
Germain Lincoln
Naples, FL
Filter Reviews by Keyword
By Type
Showing 330 reviews
outstanding customer service very professional from time outstanding customer service very professional from time of purchase. great follow up would and have told others to visit and take advantage of Will outstanding customer service very professional from time of purchase. great follow up would and have told others to visit and take advantage of Will and Leslie More
Dave and the staff at Germain were so nice to deal with. Dave and the staff at Germain were so nice to deal with. We were very happy with the trade in amount and everyone was very friendly. Dave did a grea Dave and the staff at Germain were so nice to deal with. We were very happy with the trade in amount and everyone was very friendly. Dave did a great job in showing us all the features of the car. More
Just bought our third car from Bonnie at Germain Lincoln, this dealership has done all maintenance on three of the four Lincoln LS's we own or have owned. Joey service maintenance technicain along with Bob this dealership has done all maintenance on three of the four Lincoln LS's we own or have owned. Joey service maintenance technicain along with Bob in service are great. Will continue to purchase from Germain and have sent four of my neighbors to Germain and now all are purchasing from Germain. This is a great dealership with can-do professionals. More
I delt specifically with John Shepard. He exceeded my requirements and expectations. All questions were answered and all requests were handled. He made the purchase of my 2011 MKX easy and somewhat enjoy requirements and expectations. All questions were answered and all requests were handled. He made the purchase of my 2011 MKX easy and somewhat enjoyable. He committed to assist me for as long as I needed follow-up help. I would recommend him to any potential purchaser. More
Th epeople that I had dealings with at Germain were outstanding. They had extremely excellent knowledgeable in their respective areas with an ability to communicate and explain, answer any questions outstanding. They had extremely excellent knowledgeable in their respective areas with an ability to communicate and explain, answer any questions in a very caring and informative manner. It was an a very pleasant experience for me. More
Always easy to deal with. I have dealt with them for the last 14 years and every time has been a pleasure. They didn't have the car I wanted, but found one in 4 days - and it was gorgeous. Everyone there re last 14 years and every time has been a pleasure. They didn't have the car I wanted, but found one in 4 days - and it was gorgeous. Everyone there remembers you from the last time you came in. It is just an overall, nice experience. More
Service was very friendly and staff very efficient in e-mailing me to start with so I had all the information I needed before I went into the dealership to test drive a car.I felt like I was treated with e-mailing me to start with so I had all the information I needed before I went into the dealership to test drive a car.I felt like I was treated with kindness and respect, and the follow up service has been excellent.I would definately recommend this dealership to business collegues and friends alike. More
Excellent atmosphere. Totally informative and answered all questions, and very personal special service. A banner organization where I feel entirely comfortable and confident that I'm getting the best de all questions, and very personal special service. A banner organization where I feel entirely comfortable and confident that I'm getting the best deal. I highly recommend them. I've leased 5 vehicles through this agency. More
The entire process of leasing a car through this dealership was nothing short of amazing. I would recommend Germain to anyone. I live in Ft. Lauderdale but due to the quality of service they provide dealership was nothing short of amazing. I would recommend Germain to anyone. I live in Ft. Lauderdale but due to the quality of service they provided I drove to Naples (1.5 hours away) to lease my new MKX. More
We were very happy with the service at Germain Lincoln. Will Sell was our salesman. He was very professional & extremely helpful. He spent alot of time explaining the electronics & operation of the car. H Will Sell was our salesman. He was very professional & extremely helpful. He spent alot of time explaining the electronics & operation of the car. He took care of all the paperwork for us & in the process made us feel very welcome. One day earlier we visited another dealership. I can say it was not a good experience. They made us stand in the lobby,we were not invited into any office. We told them what we were looking for,they went to the back, then returned to tell us the vehicle was not available but never asked if they could interest us in an alternative.We left feeling that they really didn't care to sell us us a car. I really have to commend Germaine Lincoln, they know how to treat a customer. I gave this rating because we had such a good experience buying our Lincoln. Richard & Dottie Bell Marco Island,Florida More