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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.7
1,664 Reviews
Call Dealership (888) 722-4942
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,664 reviews

July 25, 2025

Too bad it’s no the first time no happy with the service thank u More

by mastachejavi74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Martin
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July 25, 2025

Professional dealership. Kind and helpful Would highly recommend dealership to family and friends. Great staff More

by Villers24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
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July 25, 2025

Apple careplay Was advertised on their website , but our purchased 2019 tundra didn't have it More

by AJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lorgio, Dave
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Jul 27, 2025 -

Germain Toyota of Naples responded

I am disappointed to see this feedback. We always strive to be transparent and informative with our customers, so I apologize if any information was not conveyed to you during your purchase. Your feedback helps us improve. If you would like to discuss this further, please don't hesitate to reach out. Thank you, Ryon Weiben - General Sales Manager - rweiben@germain.com

July 24, 2025

Good service and they seek to help you with the best possible deal. They give you all the information you need to know. More

by manuel anez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fili Diaz
Report | Print
Jul 25, 2025 -

Germain Toyota of Naples responded

Hi Manuel - We are happy to hear that our team went above and beyond to help you feel well-informed and comfortable from start to finish. Thank you for choosing Germain Toyota of Naples and for sharing your experience! See you next time!

July 21, 2025

The service was great at Germain Toyota of Naples. I followed Hunter dealership service man about changing break oil while I was comfortable inside the Germain office costumer assistance, general spea More

by SiJon4761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter.
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Jul 22, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your wonderful feedback. We appreciate your business, and we hope to see you again at Germain Toyota of Naples!

July 17, 2025

My experience at Germain Toyota was a very pleasant, the service adviser was very courteous and knowledgeable. More

by Padillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Josh James, Brian Keny, Ryon Weiben
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Jul 17, 2025 -

Germain Toyota of Naples responded

A positive experience is what we strive for! Thank you for choosing Germain Toyota of Naples and for sharing your feedback.

July 08, 2025

Very kind and helpful people work there. Marco is great at doing his job I would recommend anyone to go there More

by susanplemons5314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Marco
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Jul 08, 2025 -

Germain Toyota of Naples responded

Susan, your recommendation means the world to us! Thank you for choosing Germain Toyota of Naples and for highlighting Marco's great work.

July 06, 2025

Greeted us promptly and provided our needs for a new vehicle. Cared about customers and provided all detailed info. More

by Villers24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 06, 2025 -

Germain Toyota of Naples responded

Your recommendation of our team means the world to us! Thank you for choosing Germain Toyota of Naples and for sharing your kind words.

July 06, 2025

Went there for service and left with a new car . Thank you Luis for all your help More

by CARGUY1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jul 07, 2025 -

Germain Toyota of Naples responded

Here at Germain Toyota of Naples, we are always thankful for positive feedback from our customers. Thank you for giving Luis a shout-out!

July 06, 2025

The guys the sales department or the most polite while spoken salesman I've ever seen in a car lot. They bend over backwards to do whatever they can to help you. You could not ask for anything more. I've More

by allenstrathman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eyeys, Steve Detri, Ryon Weiben
Report | Print
Jul 07, 2025 -

Germain Toyota of Naples responded

Allen, our team will be thrilled to receive your feedback! Thank you for giving Germain Toyota of Naples your business and highlighting the top-notch service you received. We appreciate your support and hope to welcome you back again down the road!

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