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Germain Mazda West
Columbus, OH
170 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 170 reviews
October 14, 2025
Very nice staff. We bought a used car and it was very clean inside and outside. I would buy from this dealership again. We bought a used car and it was very clean inside and outside. I would buy from this dealership again. More
by SARAJ
Verified CustomerEmployees Worked With
Other Employees :
Natalie was very quick to respond to my email on a weekend. Very helpful.
October 01, 2025
After having my car serviced, my car developed an antifreeze leak. I immediately brought it into the service department. Ron and Jessica were quick to immediately help me out in giving me a loaner ca antifreeze leak. I immediately brought it into the service department. Ron and Jessica were quick to immediately help me out in giving me a loaner car so that they can look into it right away, out of concern for my safety. I’m happy to say that they were able to fix it and I was able to get my car back in the following day. I haven’t had any issues since then. Thank you so much, Ron and Jessica, for your professionalism and caring to resolve my problem. More
by Piano Girl
September 29, 2025
Great experience all the way through! !! I will return! Three cheers for your team at Mazda West! !! I will return! Three cheers for your team at Mazda West! More
by ANEHENRICKS
September 26, 2025
I asked for Camron specifically because of previous dealings ! He did a great job and I'll buy from him again! dealings ! He did a great job and I'll buy from him again! More
by kbck1221
September 26, 2025
I asked for Camron specifically because of previous dealings ! He did a great job and I'll buy from him again! dealings ! He did a great job and I'll buy from him again! More
by kbck1221
September 23, 2025
Great service, Left in the exact car I wanted and I am very happy with it! very happy with it! More
by reidhall3
Employees Worked With
September 17, 2025
Amazing service ,very professional! I truly feel that everyone that I dealt with really cares about the customer I truly feel that everyone that I dealt with really cares about the customer More
by TIFFBALL00
September 16, 2025
My experience was solely with the service department staff at Germain Mazda West, who was courteous and friendly: I worked with specifically Ron and Jessica. And they were very attentive to my needs. staff at Germain Mazda West, who was courteous and friendly: I worked with specifically Ron and Jessica. And they were very attentive to my needs. More
by Piano Girl
September 14, 2025
Great team. Quick and easy sales team that seems to push for reasonable deals. Highly recommend! Quick and easy sales team that seems to push for reasonable deals. Highly recommend! More
by DUSTINBAKER33
September 09, 2025
Mazda staff were very helpful and understanding. Skylar helped us pick a great vehicle for our family! We appreciate all of their help and for the experience!! Skylar helped us pick a great vehicle for our family! We appreciate all of their help and for the experience!! More
by EAM_1181
