Germain Lincoln

I contacted Germain Lincoln and Mercury via e-mail about purchasing a new vehicle. My inquiry was answered by Dave Kern and that is how my relationship started with Germain. My wife Laurie and I purchased purchasing a new vehicle. My inquiry was answered by Dave Kern and that is how my relationship started with Germain. My wife Laurie and I purchased our first vehicle from them, a new MKT. The whole process was very professional and very low key. Dave and Leslie Sass (Sales Manager) were a delight to work with. Their attitude was very positive and non aggressive and put you at ease from the start. I would recommend the whole Germain team for your next vehicle purchase and all of your service needs. Mike and Laurie Lubbers More

I have either bought or leased a new car every three years from Dave Kern, for the past 18 years. I believe he has always been honest and upfront with all of my dealings. Always so helpful and patient w years from Dave Kern, for the past 18 years. I believe he has always been honest and upfront with all of my dealings. Always so helpful and patient when he is explaining all the new features of my new car. More

I've bought three vehicles in recent years and have found Will Self (Sales) to be an outstanding individual, so very helpful and insightful. Furthermore, I must commend Joseph (maintenance) for his excellent Will Self (Sales) to be an outstanding individual, so very helpful and insightful. Furthermore, I must commend Joseph (maintenance) for his excellent help in servicing our two vehicles. I have been very well pleased with the care given and it is great to have such a dealership in Naples. More

I felt as if I were their only customer. What a professional, knowledgable and friendly experience. Since my husband was out of town and the final decision was left to me this dealership made sure professional, knowledgable and friendly experience. Since my husband was out of town and the final decision was left to me this dealership made sure that I was informed about all aspects of operation. Thanks to them I will be reccomneding them to everyone I know who is looking for a new car. More

I sent e-mails out to a few Ford and Mercury dealers requesting information on the Fusion and Milan. Dave Kern responded first and was the only response I received. Since I live a distance from Naples, requesting information on the Fusion and Milan. Dave Kern responded first and was the only response I received. Since I live a distance from Naples, alot was done by e-mail until I was ready to purchase. Ivisited and met Dave personally. He was a gentleman, respectful and fully knowledgeable of his product. He guided me by understanding my needs and not pushing me into something I did'nt need or want. I love my Milan and am heartbroken that I won't have an opportunity to own another. This is my 5th Mercury, an excellent product and my salesman Dave "the best". I would be remis if I did'nt thank the service department-THEY ARE GREAT! I wish GOOD LUCK to dave, the Service department and all the ancillary staff at Germain, they all did an excellent job.....thank you....Toni Cafaro More

I feel both the salesman (Sal) and the GM (leslie) went out of their way to make me feel comfortable about the deal and were extremely helpful throughout the entire process. My new vehicle is simply won out of their way to make me feel comfortable about the deal and were extremely helpful throughout the entire process. My new vehicle is simply wonderful. The tech package has come a long way since my last car (2005). JoAnn Montalbano More

I have been a most satisfied customer for almost 20 years, purchasing and leasing both Mercury and Lincoln autos. Dave Kern has been my salesman throughout. He is knowledgeable, helpful, friendly a years, purchasing and leasing both Mercury and Lincoln autos. Dave Kern has been my salesman throughout. He is knowledgeable, helpful, friendly and available for questions. The service department has taken care of my automobiles on time and on schedule in a professional and friendly manner. I have never had a problem with any auto I leased or purchased at Germaine. Since all else reflects excellent customer relations, I have to assume that the price is also competitive. I must admit, that I have not shopped at other dealers because I am extremely satisfied with Germaine. More

Bonnie was great. She was efficient, respectful and direct. Would recommend her to anyone - especially female purchasers. As a female I have not been taken seriously and when it came to signing on th direct. Would recommend her to anyone - especially female purchasers. As a female I have not been taken seriously and when it came to signing on the dotted line - previous sales people would turn to my husband for credit and final approval. I wasn't going to proceed with anyone that approached me that way again. Bonnie didn't even hint at doing that. She is great! More