Germain Mazda West

I really liked all the communication with ease of process to completion. Professional and lovely people .. might think of buying a car in near future if find to my liking. to completion. Professional and lovely people .. might think of buying a car in near future if find to my liking. More

My husband and I had an amazing experience with Mazda Germain West and John Bechtel. We own a CX-5 so I knew what I wanted coming in. John was super helpful with getting the car I wanted at a great price Germain West and John Bechtel. We own a CX-5 so I knew what I wanted coming in. John was super helpful with getting the car I wanted at a great price. We will continue to come back and recommend to our family and friends! More

Great communication through the entire process, ordered the car in February and took delivery in May. Final delivery process went quickly. the car in February and took delivery in May. Final delivery process went quickly. More

Everybody was friendly and helpful. Even thought they didn't have in stock exactly what I wanted they had all the elements on other inventory - the model, the color, etc. so I was able Even thought they didn't have in stock exactly what I wanted they had all the elements on other inventory - the model, the color, etc. so I was able to get an excellent idea what the vehicle would look like when delivered. More

I had a fantastic experience at Mazda West, and I can’t say enough good things about Rob in the service department. From the moment I walked in, Rob was friendly, professional, and incredibly knowledgeable say enough good things about Rob in the service department. From the moment I walked in, Rob was friendly, professional, and incredibly knowledgeable. He went above and beyond to make sure everything was handled smoothly and kept me updated every step of the way. It’s rare to find someone who genuinely cares about the customer experience like he does. But it’s not just Rob—every single employee I encountered at Mazda West was outstanding. The team there is clearly passionate about what they do and takes pride in delivering top-notch service. Mazda as a brand continues to impress me with its reliability, design, and performance—and the staff at Mazda West reflect that same excellence. More

It was painless. Talked to Conner, texted a couple times and by the time I got the dealership most of the decisions were made. Conner came to my home, picked me up, a Talked to Conner, texted a couple times and by the time I got the dealership most of the decisions were made. Conner came to my home, picked me up, and I drove home in my new CX 30. More

Everyone was very professional and helpful without being smothering. They didn't over-promise anything they couldn't deliver. smothering. They didn't over-promise anything they couldn't deliver. More

By far the best car-buying experience I have ever had. This dealership sets the bar for how car-buying should be. This dealership sets the bar for how car-buying should be. More

Everything went fine in my first visit to your service facility. Appreciated being able to get an appointment with short notice. Service was done as requested. facility. Appreciated being able to get an appointment with short notice. Service was done as requested. More

They were very polite and friendly from the beginning; they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and studies for about 20 minutes and it was done. It was very easy, convenient, and I'm pleased with the outcome. More