Germain Lincoln
Naples, FL
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Purchased and new Lincoln MKZ. Dave Kern is my sales agent and was very knowledgeable about the car. He is an excellent sales agent, very informative. The sale manager, Leslie, was also very helpful. agent and was very knowledgeable about the car. He is an excellent sales agent, very informative. The sale manager, Leslie, was also very helpful. Both are delightful people to do business with. I would highly recommend a Lincoln and if you are to go to Germain Lincoln definitely ask for Dave Kern. More
We would like to express high praise to Dave Kern and Leslie Sass for their excellent service during our purchase. Dave was diligent in finding the model and color that we wanted and in his follow-up s Leslie Sass for their excellent service during our purchase. Dave was diligent in finding the model and color that we wanted and in his follow-up service after our purchase. Dave and Leslie really made the whole process of purchasing our car painless. We are extremely satisfied with our Lincoln and feel we made an excellent choice. We would definitely recommend Dave & Leslie to family and friends. More
Our experience at Germain,as always,is a pleasure. We are treated as if we are the only customers they are there to please. They know their product and they are very helpful. If you would like a friendly exp treated as if we are the only customers they are there to please. They know their product and they are very helpful. If you would like a friendly experience as well as a knowledgable Sale person please visit Germain LM and ask for Bonnie Cooper More
When I was in the market for a new SUV I thought to myself I wish I knew where Leslie Sass went after leaving Tamiami Ford. At the time I worked down the road from Germain Lincoln and thought I would myself I wish I knew where Leslie Sass went after leaving Tamiami Ford. At the time I worked down the road from Germain Lincoln and thought I would stop in to see what they had. Too my great surprise Leslie was the finance manager and helped me along with Dave to pick out a new MKX. They were both very helpful and friendly. I can not speak highly enough of Leslie and her customer one on one. She and Dave were able to get me the MKX where I felt comfortable in payments and would hands down recommend Germain Lincoln to anyone. Leslie is a huge asset to Germain Lincoln and it is because of her and her customer service that I would go back. When in for service I have never had a problem with my MKX except for a loose trim piece that they fixed immediately and without delay. Other than that I occasionally stop in around 6000 miles for my oil change and have always been treated with respect and friendliness when servicing my vehicle. Overall 5 out of 5 stars. Thanks, Kevin Ackerman More
I contacted Germain Lincoln and Mercury via e-mail about purchasing a new vehicle. My inquiry was answered by Dave Kern and that is how my relationship started with Germain. My wife Laurie and I purchased purchasing a new vehicle. My inquiry was answered by Dave Kern and that is how my relationship started with Germain. My wife Laurie and I purchased our first vehicle from them, a new MKT. The whole process was very professional and very low key. Dave and Leslie Sass (Sales Manager) were a delight to work with. Their attitude was very positive and non aggressive and put you at ease from the start. I would recommend the whole Germain team for your next vehicle purchase and all of your service needs. Mike and Laurie Lubbers More
I have either bought or leased a new car every three years from Dave Kern, for the past 18 years. I believe he has always been honest and upfront with all of my dealings. Always so helpful and patient w years from Dave Kern, for the past 18 years. I believe he has always been honest and upfront with all of my dealings. Always so helpful and patient when he is explaining all the new features of my new car. More
I've bought three vehicles in recent years and have found Will Self (Sales) to be an outstanding individual, so very helpful and insightful. Furthermore, I must commend Joseph (maintenance) for his excellent Will Self (Sales) to be an outstanding individual, so very helpful and insightful. Furthermore, I must commend Joseph (maintenance) for his excellent help in servicing our two vehicles. I have been very well pleased with the care given and it is great to have such a dealership in Naples. More
I felt as if I were their only customer. What a professional, knowledgable and friendly experience. Since my husband was out of town and the final decision was left to me this dealership made sure professional, knowledgable and friendly experience. Since my husband was out of town and the final decision was left to me this dealership made sure that I was informed about all aspects of operation. Thanks to them I will be reccomneding them to everyone I know who is looking for a new car. More
I sent e-mails out to a few Ford and Mercury dealers requesting information on the Fusion and Milan. Dave Kern responded first and was the only response I received. Since I live a distance from Naples, requesting information on the Fusion and Milan. Dave Kern responded first and was the only response I received. Since I live a distance from Naples, alot was done by e-mail until I was ready to purchase. Ivisited and met Dave personally. He was a gentleman, respectful and fully knowledgeable of his product. He guided me by understanding my needs and not pushing me into something I did'nt need or want. I love my Milan and am heartbroken that I won't have an opportunity to own another. This is my 5th Mercury, an excellent product and my salesman Dave "the best". I would be remis if I did'nt thank the service department-THEY ARE GREAT! I wish GOOD LUCK to dave, the Service department and all the ancillary staff at Germain, they all did an excellent job.....thank you....Toni Cafaro More
I feel both the salesman (Sal) and the GM (leslie) went out of their way to make me feel comfortable about the deal and were extremely helpful throughout the entire process. My new vehicle is simply won out of their way to make me feel comfortable about the deal and were extremely helpful throughout the entire process. My new vehicle is simply wonderful. The tech package has come a long way since my last car (2005). JoAnn Montalbano More