Germain Lincoln

The dealership repaired my recall it instructed us how to use The screen on the dashboard. use The screen on the dashboard. More

Service was performed in a reasonable time and the service rep was very professional in his interaction. service rep was very professional in his interaction. More

Prompt service for a recall but took months for the part. However from start to end service was provided in a professional manner. However from start to end service was provided in a professional manner. More

Lindsey and Tony were wonderful and walked us through the entire process professionally without a problem. Thanks. entire process professionally without a problem. Thanks. More

I have always had my vehicles serviced at Germain Lincoln and it has been great service! and it has been great service! More

Terrific customer service! Spot on treatment and caring.They take care if any issue no matter what it is. Spot on treatment and caring.They take care if any issue no matter what it is. More

Nice looking place. They expected me at the time we agreed. I found a comfortable place to sit. The TV volume was turned low enough so I could read and I waited while th They expected me at the time we agreed. I found a comfortable place to sit. The TV volume was turned low enough so I could read and I waited while the car was serviced. I had to find someone to pour a coffee- it was great coffee. The car was ready quickly and continues to work well. The cost of the service was about what I expected. More

Efficient, reliable, personalized. Good follow through. Comfortable waiting area with coffee available. Clean and safe restrooms Good follow through. Comfortable waiting area with coffee available. Clean and safe restrooms More

In trying to fix front camera, they disabled the rear camera, which always worked properly…. Also, charged me instead of warranting. The right front tire was leaking, and although they rotated the tires… camera, which always worked properly…. Also, charged me instead of warranting. The right front tire was leaking, and although they rotated the tires… it still shows low. Worse dealer for service I regret selling my Chevy Acadia for a Lincoln Nautilus. Dealer knew this was to be a tow vehicle when it was ordered. Germain does minimal to assist in knowledge or financially. Julia is the bright spot, and very nice through all of this however. She is the service writer. Thank you More

I had to call weekly for update on recallFirst call July-done Dec27- no updates from dealership July-done Dec27- no updates from dealership More