
Germain Mazda West
Columbus, OH
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After contacting several dealerships, I chose Germain Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and all questions and concerns were addressed in a professional manner. There was no pressure in the finance office, just good information on options. More
Excellent experience with the whole team there. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. More
The service was par excellence! I appreciated that you continuously updated via text regarding service needed and being completed on my vehicle and the washing prior to return. Tha I appreciated that you continuously updated via text regarding service needed and being completed on my vehicle and the washing prior to return. Thank you! Oh, and the ‘Thank You’ token of appreciation candy! More
John was very very helpful in meeting our needs. When there was a problem with getting the original car, the dealership was responsible, responsive, and getting us an upgrade. John was very knowledg When there was a problem with getting the original car, the dealership was responsible, responsive, and getting us an upgrade. John was very knowledgeable and helpful and answering all questions about the Mazda three hatchback Overall, a great experience More
Everything and everyone was great, throughout a long process every stage was clear, selling could be shortened but understanding due to all paperwork related process every stage was clear, selling could be shortened but understanding due to all paperwork related More
Service was prompt, no problems. Only wish they would have told me a better estimate of the duration of the visit when I called and scheduled. Waiting area wás nice. Thank you! Only wish they would have told me a better estimate of the duration of the visit when I called and scheduled. Waiting area wás nice. Thank you! More
Very good service with warm and friendly sales person. They reached out soon after i searched and signed up ion the website. After i schedule the visit, Philip, who is the sales person for me, give us ver They reached out soon after i searched and signed up ion the website. After i schedule the visit, Philip, who is the sales person for me, give us very nice explanation on the car, understand our requirement and give us test drive. Everything went smoothly and i finally bought the new car there More
Connor was the best Mazda salesperson I’ve ever met, this is my 3rd leased Mazda and I feel like I can compare. He explained everything in detail, and was really focused on what I was looking for and my budg is my 3rd leased Mazda and I feel like I can compare. He explained everything in detail, and was really focused on what I was looking for and my budget. Will be coming back in 3 years to lease my next car with him 💯 More