
Germain Lincoln
Naples, FL
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Hassle free experience Another hassle free experience, just the way I like it. Justin Yoerger was available, as soon as I pulled up and got me setup with a courtesy ride ri Another hassle free experience, just the way I like it. Justin Yoerger was available, as soon as I pulled up and got me setup with a courtesy ride right away. He explained everything over the phone and was pleasant through out the experience. Bob, the driver was also very pleasant and prompt. Overall, it was a very good experience. Michael More
Pleasant! Having been a previous Cadillac owner, I decided to take a look at a Lincoln. I met with Robert Giro and took out an MKZ for a test drive. He was very Having been a previous Cadillac owner, I decided to take a look at a Lincoln. I met with Robert Giro and took out an MKZ for a test drive. He was very knowledgeable about the car and its features. Previously purchasing from other dealerships, this was an excellent experience. More
Service Visit I take my MKZ Hybrid to Germain Lincoln for service; they do great work and my customer service agent, Justin Yoerger, is very knowledgeable and helpf I take my MKZ Hybrid to Germain Lincoln for service; they do great work and my customer service agent, Justin Yoerger, is very knowledgeable and helpful. Also, I always do comparative pricing & Germain Lincoln has the best prices. More
Scott Moessner- Service Consultant I have had my Lincoln MKT serviced at Germain for 4 years including a new set of tires and I have found their service to be reliable, timely and prof I have had my Lincoln MKT serviced at Germain for 4 years including a new set of tires and I have found their service to be reliable, timely and professional. I like that I can get a Lincoln loaner and it is hassle free to do so on site. Scott Moessner keeps me informed of the status of my service and recommends work that is needed and work that is not. I also have an extended warranty and I will continue to get service performed there. More
Purchase experience The 2014 MKZ is our second purchase, of an MKZ, from Germaine, both were very satisfactory, both in the vehicle, service, and personel involved with The 2014 MKZ is our second purchase, of an MKZ, from Germaine, both were very satisfactory, both in the vehicle, service, and personel involved with the purchase. Dean R. Schladorn More
Great service at Germain I have been a Lincoln customer for over 5 years. I reside in Cary NC and FT Myers Beach FL. I will only have my car serviced at Germain Lincoln. My ex I have been a Lincoln customer for over 5 years. I reside in Cary NC and FT Myers Beach FL. I will only have my car serviced at Germain Lincoln. My experience is always positive. Justin Yoerger is my service professional with Germain and I have always found Justin to be very knowledgeable, professional and courteous. Germain's service department also has a first class waiting area for customers. Service with Germain and Justin has been long and positive. More
I was going to write about Scott Wat a wonderful experience. We are from Michigan and had to have our oil changed before heading back up north. What a greeting from your personnel whe Wat a wonderful experience. We are from Michigan and had to have our oil changed before heading back up north. What a greeting from your personnel when we arrived. Scott Moessner was especially there for us. More
I purchased my 2013 MKZ in New Jersey. I made the service appointment for the 5000 mile service. Upon entering the service area, I was met immediately by Justin Yoerger. He was friendly and profess service appointment for the 5000 mile service. Upon entering the service area, I was met immediately by Justin Yoerger. He was friendly and professional. My car was serviced in the timeframe Justin had noted and it was also washed and cleaned inside and out. I was very happy with my service experience at Germain Linclon. More
I took my MKS to Germain for the first time. Needed service. I was greeted by a gentleman by the name of Scott Moessner. I left Germain some years ago with a bad taste in my mouth. After meeting Scott. service. I was greeted by a gentleman by the name of Scott Moessner. I left Germain some years ago with a bad taste in my mouth. After meeting Scott. the service he provided to me as a newcomer, I will return to Germain as long as I can work with Scott! He explained everything to me, ushered me into a beautiful lounge and made sure I was well cared for and understood what was going to be done to my car. I look forward to my next trip to Germain. Thank you! Patricia Yeats More
JustinY. Is very nice to me, but he loves my Lincoln MKZ. I trust Justin to make decisions for me about my Lincoln, he loves his job and has excellent customer service, you are lucky to have him work for you I trust Justin to make decisions for me about my Lincoln, he loves his job and has excellent customer service, you are lucky to have him work for you! More