Germain Lincoln

Excellent atmosphere. Totally informative and answered all questions, and very personal special service. A banner organization where I feel entirely comfortable and confident that I'm getting the best de all questions, and very personal special service. A banner organization where I feel entirely comfortable and confident that I'm getting the best deal. I highly recommend them. I've leased 5 vehicles through this agency. More

The entire process of leasing a car through this dealership was nothing short of amazing. I would recommend Germain to anyone. I live in Ft. Lauderdale but due to the quality of service they provide dealership was nothing short of amazing. I would recommend Germain to anyone. I live in Ft. Lauderdale but due to the quality of service they provided I drove to Naples (1.5 hours away) to lease my new MKX. More

We were very happy with the service at Germain Lincoln. Will Sell was our salesman. He was very professional & extremely helpful. He spent alot of time explaining the electronics & operation of the car. H Will Sell was our salesman. He was very professional & extremely helpful. He spent alot of time explaining the electronics & operation of the car. He took care of all the paperwork for us & in the process made us feel very welcome. One day earlier we visited another dealership. I can say it was not a good experience. They made us stand in the lobby,we were not invited into any office. We told them what we were looking for,they went to the back, then returned to tell us the vehicle was not available but never asked if they could interest us in an alternative.We left feeling that they really didn't care to sell us us a car. I really have to commend Germaine Lincoln, they know how to treat a customer. I gave this rating because we had such a good experience buying our Lincoln. Richard & Dottie Bell Marco Island,Florida More

Absolutely the BEST. Leslie Sass (General Sales Manager) and her team totally understand the needs of their "guests" as they call us and once again (my second purchase) it has been a an experience greatly e and her team totally understand the needs of their "guests" as they call us and once again (my second purchase) it has been a an experience greatly exceeding my expectations. Even though I am in the sales business, I am very intimidated walking into a car dealership because I feel like I don't know the "game". Well, there is no "game" here. These folks are all about delivering quality and value. They understood my needs and went above and beyond to help me get the exact vehicle I wanted at the best price possible. My sales rep Bonnie Cooper did a great new car orientation for me and I felt very comfortable with all the "gadgets" by the time I left. I worked with Will Sell while Bonnie was on vacation and he was highly knowledgeable about the vehicles and pointed out the advantages of each with NO pressure. Bob Fredeen, the Finance Manager, was thorough and concise about explaining the "numbers" behind my purchase. Thanks again to Leslie Sass and the whole team at Germain Lincoln Mercury for another teriffic experience. More

Helped me select the right car for me and worked through the financing and cost issues very effectively. The sales person, Dave Kern and the sales manager, Leslie were particularly helpful. I recommended a the financing and cost issues very effectively. The sales person, Dave Kern and the sales manager, Leslie were particularly helpful. I recommended a person to Dave last night and he is visiting with Kern this afternoon. I had a great experience. Tom Ethier More

Leslie and Dave have worked with us two times now and have been extremely helpful, courteous and pro-active in getting us the car we want at a price that works for us. In addition our experiences with th have been extremely helpful, courteous and pro-active in getting us the car we want at a price that works for us. In addition our experiences with the service department at Germain have all been positive. the work is done correctly and the wait is minimal. Germain continues the fine opinion we had of Lincoln Mercury when we lived on Long Island, NY. More

My Wife and I have purchased three cars thus far from Bonnie cooper at Germain Lincoln and have switched allegience from Lexus due to the superior performance provided by bonnie and their Customer Servic Bonnie cooper at Germain Lincoln and have switched allegience from Lexus due to the superior performance provided by bonnie and their Customer Service Dept We quickly recognizede that Bonnie and Germain cared about customers and were careful to point out areas of the new Lincolns that would appeal to us. She carefully and completely explained the many variations of the SYNC system and how we should use it. At every phase of our meeting she would show us car details and then demonstrate them through demonstrations. When we had occasion to use the Service Dept. for regular maintenance, we were struck by the friendliness and prompt response to our needs. If the work would require extra time we were provided with a car to use. When the service was completed, the car was always returned washed and cleaned. We are proud to be the owners of two new Lincolns and have recommended Bonnie Cooper and Germain Lincoln to our friends. More

Had bought three previous Lincoln TCs from Germaine,but unsettled economic times led me to keep my most recent one more years than usual. Finally my wife and I decided to look over new MKS with voice-activ unsettled economic times led me to keep my most recent one more years than usual. Finally my wife and I decided to look over new MKS with voice-activatd Sync system. For first time used Web to inquire, and got prompt email answer. On visit to showroom received extremely friendly, informative and low key help from Will Sell. (Yes, we too remarked on his surname).Leslie Sass, sales manager, who "wrapped up" with us was gracious and low key. Luckily the exact model we wanted was on the lot. Hi-tech of the vehicle wonderful but a bit overwhelming; luckily my wife has latst iPhone so understood most. Got fair price, and took possesssion 2 days later. So if you see somebody happily drivng an MKS, seemingly talking to his dashboard, it's me. More

Purchased and new Lincoln MKZ. Dave Kern is my sales agent and was very knowledgeable about the car. He is an excellent sales agent, very informative. The sale manager, Leslie, was also very helpful. agent and was very knowledgeable about the car. He is an excellent sales agent, very informative. The sale manager, Leslie, was also very helpful. Both are delightful people to do business with. I would highly recommend a Lincoln and if you are to go to Germain Lincoln definitely ask for Dave Kern. More