Germain Lincoln

I’ve been using Germain for 5 years now, excellent service and the team is great. service and the team is great. More

I am pleased with their excellent service! I especially like having the pick up service. I especially like having the pick up service. More

Service was great, Sebastian great! Did not like the list of things my car needed done . I only have 24000 miles and the list tells me your cars don’t last don’t think any of the things Did not like the list of things my car needed done . I only have 24000 miles and the list tells me your cars don’t last don’t think any of the things are normally needed to 50000 miles! More

Austin arrived to pick up our car exactly as promised. The return was, equally, as promised. The work was done, as needed, and the car feels Good As New! The return was, equally, as promised. The work was done, as needed, and the car feels Good As New! More

Consistently poor service. Not sure why anyone would buy a Ford product. The service department called me and told me they need to have the vehicle for multiple days to get a c Not sure why anyone would buy a Ford product. The service department called me and told me they need to have the vehicle for multiple days to get a camera module because "Ford makes them jump through hoops." After owning Cadillacs and GMCs for 20 years, the switch to Ford on the Lincoln Navigator has been horrendous. Buggy tech that alway breaks. Breaks that squeal all the time, but of course the service department "couldn't replicate" (didn't try). Their "service valet" is also awful with onerous terms and restrictions on loaner vehicles and they force you to make an extra trip to the gas station even if they only have your vehicle for a day (they can't spare a gallon of gas lol). I was excited to try the Navigator which seems like a great car and has nice features, but the horrible Ford SYNC technology, glitchy technology, squealing breaks, and awful service department have made me reconsider ever owning another Lincoln or Ford product. When you have major issues with technology and reliability, the service department could compensate with a great experience, but unfortunately Germain Lincoln doesn't - unless you like hearing a lot of excuses. More

Excellent service. My contact was Mark and he on top of the problem from start to finish My contact was Mark and he on top of the problem from start to finish More

Took very good care of replacing my Nautilus tire when we had to work with Detroit dealership on a warranty issue. All was great! had to work with Detroit dealership on a warranty issue. All was great! More

Your staff is very knowledgeable and very easy to work with understand and repair my problem in good time with understand and repair my problem in good time More

Christian salesperson was excellent He attended to me and my needs with no problems and we chose a really beautiful Lincoln and my needs with no problems and we chose a really beautiful Lincoln More

Sebastian from service was capable, and responsive. Technichian came to our home to complete the software update. He was on time, and thorough. Very satisfied Technichian came to our home to complete the software update. He was on time, and thorough. Very satisfied More