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Germain Mazda West

Columbus, OH

4.9
29 Reviews

1345 Automall Parkway

Columbus, OH

43228

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Showing 29 reviews

March 14, 2025

After contacting several dealerships, I chose Germain Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and More

by KarenH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin, Kyra, Phil, Ashley
Mar 14, 2025 -

Germain Mazda West responded

Karen, we're delighted to hear that your experience at Germain Mazda West was smooth and professional. Thank you for choosing us for your CX-5 purchase! Enjoy the ride!

March 13, 2025

Excellent experience with the whole team there. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. More

by WDC GAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor, Connor and Devin
Mar 13, 2025 -

Germain Mazda West responded

We're delighted to hear that your online transaction and trade-in went smoothly with the Germain Mazda West team! Thank you for recommending us, and we hope you're enjoying your new vehicle.

March 11, 2025

The service was par excellence! I appreciated that you continuously updated via text regarding service needed and being completed on my vehicle and the washing prior to return. Tha More

by jewels_4_jewel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George?
Mar 11, 2025 -

Germain Mazda West responded

We're pleased to hear you enjoyed the service at Germain Mazda West! Keeping our customers informed and adding those little touches are important to us. Thank you for sharing your feedback!

February 18, 2025

John was very very helpful in meeting our needs. When there was a problem with getting the original car, the dealership was responsible, responsive, and getting us an upgrade. John was very knowledg More

by Howardbeals
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John bechtel Cameron allen
Feb 18, 2025 -

Germain Mazda West responded

Thank you for sharing your experience! We're delighted to hear that John and the Germain Mazda West team were able to assist with an upgrade and provide knowledgeable service. Enjoy your new Mazda 3 Hatchback, and feel free to reach out if you have any more questions!

February 12, 2025

Ron did a great job! I would go back again. He is very knowledgeable and professional. More

by stevem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Feb 12, 2025 -

Germain Mazda West responded

Steve, your kind review of Ron warms our hearts! Thank you from the Germain Mazda West Team.

February 07, 2025

Great customer service and very professional and no pressure from sales people. Good prices on vehicles More

by sherlock katiti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashely
Feb 08, 2025 -

Germain Mazda West responded

Thank you for sharing your experience with Germain Mazda West! We're delighted to hear that our team provided great customer service and a pressure-free environment. Enjoy the new ride!

February 02, 2025

Everything and everyone was great, throughout a long process every stage was clear, selling could be shortened but understanding due to all paperwork related More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor OLeary
Feb 04, 2025 -

Germain Mazda West responded

Luis, we're delighted to hear that the team at Germain Mazda West made your experience clear and positive despite the lengthy process. Thank you for sharing your feedback!

January 11, 2025

Service was prompt, no problems. Only wish they would have told me a better estimate of the duration of the visit when I called and scheduled. Waiting area wás nice. Thank you! More

by MazdaserviceGW
Recommend Dealer
Yes
Employees Worked With
Jolie
Jan 13, 2025 -

Germain Mazda West responded

Thank you for your feedback! We're glad to hear the service was prompt at Germain Mazda West, and we appreciate your suggestion about providing better time estimates. We'll work on improving this aspect of our communication. Safe travels!

August 18, 2024

Very good service with warm and friendly sales person. They reached out soon after i searched and signed up ion the website. After i schedule the visit, Philip, who is the sales person for me, give us ver More

by yfan941101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip
Aug 19, 2024 -

Germain Mazda West responded

We're delighted to hear that you had a smooth and pleasant experience with Philip at Germain Mazda West. Enjoy your new car, and thank you for choosing us!

July 23, 2024

Connor was the best Mazda salesperson I’ve ever met, this is my 3rd leased Mazda and I feel like I can compare. He explained everything in detail, and was really focused on what I was looking for and my budg More

by anjiher1811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor
Jul 24, 2024 -

Germain Mazda West responded

Anjiher, we're delighted to hear that Connor provided such an exceptional leasing experience at Germain Mazda West! We look forward to welcoming you back in three years for your next car. Thanks for the great review!

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