your recommendations mean a lot to us!

March 25, 2025

Very good service, pleasant, attentive, on time, sorry car wash was not available, was tire rotation necessary though at 5000 miles? More

by bisnairejp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Detri
Mar 27, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your feedback with us! We're glad to hear that the service at Germain Toyota of Naples was pleasant and attentive. We apologize for any inconvenience regarding the car wash, and we'll be sure to address your question about tire rotation during future visits. Safe travels!

March 24, 2025

Our sales person, Juan Hernandez, was very polite and attentive. If he could not answer questions, he would find someone that could help him. He kept us informed during the entire purchasing process. More

by Ned
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Grenier
Mar 25, 2025 -

Germain Toyota of Naples responded

Ned, we're delighted to hear that Juan provided attentive service during your visit to Germain Toyota of Naples. Thank you for sharing your experience with us!

March 20, 2025

Per usual this place is a complete mess. I pull into the bay - and others who have pulled in after me are helped before I am. I finally am helped and then am told that Luis will be working w More

by Fieksocir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh James, Steve Detri
Mar 28, 2025 -

Germain Toyota of Naples responded

It's disappointing to hear about your experience, and I apologize for the delays and inconvenience you encountered. We strive for efficiency and want our customers to feel comfortable during their visits, so this feedback is valuable as we work toward the necessary improvements. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Martin Olvera Jr - Service Manager - (239) 431-2434

March 17, 2025

Para mí es el mejor, es el único Dealer donde voy a comprar desde que estoy en este país. More

by KubanalindaDaimy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 17, 2025 -

Germain Toyota of Naples responded

Gracias por hacer negocios con nosotros en Germain Toyota of Naples! Estamos felices de saber que su experiencia fue positiva.

March 16, 2025

El trato y respeto es excelente tanto de el Sr Esteban, como del Sr David. Les agradezco mucho por toda la ayuda brindada, los reconiendo al 100% More

by Ana Fonseca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban,David
Mar 17, 2025 -

Germain Toyota of Naples responded

Ana, gracias por la recomendación! Nos alegra saber que Esteban y David le brindaron un excelente servicio en Germain Toyota of Naples. Estamos aquí para ayudarle siempre que lo necesite!

March 12, 2025

El mejor servicio,atención al cliente,lo recomiendo 100 por ciento,estoy satisfecha con todo,muchísimas gracias y bendiciones. More

by lisandraas.1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Pico
Mar 12, 2025 -

Germain Toyota of Naples responded

Gracias por compartir su experiencia positiva con Germain Toyota of Naples! Nos alegra saber que está satisfecha con nuestro servicio y atención al cliente. Apreciamos mucho sus recomendaciones y buenos deseos.

March 11, 2025

An excellent experience, good treatment, good price, I recommend this dealer, they have the most honest people in America. More

by Abner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Mar 11, 2025 -

Germain Toyota of Naples responded

Abner, thank you for recommending Germain Toyota of Naples! We're delighted to hear about your excellent experience and appreciate the kind words.

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