
Germain Toyota of Naples
Naples, FL
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We have been having a problem with our service contract and getting our Lexus repaired. It was very frustrating. The Assistant Service Manager, Daniel Chmielowski stepped up and fixed our problem. This is and getting our Lexus repaired. It was very frustrating. The Assistant Service Manager, Daniel Chmielowski stepped up and fixed our problem. This is our sixth Lexus. More
Frank Feinman is my service rep. I was in because of a flat tire, they were able to fit me in on a busy Monday morning. Frank kept me updated and I had the tire replaced, I was out I was in because of a flat tire, they were able to fit me in on a busy Monday morning. Frank kept me updated and I had the tire replaced, I was out of there in 90 minutes. Best service rep I’ve dealt with in 40 years. You can tell this young man loves his job.! More
I’ve had very good experiences with this dealership and salesman Giovanni Santiago. Most recent transaction was the third time I’ve worked with Giovanni, I highly recommend him. salesman Giovanni Santiago. Most recent transaction was the third time I’ve worked with Giovanni, I highly recommend him. More
The service was good, but the wait was longer than expected. Also, was surprised about the additional maintenance that was suggested, particularly since we just purchased the car less than 9 months ag expected. Also, was surprised about the additional maintenance that was suggested, particularly since we just purchased the car less than 9 months ago. More
It has been approximately 5 years since I started taking my vehicles to Germain Toyota to have my vehicles serviced. The tag team of Dameion Reed and Marco Quiroz are hands down awesome. Dameion has many ye my vehicles to Germain Toyota to have my vehicles serviced. The tag team of Dameion Reed and Marco Quiroz are hands down awesome. Dameion has many years of service experience and is extremely knowledgeable and polite. As Dameion transitioned into a different role, his protege Marco has continued in his foot steps. Marco carries similar trates as Damieon. He advised me on what checks the technician was going to perform on my two vehicles and about how long the service was going to take. My vehicles were in for oil changes and tire rotations. My son and I were out of service with work completed and complementary car washes within a couple of hours, respectfully . I highly recommend Germain Toyota to service your Toyota vehicle. Thank you Damieon and Marco. Keep up the good work. June'25 Sal N. More
I have been dealing with Germain Toyota since 2004. I am completely satisfied with the service I receive from Germain Toyota. Lately I’ve been dealing with Victor Handel he is absolutely amazing. I am completely satisfied with the service I receive from Germain Toyota. Lately I’ve been dealing with Victor Handel he is absolutely amazing. More