Germain Mazda West

I had a fantastic experience at Mazda West, and I can’t say enough good things about Rob in the service department. From the moment I walked in, Rob was friendly, professional, and incredibly knowledgeable say enough good things about Rob in the service department. From the moment I walked in, Rob was friendly, professional, and incredibly knowledgeable. He went above and beyond to make sure everything was handled smoothly and kept me updated every step of the way. It’s rare to find someone who genuinely cares about the customer experience like he does. But it’s not just Rob—every single employee I encountered at Mazda West was outstanding. The team there is clearly passionate about what they do and takes pride in delivering top-notch service. Mazda as a brand continues to impress me with its reliability, design, and performance—and the staff at Mazda West reflect that same excellence. More

It was painless. Talked to Conner, texted a couple times and by the time I got the dealership most of the decisions were made. Conner came to my home, picked me up, a Talked to Conner, texted a couple times and by the time I got the dealership most of the decisions were made. Conner came to my home, picked me up, and I drove home in my new CX 30. More

Everyone was very professional and helpful without being smothering. They didn't over-promise anything they couldn't deliver. smothering. They didn't over-promise anything they couldn't deliver. More

By far the best car-buying experience I have ever had. This dealership sets the bar for how car-buying should be. This dealership sets the bar for how car-buying should be. More

Everything went fine in my first visit to your service facility. Appreciated being able to get an appointment with short notice. Service was done as requested. facility. Appreciated being able to get an appointment with short notice. Service was done as requested. More

They were very polite and friendly from the beginning; they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and studies for about 20 minutes and it was done. It was very easy, convenient, and I'm pleased with the outcome. More

Thank you for your very kind and punctual response. In addition, the service I needed was communicated to me by text and video, so it was easy to understand. In addition, the service I needed was communicated to me by text and video, so it was easy to understand. More

Took my car early and completed their service quickly, kept me informed of the work and even wash my car kept me informed of the work and even wash my car More

After contacting several dealerships, I chose Germain Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and all questions and concerns were addressed in a professional manner. There was no pressure in the finance office, just good information on options. More

Excellent experience with the whole team there. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. More