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Germain Mazda West

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
94 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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1345 Automall Parkway

Columbus, OH

43228

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Showing 94 reviews

July 03, 2025

Very friendly and understanding. Easy to work with. One of the best car buying experiences I have ever had! More

by LILANEFOX
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Jul 03, 2025 -

Germain Mazda West responded

Thank you for sharing your experience with us at Germain Mazda West! We're delighted to hear that our team made the car buying process friendly and easy. Enjoy your new ride!

July 01, 2025

Relatively seamless process. Would have liked more ability to complete the entire process online but good overall More

by STEVENSEEBERG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Germain Mazda West responded

Thanks for your feedback! We're glad to hear the process was smooth at Germain Mazda West and appreciate your input on online options. We'll keep this in mind as we work to improve our services.

July 01, 2025

John Bechtel is one of the most knowledgeable and professional car salespeople I have dealt with in my 73 years. He started out by asking what we are looking for(features) and was knowledgeable about More

by MICHAELGVANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Germain Mazda West responded

Michael, it's fantastic to hear that John provided such knowledgeable and professional service at Germain Mazda West. We're glad he could help you find the perfect Mazda!

July 01, 2025

Easy to schedule appointments. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. More

by SCLEVENGE
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Germain Mazda West responded

Thank you for sharing your experience! We're delighted to hear that our team at Germain Mazda West provided excellent customer service and a comfortable waiting area. We look forward to serving you again in the future!

July 01, 2025

Great environment. Very satisfied with the service I have received at this point. Look forward to future experiences. More

by JLSHAH2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Germain Mazda West responded

Thank you for the positive feedback! We're happy to hear you're satisfied with your experience at Germain Mazda West. We look forward to serving you again in the future!

June 29, 2025

Clean efficient courteous and services my car in a timely manner and provided great customer service More

by THOMAS.LAPRISE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Kanicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Germain Mazda West responded

Thanks for sharing your stellar experience with our team at Germain Mazda West! Safe travels, Thomas!

June 29, 2025

They were wonderful especially John. I would have all my family and friends use Germain west Mazda dealership. Thanks to everyone involved. I love my car. More

by DAVIS5513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Germain Mazda West responded

We're thrilled to hear that John and the team at Germain Mazda West provided you with such a positive experience! Thank you for recommending us to your family and friends, and enjoy your new car!

June 29, 2025

Jacob is a friendly, very likable person. Connor, Ashley and Phillip were very helpful. I appreciate d the clean bathroom. More

by THERESAVARANESE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phill Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Germain Mazda West responded

We're delighted to hear that Jacob, Connor, Ashley, and Phillip made your visit a pleasant one at Germain Mazda West. It's great to know you appreciated our clean facilities too! Thanks for the feedback!

June 29, 2025

Once the part was in stock, the replacement was surprisingly quick. I was expecting a day or two. More

by RONALDHILL
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Hidalgo
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Jul 02, 2025 -

Germain Mazda West responded

We're happy to hear that your Germain Mazda West experience was a smooth success, Ronald! Safe travels!

June 29, 2025

Everyone here was friendly and made the car buying experience quick and painless. Very happy with my purchase. More

by DEZARAEPERRYMOND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phill Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Germain Mazda West responded

We're delighted to hear that your car buying experience was smooth and enjoyable at Germain Mazda West! Thank you for choosing us, and we hope you're loving your new vehicle.

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