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Germain Toyota of Naples

Naples, FL

4.7
1,654 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,654 reviews

June 30, 2025

Extremely sufficient and professional about my vehicle experience with lots of options to keep my Camry dependable More

by zebra64l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jul 02, 2025 -

Germain Toyota of Naples responded

We're pleased to hear that your experience at Germain Toyota of Naples was both professional and efficient, with plenty of options for keeping your Camry dependable. Thank you for choosing us!

June 29, 2025

We have been having a problem with our service contract and getting our Lexus repaired. It was very frustrating. The Assistant Service Manager, Daniel Chmielowski stepped up and fixed our problem. This is More

by sharonmlynch007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chmielowski
Jul 02, 2025 -

Germain Toyota of Naples responded

Sharon, we're glad to hear that Daniel was able to resolve the issue with your service contract here at Germain Toyota of Naples. Thank you for trusting us with your vehicle's care!

June 29, 2025

Service dept is very good at keeping you updated as they are servicing your vehicle. More

by vegiali
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it may have been Hunter
Jul 02, 2025 -

Germain Toyota of Naples responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Germain Toyota of Naples Team

June 27, 2025

Frank Feinman is my service rep. I was in because of a flat tire, they were able to fit me in on a busy Monday morning. Frank kept me updated and I had the tire replaced, I was out More

by heintoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Feinman
Jul 01, 2025 -

Germain Toyota of Naples responded

We're delighted to hear that Frank provided such exceptional service at Germain Toyota of Naples! It's great knowing he made your experience smooth and efficient. Thanks for sharing this feedback with us!

June 26, 2025

I’ve had very good experiences with this dealership and salesman Giovanni Santiago. Most recent transaction was the third time I’ve worked with Giovanni, I highly recommend him. More

by vegiali
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Santiago,Tony
Jun 26, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your positive experiences with Germain Toyota of Naples! We're delighted to hear that Giovanni Santiago has consistently provided excellent service. We appreciate your recommendation and look forward to assisting you again in the future!

June 23, 2025

The body shop service on repairing my car was excellent. Juan kept me updated on insurance claims payments. More

by kperry88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 24, 2025 -

Germain Toyota of Naples responded

We're delighted to hear that Juan and the Germain Toyota of Naples team provided excellent service for your car repair. Keeping you informed on insurance claims is all part of our commitment to great customer care!

June 22, 2025

The service was good, but the wait was longer than expected. Also, was surprised about the additional maintenance that was suggested, particularly since we just purchased the car less than 9 months ag More

by donskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Keny
Jun 23, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your feedback with us. We apologize for the longer wait and any surprise regarding additional maintenance at Germain Toyota of Naples. Your input is valuable as we strive to improve our service experience!

June 21, 2025

It has been approximately 5 years since I started taking my vehicles to Germain Toyota to have my vehicles serviced. The tag team of Dameion Reed and Marco Quiroz are hands down awesome. Dameion has many ye More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damieon Reed, Marco Quiroz
Jun 23, 2025 -

Germain Toyota of Naples responded

Sal, thank you for your continued trust in Germain Toyota of Naples! We're over the moon to hear that Dameion and Marco have consistently provided excellent service over the years. Your recommendation means a lot to us, and we'll be sure to pass along your kind words!

June 17, 2025

I have been dealing with Germain Toyota since 2004. I am completely satisfied with the service I receive from Germain Toyota. Lately I’ve been dealing with Victor Handel he is absolutely amazing. More

by Ros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 18, 2025 -

Germain Toyota of Naples responded

Ros, thank you for your continued trust in Germain Toyota of Naples since 2004! We're delighted to hear that Victor has been providing amazing service. We appreciate your loyalty and look forward to serving you again soon!

June 10, 2025

Great people easy to work with and very involved and pleasant will definitely purchase there again More

by Klambert919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keny
Jun 10, 2025 -

Germain Toyota of Naples responded

Thank you for leaving Germain Toyota of Naples a five-star review! We are elated to hear that our team ensured a smooth buying process. Enjoy the ride!

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