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Germain Mazda West
Columbus, OH
60 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 60 reviews
June 12, 2025
Good services, very professional and king people. I’m very happy with them, going back for sure. I’m very happy with them, going back for sure. More
by JC
Verified Customer
June 10, 2025
Loved everything- went smoothly. Had to wait a while for financial person but it went well! Was under the impression that I’d get Siris on radio for 6 month trial basis but it lit Had to wait a while for financial person but it went well! Was under the impression that I’d get Siris on radio for 6 month trial basis but it literally only worked for 3-4 days. Was disappointed about that! I Didn’t have it long enough to even learn the stations & such to see if I wanted to continue (pay) for it after 6 mos. More
by COUNTRYSUE2003
June 08, 2025
They went above and beyond. Conor was great to work with and very knowledgeable. Definitely will go back there. Conor was great to work with and very knowledgeable. Definitely will go back there. More
by BOCOOK4
June 06, 2025
I did not have to wait to long. The waiting room was very loud and they offered to let me sit in a conference room. Please don’t force people to write. This is annoying. The dealers The waiting room was very loud and they offered to let me sit in a conference room. Please don’t force people to write. This is annoying. The dealership was fine More
by JANMARIEHALEY
Employees Worked With
June 06, 2025
Phillip was great to work with and helped us find the best deal. I would highly recommend Germain West if you are looking to get a new Mazda. best deal. I would highly recommend Germain West if you are looking to get a new Mazda. More
by KAREKARP223
June 04, 2025
Smooth and fast transaction. The walkthrough of the car and features was very informative and concisely demonstrated The walkthrough of the car and features was very informative and concisely demonstrated More
by OSWALD.IVAN.CRUZ
June 03, 2025
John and Ashley were great. I had some problems with my bank in purchasing the vehicle, but I was able to put a deposit on the car I wanted and come back in a week once it was I had some problems with my bank in purchasing the vehicle, but I was able to put a deposit on the car I wanted and come back in a week once it was resolved. John came in on his day off and spent a couple of hours highlighting a lot of features in the CX-30 that were super helpful. I genuinely enjoyed the time I spent with them. It's obvious John is a fan of the CX-30 and he gave me some great tips. More
by fauxtoast
June 01, 2025
I would recommend your dealership to family and friends! Great experience from start to finish. Great experience from start to finish. More
by THEHOELLERSIX
June 01, 2025
I went in for a test drive and ended up buying the car! Great service Great service More
by alshantti.fatma
Employees Worked With
June 01, 2025
Great service and awesome salespeople! Definitely be back for future purchases! Thanks to Skyler and Ashley(finance manager) for all their hard work! Definitely be back for future purchases! Thanks to Skyler and Ashley(finance manager) for all their hard work! More
by JOSH_FRAZIER87
