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Germain Lincoln

Naples, FL

4.5
315 Reviews

13303 Tamiami Trail North

Naples, FL

34110

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Showing 315 reviews

October 25, 2010

Purchased and new Lincoln MKZ. Dave Kern is my sales agent and was very knowledgeable about the car. He is an excellent sales agent, very informative. The sale manager, Leslie, was also very helpful. More

by ameracraft
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kern, Dave Kern
August 27, 2010

We would like to express high praise to Dave Kern and Leslie Sass for their excellent service during our purchase. Dave was diligent in finding the model and color that we wanted and in his follow-up s More

by km594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kern & Leslie Sass , Dave Kern, Leslie Sass
August 12, 2010

Our experience at Germain,as always,is a pleasure. We are treated as if we are the only customers they are there to please. They know their product and they are very helpful. If you would like a friendly exp More

by tpecorilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Cooper / Leslie Sass, Leslie Sass
Aug 12, 2010 -

Germain Lincoln responded

Thanks for the nice review! You have been such good customers, and we really appreciate your business. I'm glad Bonnie has given you the personal attention you deserve. Enjoy the new MKX! Leslie Sass Sales Manager

July 20, 2010

When I was in the market for a new SUV I thought to myself I wish I knew where Leslie Sass went after leaving Tamiami Ford. At the time I worked down the road from Germain Lincoln and thought I would More

by alumni00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Sass, Dave Kern, Leslie Sass
July 02, 2010

I contacted Germain Lincoln and Mercury via e-mail about purchasing a new vehicle. My inquiry was answered by Dave Kern and that is how my relationship started with Germain. My wife Laurie and I purchased More

by mlubbers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kern and Leslie Sass, Dave Kern, Leslie Sass
Jul 05, 2010 -

Germain Lincoln responded

Dear Mr and Mrs Lubbers: Thanks so much for giving us such high marks! We are so glad to have you as a new customer, and Dave and I look forward to seeing you again soon. Call me personally if you need anything in the future. Leslie Sass Sales Manager

July 01, 2010

I have either bought or leased a new car every three years from Dave Kern, for the past 18 years. I believe he has always been honest and upfront with all of my dealings. Always so helpful and patient w More

by khayfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kern, Dave Kern
Jul 06, 2010 -

Germain Lincoln responded

Thanks for the review, and thanks for your business over the past 18 years. I know Dave has enjoyed having you as a customer, and I'm glad he was able to explain all of the features of your new car. He's really great at that! We look forward to seeing you again soon. Leslie Sass Sales Manager

June 28, 2010

I've bought three vehicles in recent years and have found Will Self (Sales) to be an outstanding individual, so very helpful and insightful. Furthermore, I must commend Joseph (maintenance) for his excellent More

by royvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Self Sales)and Joseph(maintenance)
Jul 05, 2010 -

Germain Lincoln responded

We are so happy that you have enjoyed working with both our sales and service staff. Will and Joey are valued employees, and I am glad they are making your experience here a pleasant one. Leslie Sass Sales Manager

June 24, 2010

I felt as if I were their only customer. What a professional, knowledgable and friendly experience. Since my husband was out of town and the final decision was left to me this dealership made sure More

by jimndrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Call & Leslie the Mgr., Leslie Sass
Jun 25, 2010 -

Germain Lincoln responded

Thanks! You know that we are at your service if you should ever need anything. I'm glad we could make your purchase so easy. Leslie Sass Sales Manager

June 24, 2010

I sent e-mails out to a few Ford and Mercury dealers requesting information on the Fusion and Milan. Dave Kern responded first and was the only response I received. Since I live a distance from Naples, More

by tonicaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kern, Dave Kern
Jun 25, 2010 -

Germain Lincoln responded

Dear Mr Cafaro: Thanks for rating us. We are really proud of Dave Kern and the service he provides. I am glad you are so pleased, and we look forward to doing business with you in the future. Leslie Sass Sales Manager

June 24, 2010

I feel both the salesman (Sal) and the GM (leslie) went out of their way to make me feel comfortable about the deal and were extremely helpful throughout the entire process. My new vehicle is simply won More

by sjm9071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie & Sal, Sal Coppola
Jun 25, 2010 -

Germain Lincoln responded

Dear Mrs Montalbano: Thanks for the kind words. We really appreciate your business, and we look forward to serving you again in the future. I'm glad you like your car so much! Leslie Sass Sales Manager

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