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Germain Lincoln

Naples, FL

4.6
334 Reviews

13303 Tamiami Trail North

Naples, FL

34110

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Showing 334 reviews

August 22, 2013

I purchased a used 2004 Lincoln Navigator from Germain over the internet with 28,000 miles on it. I did this from a franchised dealer, as they generally take care of their customers. However, after bei More

by e350v10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Gatliff Jeff Smith
Sep 18, 2013 -

Germain Lincoln responded

At Germain Lincoln we pride ourselves on providing a quality vehicle along with a professional experience for both our new and pre-owned customers. We are truly sorry that you did not feel you received that high level experience. As we have discussed previously, if you would like to continue to discuss this matter you are welcome to contact us again. We welcome the opportunity to try to change your opinion, and retain you as a customer.

December 15, 2012

Over the years, one has been very impressed with the courtesy and the service given. The new facilities are excellent, as is the waiting area and the snacks and drinks provided. Will Sell is always rea More

by royvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 15, 2012

These people are a pleasure to work with. Their price is right, the new facility is outstanding and the service both from the sales and service departments is very friendly and on time. They go out of thei More

by macarthyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Sass
December 15, 2012

I have either purchace or leased several Lincolns from Germain in the past 7-8 or so years. I have always dealt with Will Sell in all of these transactions He is the reason I continue to buy or lease my L More

by Edward Newins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 13, 2012

outstanding customer service very professional from time outstanding customer service very professional from time of purchase. great follow up would and have told others to visit and take advantage of Will More

by costaki23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Sass
September 25, 2011

Dave and the staff at Germain were so nice to deal with. Dave and the staff at Germain were so nice to deal with. We were very happy with the trade in amount and everyone was very friendly. Dave did a grea More

by costanjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kern
March 09, 2011

Just bought our third car from Bonnie at Germain Lincoln, this dealership has done all maintenance on three of the four Lincoln LS's we own or have owned. Joey service maintenance technicain along with Bob More

by dmadish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Cooper
March 02, 2011

I delt specifically with John Shepard. He exceeded my requirements and expectations. All questions were answered and all requests were handled. He made the purchase of my 2011 MKX easy and somewhat enjoy More

by Leogpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shepard
January 31, 2011

Th epeople that I had dealings with at Germain were outstanding. They had extremely excellent knowledgeable in their respective areas with an ability to communicate and explain, answer any questions More

by John Webb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Cooper, Bob Fredeen
Feb 14, 2011 -

Germain Lincoln responded

Dear John, Thanks so much for taking the time to write such a positive review. We appreciate you kind words and your continued business. Sincerely, Germain Lincoln of Naples

January 28, 2011

Always easy to deal with. I have dealt with them for the last 14 years and every time has been a pleasure. They didn't have the car I wanted, but found one in 4 days - and it was gorgeous. Everyone there re More

by orchis 12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Sell
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