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Germain Mazda West
Columbus, OH
241 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 241 reviews
March 26, 2026
Quick and easy. Waiting area is nice and quiet. All the staff are very nice. Waiting area is nice and quiet. All the staff are very nice. More
by stephenbellville
Verified CustomerEmployees Worked With
March 20, 2026
Great experience. Really nice and helpful people. Got in and out in a decent amount of time. Really nice and helpful people. Got in and out in a decent amount of time. More
by zanridix
March 17, 2026
Jessica, Service Director, solved an issue I had and provided me excellent customer service. Her efforts were appreciated. provided me excellent customer service. Her efforts were appreciated. More
by Janet S
Employees Worked With
March 17, 2026
Great service center that was able to repair my vehicle in a timely manner with professionalism in a timely manner with professionalism More
by AKAZLAUSKY001
Employees Worked With
March 17, 2026
We worked with Conor. Everything was top-notch. Having one person do everything by from sales thru finance was an innovative approach that made for a vastly superior custo Everything was top-notch. Having one person do everything by from sales thru finance was an innovative approach that made for a vastly superior customer experience. More
by MARK_AXTELL
Employees Worked With
March 16, 2026
Everyone was great! I thought I was told the car would be detailed inside and out after the oil change but maybe I misunderstood. Liked the video of the inspection. I thought I was told the car would be detailed inside and out after the oil change but maybe I misunderstood. Liked the video of the inspection. Clever! More
by KURKAR
March 15, 2026
I always trust taking my car here. I love that they send a video review of my car. I love that they send a video review of my car. More
by Rcyerkes
March 13, 2026
We were impressed with the knowledge and professional way Eric and everyone treated us at the dealership. We will definitely tell our friends and family. Eric and everyone treated us at the dealership. We will definitely tell our friends and family. More
by PDM6690
March 05, 2026
Good service and buying experience with Philip was fantastic. Pleasant on the buying experience and price are reasonable. fantastic. Pleasant on the buying experience and price are reasonable. More
by TQ430668
February 28, 2026
communication reliability collected amazing spectacular good techs good people great customer service fantastic service excellent good techs good people great customer service fantastic service excellent More
by dakota22226
Employees Worked With
