Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Mazda West
Columbus, OH
104 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 104 reviews
June 15, 2025
The sales person, Fatimah was great. She made sure everything went well. 25% interest on a car loan though 😞 She made sure everything went well. 25% interest on a car loan though 😞 More
by MOTHERNATRSSON
Verified CustomerEmployees Worked With
June 14, 2025
Had oil leaking after having it serviced. Jolie was very helpful over the phone and they even brought my car back after it was fixed. Excellent service from everyone Jolie was very helpful over the phone and they even brought my car back after it was fixed. Excellent service from everyone More
by DRLIND525
June 14, 2025
I do not have anything specific to say about this dealer in particular thank you. in particular thank you. More
by KFRAZIER67
June 12, 2025
Good services, very professional and king people. I’m very happy with them, going back for sure. I’m very happy with them, going back for sure. More
by JC
June 10, 2025
Loved everything- went smoothly. Had to wait a while for financial person but it went well! Was under the impression that I’d get Siris on radio for 6 month trial basis but it lit Had to wait a while for financial person but it went well! Was under the impression that I’d get Siris on radio for 6 month trial basis but it literally only worked for 3-4 days. Was disappointed about that! I Didn’t have it long enough to even learn the stations & such to see if I wanted to continue (pay) for it after 6 mos. More
by COUNTRYSUE2003
June 08, 2025
They went above and beyond. Conor was great to work with and very knowledgeable. Definitely will go back there. Conor was great to work with and very knowledgeable. Definitely will go back there. More
by BOCOOK4
June 06, 2025
I did not have to wait to long. The waiting room was very loud and they offered to let me sit in a conference room. Please don’t force people to write. This is annoying. The dealers The waiting room was very loud and they offered to let me sit in a conference room. Please don’t force people to write. This is annoying. The dealership was fine More
by JANMARIEHALEY
Employees Worked With
June 06, 2025
Phillip was great to work with and helped us find the best deal. I would highly recommend Germain West if you are looking to get a new Mazda. best deal. I would highly recommend Germain West if you are looking to get a new Mazda. More
by KAREKARP223
June 04, 2025
Smooth and fast transaction. The walkthrough of the car and features was very informative and concisely demonstrated The walkthrough of the car and features was very informative and concisely demonstrated More
by OSWALD.IVAN.CRUZ
